Royal Cities of Central Europe: Tour Prague, Budapest, and Croatia

This is a summary of our thoughts on our recent trip to Croatia that was created by Zicasso's travel specialist. Overall, we had a really great time.

The hotels that the travel specialist chose for us were terrific. The rooms in our hotels in Split and Dubrovnik were spacious and very comfortable. In fact, the location for all three hotels was excellent. In Split, our hotel was right where the action was. It was a great location. The hotel rooms at our hotel in Hvar were small, but otherwise very comfortable, and the location was fantastic. The travel specialist correctly chose our hotel in Dubrovnik outside of the Old Town. It was not within walking distance of the Old Town, but travel by cab or Uber was very easy and our hotel was beautiful. The breakfast spots in each hotel were beautiful, which was a lovely way to start each day.

At each point in the trip, the arranged rides were right on time and very helpful. The vehicles were all excellent. We had a variety of excursions and the quality was variable. Our first full day in Split we had a food tour mid-morning after we had had a full breakfast. That kind of tour would have been much better in the afternoon. Our guide did not give us very much history of Diocletian's Palace, which we would have enjoyed, but touring the palace was still a delight.

The trip to Krka National Park was beautiful, as well as the brief walk in Šibenik on the way back to Split. Our guide was very knowledgeable and pleasant.

The ferry rides from Split to Hvar and then Hvar to Dubrovnik were uneventful. Transfers to and from the hotels also were smooth.

The tour of Hvar was interesting, although it seemed to be stretched out to get us to our dinner destination at a set time. That particular meal was mediocre and the subsequent trip to a small winery was also not a highlight. That trip could have been done in a shorter period of time and we would have been happy to pick our own dining location. The itinerary read, "Enjoy your authentic Mediterranean meal," but it really was not special.

We were disappointed that we could not see the Blue Cave or the island of Vis, but the weather really did not permit it. The itinerary was clear that weather conditions might affect the itinerary, which they did, but the skipper did his best to keep us relatively close to shore. We were still able to go swimming at a protected cove and had a nice stop at a beautiful winery, which made up for not getting to the cave and Vis. Unfortunately, at one point two of us got seasick and after lunch those two went home to Hvar by taxi. The other two of us had a great afternoon boat ride back to Hvar.

In Dubrovnik we had an excellent guide who showed us the Old Town and guided us to the cable car ride to Mount Srđ. We had a one-day Dubrovnik Pass, which, frankly, was a waste of money. We had toured with our guide and then did the cable car, so there really was not any time to avail ourselves of the things that the Dubrovnik Pass would have given us. If it helps for future planning, we really did not need the pass.

We, as a group, had different feelings about the trip to Montenegro. We did not realize how long the trip actually took. It's a long drive there and back. One of us thought it was worth the effort; the others did not. Our guide was very good. If we had understood what was involved in traveling back and forth, I suspect we would not have pursued the trip. It was relatively late in our tour and a day of rest or a trip back to Dubrovnik would have been a better use of time (and then we would have used the Dubrovnik Pass!)

The last day touring the Elaphiti Islands was also affected by rough seas. Again, it was no one's fault, but we did not get to see everything we had hoped for. That said, our skipper was excellent. We learned quite a bit about Croatia and Croatian life from him, and we had a nice lunch on a beautiful island.

One recommendation that we would like to make relates to tipping. We were very happy to tip everyone along the way, but we had not planned for this, so we were a bit short on the euros that we had brought with us. We would recommend that the travel company include an approximate total of the tips for the trip. That would have been very valuable.

All told, it was an excellent trip, our second Zicasso trip in two years. Thanks!

I am writing this review with fond memories of my trip with Zicasso's travel company. From my first contact with Eva, I was impressed with her responsiveness and follow-up. This was not an easy trip to plan, as I traveled to many different cities and had unique requests. There was not one time when Eva did not respond promptly through email or WhatsApp.

When on the trip, I was provided with names and contact information of drivers and/or guides. There were instances that come to mind where the travel company and Eva really stepped up:

1) In Sarajevo, I wasn't able to see the famed Haggadah, but the guide was great with explanations and I did see a replica and met with her parents.

2) Prior to my drive to Mostar, I was to see the Tunnel of Hope close to the Sarajevo airport. There was an issue in that the local tour company cancelled the reservation and forgot to rebook it. After nearly an hour with back-and-forth phone calls and texts, I finally was able to enter with my driver. That being said, we were late to arrive for the tour of Tito's Bunker as they have only three tours a day and I was unable to enter the bunker. My driver was on the phone with Eva, who was on the phone with her contact at the tour company and, ultimately, it was determined we would drive to Mostar. Because of traffic and border control, I would arrive later than anticipated. Additionally, my travel specialist was informed that my scheduled trip to Blagaj the next day would not be possible as there was an annual spiritual festival I would not be able to attend. My travel specialist was able to work with the local company to switch around the itinerary so I was able to go to Blagaj, and I was fortunate to have been able to see this town, which was so interesting. Because of the inconvenience, it was arranged that my guide in Mostar would, of course, provide the tour of Blagaj and Mostar, but also take me to a very nice restaurant for dinner. It was very nice to experience how the locals eat.

*I do want to add that the destination company for Bosnia and Herzegovina has a very good reputation, but this was an isolated incident. And my point is... Eva took complete control of the situation and, truth be told, was very upset about this turn of events as she is indeed a perfectionist. All worked out as best it could.

3) Leaving Dubrovnik to go to Split required a ferry ride. Because of rain, the 8:00 a.m. ferry was cancelled. My travel specialist received notification at 8:41 a.m. and I had been at the dock since 7:40 a.m. My travel specialist was very disappointed that my driver just left me there. There was no place to shelter and it was pouring rain. Additionally, there was no guarantee that the 3:00 p.m. ferry would go. So I would be at the dock with my baggage and no place to go. I sent a text to my specialist via WhatsApp and was ready to walk across the street for shelter. However, within 10 minutes a driver was dispatched to pick me up. As luck would have it, this was the same driver I had for a couple of side trips in Dubrovnik. The good news was that I got to Split about three hours before I would have with the ferry, was able to check into the hotel, and binged on Netflix until the rain ended and I went to dinner. Again, thank you to my travel specialist for her quick response and follow-up.

My travel specialist was very attentive to my unique requests. Jewish heritage is important to me and she arranged visits to the different museums and synagogues. I appreciated the special arrangements made to personally meet with members of the community. I had a traditional Bosnian meal in Sarajevo with two very interesting people from the community.

In Trieste, Italy, my guide and I made a traditional Sephardic dinner and spent a pleasant few hours speaking to this wonderful husband and wife. Overall, I think I developed a strong connection with my guides and, through social media, I now have new friends, and someday, I will return, or if anyone comes to Chicago, I will be the tour guide.

The accommodations were very good as well. A couple of months before departure I needed to switch my hotel selection in Dubrovnik because of stairs. My travel specialist found me a very nice hotel in a good location that was not too crowded or noisy, just steps away from the Jesuit Stair ("Game of Thrones" site). The irony of this was that the steps in the hotel would have been the least of my challenges as I climbed many steps in these cities and up to castles. The staff at these hotels were so helpful and nice. The restaurant recommendations and them personally contacting the restaurants for me was much appreciated. As a solo traveler, I really appreciated this special attention, both from hotel staff as well as the restaurants.

The drivers and guides were courteous, friendly, informative, and on time. They really know the area. We were fortunate to not have long waits at border control between the countries. I do intend to write individual reviews for my guides and the transportation companies. A benefit of private tours is flexibility and getting to know the drivers and guides. I was able to enjoy Bosnian coffee and double espressos. I was able to go to restaurants that real people go to and not just the tourists.

When in Zagreb, I was finally able to meet my travel specialist. After almost a year of emails, texts, and conversations, it was nice to see the face behind the screen. We had lunch after my tour and it was a perfect way to end my visit in Zagreb.

This trip was not inexpensive and overall more expensive because of the value of the U.S. dollar to the euro. However, knowing that this was pretty much a trip of a lifetime (almost a month), I would expect the cost to be what it was, as it was not the height of the tourist season.

I would definitely arrange travel with this company again and recommend them highly.

Thank you for a wonderful trip.

Overall, our trip was well planned and brought different views to Croatia with each destination we visited. The 3 destinations (Dubrovnik, Hvar, Split) provided us with a different view that allowed us to truly experience the country's culture and highlights.

Zicasso's travel agency had wonderful activities that allowed for a more personable experience. We particularly enjoyed the Karaka boat tour, Hvar wine tasting and island tour and Krka park tour. The tour guides were experienced, interactive, and knowledgeable.

Overall, it was easy to communicate our needs and questions. Would be easier to just use email instead of the portal.

Zicasso’s travel specialist was very attentive to our personal preferences in planning an unforgettable honeymoon. Her knowledge of the area allowed us to have a diverse itinerary, which included city and hiking tours with personable local guides, a flexible skipper trip with options to snorkel and visit islands and caves, and a chef's table to sample local cuisine with a personal chef. We had the opportunity to stay in Dubrovnik, Hvar, and Split at high-quality hotels in convenient locations.

She was very responsive and connected us with drivers, our skipper, and guides to assist with coordination. Overall, the trip was made stress-free thanks to the personalized itinerary, recommendations, bookings, and ferry/park tickets provided ahead of time.

Zicasso's tour company is fantastic. They designed a perfect custom itinerary for us that included boating, hiking, biking, wine tasting, and much more. Our days were filled with interesting activities and meeting some of the most lovely people as our guides.

Though there were too many highlights to list them all, a few unexpected ones were a cooking class near Split that included shopping for fresh ingredients, snorkeling, lunching off a luxury boat near Hvar, and lunch at an oyster farm.

We had the most lovely guide in Dubrovnik who works for the tourist board and gave us the insider's guide to places in the old town. We even had an authentic meal, one that takes days to prepare, outside of Hvar. There is so much to love about Croatia. This tour company will help you find it.

This was the perfect family vacation! We started in Split and ended in Dubrovnik, with stops in Hvar and Korčula. Zicasso's travel specialists planned the perfect trip and when we ran into a few hiccups with our flights being canceled, they were accessible and helped change our plans.

We truly enjoyed every activity they planned for our family. The hotels they picked were perfect. I would definitely use this travel company again to plan another Croatian trip. My kids said it was their favorite family vacation.