Poland Tours

It was an excellent trip. All details were perfectly executed. We had fabulous guides and a great itinerary. We would definitely use Zicasso's tour company again.

All went well. Zicasso’s travel company did a wonderful job, was very professional, and communicated well.

Zicasso’s travel specialist and her team exceeded my expectations for my recent trip to Poland. Everything was planned and organized so well that it made my time in Poland incredible and unforgettable. The team was in touch throughout the whole trip making sure I was OK and satisfied. I am very impressed and happy with the travel company and will definitely use their services in the near future!

I think I learned a lesson in planning a trip with a travel company. The written policy was unclear to me, although Zicasso’s travel specialist had specifically advised me that it was nonrefundable. I had paid the deposit in May, covering my travel and that of my travel companion. The final amount was due 70 days prior to the trip. As it turned out, she was diagnosed with cancer, had to receive chemo, and was unable to travel. I ended up paying the entire amount of the trip because of the nonrefundable policy, so I lost a significant amount of money. For my next trip, which I plan to do in the spring, I would look for a way to better manage to avoid this type of issue. That was a huge chunk of change to lose. The travel company did suggest that I find someone to replace my original travel companion, which I did. However, because it was a last-minute thing, the person who substituted was able to make the trip but was not able to pay the the full cost of the trip. I figured that it was better than having that money go to waste. The travel company made the ticket changes without charging me any penalties associated with it.

Nonetheless, the trip was amazing. Specifically, the tour guides chosen by the travel company were exceptional. There were a couple of small hiccups but they were no big deal, and the travel company was quickly available via a messaging app to help resolve issues.

Zicasso's travel agency was fantastic!

We had a wonderful experience with Zicasso. Every detail was thought through and our trip went perfectly. We had frequent communications on our experiences and also to tell us what was happening the next day. We highly recommend this tour company and we will be using them again.