Spain & Portugal for Second Timers: Aveiro Madeira Nerja

I'd make this 4.5 stars if I could. We had a five-star experience with a few glitches, but they were addressed quickly and kindly.

Zicasso’s travel specialist is a gem. She goes out of her way to clearly communicate what to expect, who you'll be with, and the times for meets and activities. She made us feel special, as though we were her personal guests rather than just clients. We had a luggage issue that she went out of her way to help resolve.

We asked to stay in nice places with AC and king-size beds, and she delivered. All places were great and a bit different from what we're used to and from each other. Most of the drivers were also a lot of fun to be with and spoke at least reasonably good English.

I offer two suggestions for those who use this service. One, always verify meet times and contact info that you receive. Two, don't pre-book two meals in a day if you're staying at a place that offers breakfast. It's just too much food too close together.

We had an 11-day vacation. We chose variety rather than immersion, so went from Porto to Douro Valley to Alentejo to Lisbon to Lagos in the Algarve area, with some stops in between and drivers who brought us everywhere. Next time, we'd likely choose two or three places for a more immersive experience.

I highly recommend this travel company and the travel specialist in particular.

The travel agent from Zicasso's tour company planned for my family of four the most spectacular and luxurious two-week trip around Portugal. We traveled to and enjoyed the highlights of Lisbon, the romantic architecture in Sintra, the incredible history of Évora, the beautiful coastline of the Algarve, the laid-back atmosphere and gorgeous scenery of Madeira, the beautiful, historical, bustling city of Porto, and the stunning scenery of the Douro Valley. 

The travel agent's suggestions and bookings were all perfectly aligned with what we envisioned and the accommodations booked were all beautifully appointed and family-oriented – five-star hotels that catered to the entire family, with indoor pools and kids greeted with backpacks and toys at the door, and nightly treats on pillows.

The tour guides booked were all very knowledgeable and kind. They were patient with my two- and four-year-olds, and taught us all so many new, amazing things.

Every day was a highlight, but I would say my girls really enjoyed the tile painting as well as the pastel de nata-making workshops.

My husband and I really enjoyed Évora and Sintra, and truly seeing the beauty and history of it all.

We absolutely fell in love with Portugal, the culture, and the food. My only regret is not having more time so we could’ve seen the Azores as well and stayed even longer. 

We so look forward to this travel agent planning us another perfect vacation in the near future!

My wife and I have been lucky enough to travel to many places around the world, but our April 2025 journey organized by Zicasso's tour company was easily one of the best. Our agent and her team thought of every detail. All we had to do was show up and enjoy these two beautiful countries!

We went to Four cities: Lisbon, Porto, San Sebastián, and Barcelona. The itineraries were thoughtfully planned to give us great experiences without wearing us out too much. And the guides in each city were fun, knowledgeable, and engaging. The transportation was always easy and on time, and the hotels were top-notch.

Our trip to Portugal, via an itinerary planned and executed by Zicasso’s travel specialist, was perfect. We spent a significant amount of telephone time with the travel specialist prior to the trip and he was able to transform our travel wants into a program that aligned with our style and pace.

We were able to have three wonderful experiences—São Miguel, Porto, and Lisbon. He gave us just enough time in each location to see and feel, and eat and drink, the particular flavor of that region. The hotels were very nice and in great locations, and in some cases exceptional. The guides and drivers were all committed to making sure we were comfortable and having the experience we hoped for.

We cannot say enough about the quality of the local partners. All were of a very high standard of customer service.

Our guides in São Miguel made sure we had the true feeling of the islands.

Our guide in Porto was a force that we were able to enjoy. We loved her dedication to the local communities, especially the fishing villages. It was special spending that time with her.

Our guide was inspirational in the Douro Valley.

And in Lisbon, many thanks to our guide for bringing us close to his heart and sharing so much with us. He was very educational and fun. At the same time, no one could surpass our other guide. We loved her style and energy. We had such a wonderful experience with both of them. We would love to travel with them again.

Thank you for helping us make wonderful memories and we will spread the word about you to all of our traveling friends.

We will be back in touch for our next trip!

Our trip to Portugal, arranged through Zicasso and expertly crafted by our travel specialist, was truly a once-in-a-lifetime experience. From the vibrant city of Porto to the breathtaking Douro Valley, every detail was thoughtfully planned and flawlessly executed.

Our private guide was exceptional, an expert in all things Portuguese. His deep knowledge of the country’s history, culture, customs, and traditions brought each destination to life.

Our stay in the Douro Valley was truly memorable. Our hotel was exceptional, featuring a beautiful river view room and a restaurant that showcased the region’s cuisine. We also visited several charming boutique and family-owned wineries, each offering unforgettable hospitality, remarkable wines, and unique experiences that reflected the charm of the region.

I highly recommend Zicasso and, in particular, the travel specialist to anyone considering a trip to Portugal. It truly exceeded our expectations!!

The trip was expertly arranged by Zicasso’s travel company, with a good combination of cities and towns for first-time visitors. The travel specialist was always available and responsive, making changes as we made more requests.