We just completed our first family vacation to Japan. We had the pleasure of visiting Tokyo and Kyoto over 9 days. This travel team is awesome! We had options with other agencies and chose this travel team given the combination of American owner with authentic and extensive Japanese experience. From the start... Read more
We just finished a great two week trip to Japan. Thank you to our trip planners for organizing all the details for our trip. We were so very impressed by the support during our trip as well. We loved our guides in Tokyo, Takayama, Kyoto and Hiroshima. And thank you for helping us spend a great day on Naoshima... Read more
Our travel planner and this tour company arranged a two week trip for my family and I. We have 2 teenage kids, and he was able to structure an itinerary around key places we wanted to visit while suggesting other locations and experiences. The accommodations and the driver pickups/train reservations were all top notch... Read more
We just returned from a fantastic two week trip to Japan and couldn't be more satisfied with our travel planner and his team at this travel company. The question is not why choose this travel company, but rather, why not! This is a small travel company that is located in Tokyo and only focuses on travel in Japan, so... Read more
Our trip to Japan with our 16-year-old grandson was fabulous!! Thanks to this travel team all our transitions to other cities and places of interest worked perfectly. Logistics were smooth and we had confidence that things would flow seamlessly. Their service made great recommendations and we had a wonderful... Read more
WE LOVE JAPAN! The tour this travel company prepared for our family was just right for us! We had never been to Asia, and this was the perfect start. We can't wait to go back. The travel company gave us just the right amount of hand holding we needed our first days. And the tours were perfectly catered... Read more
My wife and I just returned from an incredible 2.5 week trip to Japan, where we had the opportunity to visit Tokyo with a day trip to Kamakura, Kyoto with day trips to Nara and Osaka, Hiroshima, Koyasan and Kanazawa. The trip was entirely organized by our travel planner and his company, located in Tokyo. Since our... Read more
The trip exceeded all expectations. Our trip planner and the entire travel team are excellent. Our trip planner was very responsive when we requested a few mid course changes during the trip. She was always available and responsive. The trip was arranged online and we never met the planner, but she listened to us... Read more
We used Zicasso for our honeymoon trip and it was also our first time in Japan travelling (only have been to the airport a couple times for transfers). The travel company that we got matched up with was really good. We had a first call and after that we were emailing back and forth to finalize our trip. They planned... Read more
My brother and I just got back from our first trip to Japan. We wanted everything to be taken care of for us, from airport transfer, to accommodations, to tours and transport. Zicasso set us up with our travel company. I was contacted by their Luxury Travel Consultant, by Email and had a follow up phone call to... Read more
We had the absolute best vacation we could have asked for. From my first interaction through the Zicasso website and the follow-up from our trip planner, I couldn’t have asked for a better experience. Our trip planner clearly took note of the information I had provided through the website and her first email already... Read more
We thoroughly enjoyed our trip to Japan. Everything was well planned and the itinerary was outlined well with easy to understand instructions. There was a learning curve to understanding the transit system in Japan...it seems so complex at first until you use it a few times. We found Japan to be a very clean and safe... Read more
We had the best experience ever. Zicasso made it happen. We wanted to have a great trip with the things we love, but personilized and within the budget and that is exactly what they did for us. Professionals with lots of knowledge on the region, great recommendations for things to do, eat, and visit. Everything... Read more
Our experience with this travel agency was incredible! From the beginning, they were easy to work with and helped us make the greatest vacation. Every hotel we stayed at had great service, great rooms, and were all four star hotels. Our travel agency also provided all of our transportation to every city we stayed at... Read more
Our experience with our travel company and travel specialist was just wonderful. She was very patient and helpful to us in planning our Japanese Alps tour. We stayed in luxurious ryokans where we were treated like royalty. All our guides were always on time, energetic and very well educated. They enhanced our... Read more
After 50 years of travelling together with my wife, this trip of two and a half weeks in Japan is the best value we have ever achieved. The itinerary was a joint effort with the Agent and accurately reflected our interests and wishes. We opted for Assistants and Guides throughout and a mix of public and... Read more
I contacted the travel planner through a referral from Zicasso. My wife and I interviewed two other agents by phone and decided that this travel planner was the most familiar with Japan. He lives in Kyoto and has extensive experience with tourism in Japan. After a thorough discussion about our expectations and... Read more
Our travel planner was absolutely amazing and I am looking forward to planning more trips together. She was very patient, very thorough, and gave us very practical advices . Our trip was perfectly planned and very well balanced. Our travel planner suggested tours and tour guides based on our interests . Everything... Read more
I hired Zicasso to arrange a 10-day Spring Break trip to Japan with my 9-year-old daughter. Although I comfortably plan trips around the globe for my family, I felt that the language barrier might impose unnecessary stress during our trip and hired Zicasso to help with planning. Our travel planner, our contact at... Read more
Top Notch. Our travel consultant was very responsive to my numerous inquiries in a timely fashion. He tailored the trip to meet my needs and made many good suggesions which enhanced our Japan vacation.
The hotels were located in prime areas and were top quality while the ryokans with their service... Read more
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