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Latin America Travel Agents & Reviews

Ratings of Zicasso's Service

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Ratings of Zicasso's Service
Travel Agent Catalina in Costa Rica

Catalina's Travel Agency

5.0

 Based on 33 reviews

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Catalina's Travel Agency

5.0

 Based on 33 reviews

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Destinations:

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Belize
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Costa Rica

Verified Review

Jean R.
Submitted on 12.29.2021

First class service from the travel designer at this tour company! She helped plan and organize our trip to Costa Rica.  Having an expert on the ground, especially given the high season/busy travel season and the uncertainty of Covid took all the worry out. She put together a great trip - we loved the Sloth Farm, delicious lunch, and waterfall especially.  Our driver, provided first rate transportation service - we could ask for no one better.  The designer always responded to inquiries within hours, with just the information needed.  We would highly recommend her and the tour company!  Thank you for a wonderful trip.

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Travel agent Sonia in Costa Rica

Sonia's Travel Agency

4.9

 Based on 55 reviews

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Sonia's Travel Agency

4.9

 Based on 55 reviews

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Destinations:

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Costa Rica

Verified Review

Tracy F.
Submitted on 8.29.2021

Our trip was amazing!  Sonia was wonderful.  She incorporated all our wants and needs.  All the tour companies she used was great.  We saw and experienced so many wonderful things.  There was one tour company that was late and I sent her a message on What's app and she responded right away and letting us know they were late and when the new time was.  Great trip all around.

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Travel agent Elizabeth in Cuba

Eli's Travel Agency

5.0

 Based on 43 reviews

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Eli's Travel Agency

5.0

 Based on 43 reviews

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Destinations:

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Cuba

Verified Review

Lisa Z.
Submitted on 1.26.2020

Wow. All I can say is WOW. If you're thinking of going to Cuba, GO. If you need a travel planner, use this company. It will be among the most memorable and excellent trips of your life. My daughter and I just returned from 9 days in Cuba. It was truly a life-changing experience. We genuinely got a deep immersion into the culture, the people, the country and the amazing things it has to offer. The agenda put together by this travel team was spectacular. We visited a tobacco farm and learned how to roll cigars and how to smoke them, we had a session with the young dancers at a Dance school, had Cuban cooking lessons, visited an organic farm, a mosaic city, hiked into the rain forest, visited museums and learned so much. I am truly only scratching the surface. The food was AMAZING - far better than I expected. Prepare to skip or share meals because there is so much delicious food. The accommodations were excellent - in family homes but with private baths, breakfast and comfortable surroundings. But the best part of the trip was the excellent partnership planning by the travel planner (and her extremely knowledgeable son). I don't think I ever emailed my planner where she didn't respond within 10 minutes and was ALWAYS flexible in accommodating our needs. Here advice was priceless and I felt so safe with her plans and style. And...I can't say enough about our guide and our driver. They were with us the entire trip, always with a smile, a helpful hand, super flexible and just plain good fun. It made all the difference. Cuba is not an easy trip. The distances are far and the infrastructure is difficult. But don't let that stop you. You can have the best of both worlds through this travel team. Immerse in Cuba but at a comfort level you're used to in the U.S. Be prepared for long distances in a '53 Chevy or the like. There is no other way to see the country. DON'T limit yourself to Havana. We loved Trinidad and Vinales so much. Be flexible...the restroom situation is not like the U.S. but with a little flexibility you can manage that. We didn't drink tap water but bottled water was very accessible and reasonable. The food is unbelievable. Bring good walking shoes, layers for unexpected weather and a flexible attitude. Listen before you "tell". You'll hear the Cuban perspective which is why you're there!!  AMAZING!!! 

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Travel agent Alex in Costa Rica

Alex's Travel Agency

5.0

 Based on 247 reviews

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Alex's Travel Agency

5.0

 Based on 247 reviews

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Destinations:

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Costa Rica

Verified Review

Maria I.
Submitted on 12.7.2021

Our honeymoon in Costa Rica was pura vida! It was absolutely wonderful. We really enjoyed the county. It is spectacularly beautiful and so full of life. We loved being immersed in nature and getting to spend time together adventuring through the jungle mountains and beaches of Costa Rica. This Costa Rica travel company made it all happen. Alex and Fransisco were great to work with, from the start to the finish of our trip. They were very responsive to our needs and requested changes. They not only planned a great trip, but supported us the whole time we were there. They were always available via text, which was very easy. A few unplanned things came up and they took care of all the necessary changes for us, even late at night! We really appreciated them, and all their personalized attention. There are so many choices to make when traveling. I am so thankful you referred us to them to take care of it all, and radically lower the stress level of the trip so we could just focus on having fun. We also really appreciated being taken around in shuttles, and not having to drive. Alex the shuttle bus driver was so great, we requested him for three days of transfers. 

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Travel agent Catarina in Belize

Catarina's Travel Agency

4.9

 Based on 36 reviews

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Catarina's Travel Agency

4.9

 Based on 36 reviews

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Destinations:

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Belize

Verified Review

Gina A.
Submitted on 1.4.2022

I found the travel company wonderful to work with. They responded quickly to any email. They helped to plan the trip we wanted willingly making changes as needed. They were very easy to work with. I would recommend them to anyone and would use them again. 

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Travel agent Brian in Colombia

Brian's Travel Agency

5.0

 Based on 25 reviews

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Brian's Travel Agency

5.0

 Based on 25 reviews

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Destinations:

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Colombia

Verified Review

Theo N.
Submitted on 12.27.2021

For two weeks in  December 2021 we travelled to Colombia, on a trip organized by the travel company.In short, this was a fabulous, unforgettable experience, wonderfully organized by the travel company.We asked for an itinerary that would provide not just the most popular attractions, but would also lead us off the beaten path and allow us a glimpse deeper into the country and its people. We got everything we asked for, and much more. Our guides were outstanding hosts, highly knowledgeable, professional, personable, and absolutely dedicated to providing us with the best possible experience. From the highlights of the two big cities, Bogota and Medellin, to the coffee farm, the horseback riding trip, the marble cave with the underground river, the flower farm, the journey by boat to a secret waterfall, the turtle sanctuary, the surprising dinner with the founder of the Amadeus youth orchestra....everything was perfect, and indeed exceeded all of our expectations. We have travelled in a similar fashion abroad in many other countries, but this trip to Colombia with the company is clearly the best such experience that we've had so far. If you decide to visit Colombia, we very highly recommend this travel company! 

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Travel agent Kieran in Argentina

Kieran's Travel Agency

4.8

 Based on 72 reviews

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Kieran's Travel Agency

4.8

 Based on 72 reviews

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Destinations:

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Argentina

Verified Review

Paul S.
Submitted on 3.10.2020

The travel company, travel planner, did a great job of introducing us to some of the highlights of Argentina on our first ever visit there.  Hotels, excursions, transfers, and in-country flights were all arranged and were reliable.  A few excursions had to altered at the last minute due to weather, beyond human control.  We communicated several times with the travel planner via anApp to make sure all was well.  Our preferences and interests were considered in selecting excursions and planning an itinerary just for us.  

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Travel agent David in Australia

David's Travel Agency

4.9

 Based on 88 reviews

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David's Travel Agency

4.9

 Based on 88 reviews

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Destinations:

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Argentina
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Australia
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Belize
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Brazil
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Galapagos / Ecuador
2  More

Verified Review

Anthony P.
Submitted on 6.30.2021

I had a very pleasant experience on my trip. Everyone we came in contact with was kind, knowledgeable, and committed to ensure we had a great time. The response times were quick in getting back to inquires made. 

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Latest Argentina Reviews

Costa Rica Travel Agent Review: Luxury 5-Day Vacation

LF

Lakisha F.
Sep 05, 2021
Another amazing Zicasso-inspired trip!  This is the second time that I've used Zicasso for a vacation; the first was for a 10-day trip to Australia.It was the most amazing vacation that I've ever had at that point, so when planning a first-time visit to Costa Rica, I knew where to go for help!  Zicasso provided me with a selection of two companies. I described what I was looking for and selected this Costa Rica travel company after seeing their thoughtful and well planned draft itinerary.From our first email exchange, Alex and his brother were consistently responsive to my needs and questions. They were also very patient as I made adjustments to the itinerary! Upon arrival, Alex's staff was there to greet us before we arrived at baggage claim, as promised - and Alex and his beautiful wife met us before departing to our hotel to give us a warm welcome, copies of our itineraries/travel documents, and delicious Costa Rican chocolates!  From there, we were ushered via chartered flight and van all the way to our hotel. The hotel was amazing with top notch views of the ocean, premium amenities, and friendly and attentive staff. Transportation to/from our excursions was seamless and changes (due to weather) were communicated to us well in advance, directly by Alex and his team.  This company bills their packages as 'vacations of a lifetime' and their description is spot on!  I highly recommend Alex and his team for anyone looking for an expertly curated trip to the beautiful country of Costa Rica.  Their attention to detail, responsiveness, and superior service is hard to match!

Ecuador & Galapagos Island Luxury Trip Review: Quito, Ecuadorian Amazon, Cuenca, 15-Day Solo Tour

BG

Ben G.
Aug 31, 2021
This tour company is a top-notch travel service.  From the initial contact I could tell I wanted them to manage my trip to Ecuador.  The itinerary was developed quickly and accurately, with professionalism and friendliness.  Pilar was outstanding.All the logistics were handled seamlessly such as airport pick-up/drop-off, tours, meals, etc.  I traveled to the Galapagos, the Ecuadorian Amazon, Quito and the Avenue of the Volcanoes to Cuenca.  Fantastic!  Highly recommend that any traveler to Ecuador gives them consideration to build the trip of their choice. 

Travel Review: Costa Rica Honeymoon Tour, Tamarindo, Rainforest, Adventure, Beach, One-Week Trip

JN

Jordania N.
Oct 12, 2021
After a hectic wedding week, this Costa Rica travel company was exactly what we needed. Everything was so seamless and we had no issues with any of our rides our excursions. Loved how manageable they made our honeymoon!

Travel Review: Luxury Costa Rica Vacation, Two-Week Trip, Arenal, Puerto Viejo, Cloud Forest, Whitewater Rafting

ZV

Zahra V.
Nov 29, 2021
It was a wonderful 2-week trip to Arenal, Poas Cloud forest and Caribbean coast!  Our drivers/guides were so knowledgeable, professional and friendly.  Costa Rica has so many microclimates and beautiful places to go.  We have barely scratched the surface.  We will definitely go again and use this travel company for their expertise.  Thank you!

Peru, Galapagos Island, & Ecuador Travel Review: Multi-Generation Family Trip, Sand Surfing, Nazca Lines, Lava Field

DM

David M.
Jul 17, 2021
The travel company crafted a truly GREAT adventure for our family of seven for both Peru and Ecuador!  We discussed various options that might appeal to ages ranging from two teens (13 and 16), to three adults in the 46-50 range and two 'seniors' (+/- 70); the itinerary met ALL of those interests!  Our travel planner and the travel team in both countries were fabulous ~ not a single 'hiccup' throughout two weeks (even including the ten separate flights during that time).  Each guide was not only knowledgeable about the country and culture, but enjoyable to chat with (as their individual language skills in both Spanish and English were impeccable). QUITE an achievement!

Luxury Costa Rica Tour Review: Manuel Antonio, La Fortuna, Monteverde, Wildlife Sightings, Zip-lining, Horseback Riding

WD

WIlliam D.
May 02, 2021
Costa Rica Luxury Nature TourOverall Comments: This is the third large travel project we’ve done through Zicasso. As usual, we competed this Costa Rica company with another Costa Rican travel company. Both put together solid programs. Both were cost competitive. We seemed to click with this travel specialist in a mutual communication and chose them. They listen. They managed all our requests for transport, hotels and excursions in a particularly challenging pandemic travel environment. Sensational job!We planned an 11day luxury excursion in Costa Rica with three major stops; La Fortuna, Monteverde and Manuel Antonio. We wanted to see flora/fauna/wildlife/nature; relax in top notch lodgings with good restaurants; and visit the beaches- - all while avoiding group travel and transport in light of the pandemic. They put it all together: perfectly!Every guide/driver met us on time. Every excursion went as planned (except for the obvious rain challenges in an early arriving rainy season). There were no unexpected costs or charges. They even arranged for our outbound Covid test to be done at the hotel instead of traveling to a crowded clinic or hospital.We’ve had solid Zicasso travel advice in Australia and South East Asia before. This Costa Rica travel company's travel advice in Costa Rica ranks highly with our other 5-star experiences. One of their guides was perhaps the best prepared and most personable guide we’ve had anywhere. He talked history, culture, nature, sports; all in flawless English and was most patient helping us with our Spanish as well.At the bottom line, using this Costa Rica travel company was money well spent and we’ll use them again when we next travel to Central America.

Travel Review: Costa Rica Luxury Trip, Caño Negro Nature Preserve, Monteverde, Coffee Tour, Chocolate Tour, Skywalk

CS

Chris S.
Aug 04, 2021
This was my first visit to Costa Rica, largely wanting to see the birds and nature it is known for. The travel company offered a very affordable tour package which got me and my family started in Costa Rica on a very good start. But we still needed to see Costa Rica and experience the tours that were offered. Wow! The travel company did not disappoint. All the tours, the hotel accommodations and the staff that helped us get around the country were exceptional. Our travel planner and her company definitely know who to work with to show travelers where to go and who to connect with to maximize your experience in Costa Rica. And scheduling a little down time to do some exploring on our own was also provided to help us balance our time with whatever we wanted outside of tours. The food, the people, the sites were all exceptional. Yes this was my first trip but now I know it won't be my last. And when I do return I will call on this travel company to help me plan my trip. Thank you to the travel company. Thank you Costa Rica!

Costa Rica Vacation Review: Luxury Family Trip, Arenal Volcano, Monteverde, Manuel Antonio, Sloth Walking Tour, Canyoneering

GW

Greg W.
Jun 14, 2021
Costa Rica is the place to go now!  Just returned from a first-time visit to this great destination.  The key measurement for our family is: will we go back again?...and the answer is a resounding yes.We stayed for eight days.  This is a good time frame, but a couple of extra days would have been good to add.  We flew into San Jose and was greeted by our travel planner and his wonderful wife, then introduced to a long-time company driver who drove us the 3 hours to Arenal Volcano area.  Didn't seem that long, especially since we stopped for lunch along the way.Our stay at the hotel in Arenal was the best hotel that we have been to in Central/South America.  The view of the volcano in the morning was picturesque (search up Arenal Volcano pics, and that is literally what you saw when you woke up).  The hot springs-fed pools were a welcome relaxation each evening.  We did several activities in the area and these were the best of our Costa Rica visit...see details below. After three nights in Arenal, we headed across the lake to meet our ride to Monteverde.  More of a local road trip through the hills.  Adding the lake portion not only broke up the drive, but it also saved a little time overall.  Monteverde has a cooler climate, so bring a light jacket or sweater.  A nice place to visit if you have a couple of free days, otherwise I would say spend the time in Arenal and/or Manuel Antonio.Another couple of hour drive to Manuel Antonio.  Did stop for zip lining at Los Suenos.  Another recommended item to break-up the drive.  Manuel Antonio was smaller and more quaint of a beach town than I expected.  The larger town is Quepos, about  5-6 miles away.  Here is another part where I wish we had a extra day to hang out at the beach and explore the local shops and establishments.Overall, the people of Costa Rica were friendly and welcoming.  Felt safer than any US city.  Never had a problem communicating...most locals spoke pretty good English.  Food was fine, but nothing especially memorable...in fact, the best food was the local casado (look up on youtube).  Can say that everything tasted fresh...from farm to table.Most important tip/recommendation: Go Now!  The crowds were non-existent since post-pandemic travel is just now starting to gear up.  Highly recommend you get to Costa Rica before it gets re-discovered.  It's such a great place that I am convinced it will soon be the go-to Latin American destination.Finally, use this travel company.  Since it was our first time and didn't know the lay of the land, our travel planner was very helpful during the course of our several Zoom calls and answered all of our questions.  The itinerary went smoothly and really appreciated another planner checking in with us along the way, just wanting to make sure we were taken great care of...which we were. Can't wait to get back again to Costa Rica.

Travel Review: Luxury Trip to Costa Rica, Wildlife and Activities

AY

Angel Y.
Jan 03, 2022
We really enjoyed our trip to Costa Rica!  The travel designer at the tour company is really helpful before and during our trip. They are very easy to get in contact with during our trip. The plans for each day are perfect and we got to choose what we wanted to do. 

Costa Rica Travel Review: Corcovado National Park, Snorkeling Cano Island, Cloud Forest, Wildlife & Scenery

VZ

Victoria Z.
Dec 28, 2021

Our trip designer and the team at the tour company were amazing!  She was able to schedule a last minute family trip over Christmas to Costa Rica, where we were able to stay at beautiful, unique hotels and experience many different activities.  All of the private transfers between hotels, airports, and excursions were seamless, with no waiting or wondering who would pick us up or take us somewhere. The trip designer was very professional and quickly responded to all of our emails and questions.  She has a wonderful knowledge of the different areas in Costa Rica, especially eco-lodges and adventures for our family that were "off the beaten path."  We would highly recommend the designer and her team to others and we hope in the nearby future to return to Costa Rica. 

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