Our South America Travel Specialists

The trip was first class. The accommodations were very good and the guides and drivers were always on time, friendly, and very helpful. I found it very easy to get in touch with Zicasso’s tour operator if I had an issue or needed to change something. They were very accommodating and responsive.

We had an amazing trip to Bolivia. What a beautiful place on Earth. The Uyuni Salt Flats are breathtaking. Standing under the Milky Way, it felt like we were in heaven on Earth. The Islands of the Moon and Sun were really once-in-a-lifetime experiences.

Everything was so well prepared! Zicasso's tour planners didn't miss a step. The itinerary was perfect. I only wish I had more time.

We received excellent service. Zicasso’s travel specialist was exceptional and took care of all flight check-ins. She contacted us daily in the afternoon to touch base. We will definitely use their services again. It was a pleasure and the travel company made this a 9.5-out-of-10 experience!

We had a great travel experience with Zicasso's travel company. Brazil is a wonderful country to visit. The people we encountered were very courteous, helpful, and happy.

Zicasso’s travel company and team delivered as promised for a wonderful 10-day trip to Colombia, with in-country service and attention to detail that surpassed expectations. The guides and activities were all excellent, with particular thanks to our guide who managed the longest leg of our trip in Medellín.

Overall, the trip from planning to execution was great. The planning was customized as per my requirements and very flexible. During the trip, we had 24/7 support and there was always someone to take care of things. We could not have done Argentina without their help. Very good service. Highly recommended.

I loved our trip. The guides were fantastic. I have already told you how I felt about our guides, who were both great. We also loved our guide in Lima. His wealth of knowledge was impressive and really educated us on Lima, the Incas, and Peruvian history with a different perspective. We learned a lot from our guide in a short period of time. In addition, all the drivers we had were very good.
Overall, the trip was wonderful. The hotels, for the most part, were very good. My favorite restaurant was the restaurant in Lima. All the meals set up by Zicasso’s tour operator allowed us to experience Peruvian food, which we enjoyed very much. For the most part, I appreciated the quick contact and response time I was able to have with the guides, the tour operator, and our travel specialist.
If I was to give constructive feedback, there were two things I would have changed:
How long we had to wait around for our train in Aguas Calientes to go to Ollantaytambo. We had finished our hike and were back in Aguas Calientes by 12 to 12.30. I wasn't crazy about waiting around for four hours with nowhere to stay, especially with such a long travel day ahead of us to get back to Cusco. We did not arrive at the hotel in Cusco until 10pm. I think this scheduling could have been much tighter, allowing us to arrive much earlier and get a good night's sleep.
It would have been good to understand how far Miraflores was from the airport so we could have originally booked the hotel at the airport for our last night and not been charged for a second night at the hotel in Miraflores.
This constructive feedback is very small compared to our enjoyment for the rest of the trip. I would definitely use this tour operator again to explore other countries.
Thank you,