Our South America Travel Specialists

We had a great experience with Zicasso’s travel specialist. We appreciated the kindness, the regular check-ins, the safety advice, and the constant availability. The planning part was really helpful, but the execution was really what made the difference. We had the reassurance that we were in another country, many miles away from home, and our local connection would go above and beyond to help. The travel specialist immediately understood our vibe and made the appropriate recommendations. We definitely recommend this travel company!

Our trip to Colombia was our third travel experience arranged via Zicasso. As was the case with our previous two trips, this one was managed nearly flawlessly from start to finish with the kind of attentive customer care we have become accustomed to with Zicasso and their partners.
The agent from our travel company went above and beyond in assisting us with all our planning, providing insights and recommendations only someone who has experienced Colombia fully can provide. She was very patient in helping us make adjustments to arrive at the perfect itinerary and then remaining in constant contact to ensure every minor detail was handled perfectly throughout our journey.
Our drivers and tour guides made sure we were greeted and escorted through each destination, from Medellín to Bogotá to Cartagena and our final destination on Isla Barú. While many friends expressed concern over our safety in Colombia, I can say we did not feel unsafe for a moment. The Colombia of today is no longer one riddled with crime and drugs, but rich in culture and charm.
We greatly enjoyed the thriving art scene of Comuna 13 and the nightlife of Medellín. Our hotel made us feel like we were in the middle of the rainforest, while just steps away from the bustle and excitement of the Poblado district. Our visit to a wonderful coffee plantation provided a full education on every step of the coffee-making process, from the berries on the tree all the way to a delicious cup, delivering a new appreciation for black coffee. I may only drink Colombian from now on.
Bogotá proved to be a modern city with an incredible food scene. Our agent arranged an amazing gastronomical tour for us one evening that catered to our dietary needs. We attended an amazing wedding on top of an old portside fort in Cartagena and enjoyed the charm of the old walled city before relaxing on a pristine beach off the coast, then heading home to tell everyone to hurry down to see all Colombia has to offer.
I can only say, Zicasso is the only way to plan your travel, whether alone or with a small group. For those considering Colombia, our in-country travel company carries my strongest endorsement.

Our Zicasso travel agent and her team meticulously crafted an exceptional itinerary and excursion to commemorate my birthday. They delivered a thoughtful gift to our hotel room and arranged for souvenirs to be available in Cusco. The drivers and tour guides were all exceptional, providing us with a memorable experience.
We had the pleasure of spending a significant amount of time with our tour guide in Valle Sagrado and Cusco. His recommendations for restaurants and insights into local activities were invaluable during our free time.

Our Galápagos journey was truly unforgettable and we are incredibly grateful to Zicasso’s travel company, who made every detail seamless from start to finish.
From Quito to the islands, everything was exceptionally well organized, with smooth transfers, excellent accommodations, knowledgeable guides, and a beautifully planned itinerary, which allowed us to experience the magic of each island in a unique way. Every day felt like stepping into a nature documentary.
Highlights included snorkeling alongside playful sea lions, witnessing the incredible wildlife of Genovesa and Española, seeing giant tortoises up close, and experiencing landscapes unlike anywhere else in the world. The balance of adventure, comfort, and personalized care made this trip extraordinary.
A special thank you to the guides and crew for their professionalism, warmth, and deep passion for the Galápagos. Their knowledge and attention to detail elevated the entire experience.
This was not just a vacation. It was a once-in-a-lifetime experience filled with awe, beauty, and memories we will cherish forever. We highly recommend this travel company to anyone dreaming of exploring the Galápagos Islands.

Words cannot express our appreciation to Zicasso's travel specialist and the travel company. The trip they arranged for our multigenerational family of 13 was superb and the entire team was great.
Most importantly, however, one of our middle-generation family members suffered an aneurysm while on the trip and has been in a coma in Buenos Aires. Our travel specialist and the team quickly rearranged parts of the trip to keep the younger generation distracted. They have been with us constantly with compassion as we deal with this very traumatic situation, helping us with the hospital, doctors, and translating. I do not know what we would have done without them.

We have used Zicasso several times now. They always provide tailored trips that match your desires and interests. They also always alert you to local culture, tipping, and weather. My family truly enjoyed the trip to Chile that Zicasso’s travel company planned and using WhatsApp to contact them along the way was truly invaluable.

I loved our trip. The guides were fantastic. I have already told you how I felt about our guides, who were both great. We also loved our guide in Lima. His wealth of knowledge was impressive and really educated us on Lima, the Incas, and Peruvian history with a different perspective. We learned a lot from our guide in a short period of time. In addition, all the drivers we had were very good.
Overall, the trip was wonderful. The hotels, for the most part, were very good. My favorite restaurant was the restaurant in Lima. All the meals set up by Zicasso’s tour operator allowed us to experience Peruvian food, which we enjoyed very much. For the most part, I appreciated the quick contact and response time I was able to have with the guides, the tour operator, and our travel specialist.
If I was to give constructive feedback, there were two things I would have changed:
How long we had to wait around for our train in Aguas Calientes to go to Ollantaytambo. We had finished our hike and were back in Aguas Calientes by 12 to 12.30. I wasn't crazy about waiting around for four hours with nowhere to stay, especially with such a long travel day ahead of us to get back to Cusco. We did not arrive at the hotel in Cusco until 10pm. I think this scheduling could have been much tighter, allowing us to arrive much earlier and get a good night's sleep.
It would have been good to understand how far Miraflores was from the airport so we could have originally booked the hotel at the airport for our last night and not been charged for a second night at the hotel in Miraflores.
This constructive feedback is very small compared to our enjoyment for the rest of the trip. I would definitely use this tour operator again to explore other countries.
Thank you,

Zicasso’s travel specialist designed the perfect trip. We had three generations of travelers and she was able to take all our needs into account. All the hotels recommended were excellent and the tours were great. The travel specialist took time with us via Zoom for planning and was available for messaging before and during our trip. She and the team were terrific.