Latin America Travel Agents & Reviews

When I initially contacted Zicasso online regarding a South American adventure, a few brief questions were asked and I was referred to  twoTravel Agencies.  One contacted me immediately and asked me a few questions as to what I was looking for and put together some ideas for my review. They didn't exactly speak to me for what I was looking for. Then next day the travel designer of this travel agency emailed and called me. He apologised profusely that there had been some computer issue and he did not receive my request until now.  I thanked him for contacting me but I was already reviewing options from another company. He was very kind.. not the least bit pushy and said that of course it was my choice, but was hoping to ask me a few questions and give me an alternative to think about as this was an important venture and he didn't want me to be disappointed.  I agreed.  And BINGO!!  He got me... exactly with regards to where, level of hotels, private tours, airport pickups... I don't manage itinerary hiccups well and my travel designer did not disappoint.  He was very detailed, he understood the pace I was looking for, and felt out each step of the adventure with me. ( We traveled to Peru and Ecuador for 24 days) If there was something we weren't really interested in, he was quick to offer alternatives. Our travel designer has experienced all of the adventures we wanted to do personally and could give me details and make me feel very comfortable with the choices we made. 

This travel company and its staff helped plan and execute a family vacation based on our personal preferences. Even during the trip we were able to make changes based on our preferences. The local guides were key in each location to making the most of the experience. The company representatives were always available in person and by phone to be sure we were comfortable and set with our arrangements. Throughout the planning they were amenable to our preference to have free time for exploration on our own. Even in the latter circumstances the company representatives would offer suggestions and advice so we could make the most of our Colombia travels. The ease of planning, the flexibility of the company's representatives and our local guides, and their consistent attentiveness created a memorable family vacation and a wonderful introduction to Colombia. 

Wow. All I can say is WOW. If you're thinking of going to Cuba, GO. If you need a travel planner, use this company. It will be among the most memorable and excellent trips of your life. My daughter and I just returned from 9 days in Cuba. It was truly a life-changing experience. We genuinely got a deep immersion into the culture, the people, the country and the amazing things it has to offer. The agenda put together by this travel team was spectacular. We visited a tobacco farm and learned how to roll cigars and how to smoke them, we had a session with the young dancers at a Dance school, had Cuban cooking lessons, visited an organic farm, a mosaic city, hiked into the rain forest, visited museums and learned so much. I am truly only scratching the surface. The food was AMAZING - far better than I expected. Prepare to skip or share meals because there is so much delicious food. The accommodations were excellent - in family homes but with private baths, breakfast and comfortable surroundings. But the best part of the trip was the excellent partnership planning by the travel planner (and her extremely knowledgeable son). I don't think I ever emailed my planner where she didn't respond within 10 minutes and was ALWAYS flexible in accommodating our needs. Here advice was priceless and I felt so safe with her plans and style. And...I can't say enough about our guide and our driver. They were with us the entire trip, always with a smile, a helpful hand, super flexible and just plain good fun. It made all the difference. Cuba is not an easy trip. The distances are far and the infrastructure is difficult. But don't let that stop you. You can have the best of both worlds through this travel team. Immerse in Cuba but at a comfort level you're used to in the U.S. Be prepared for long distances in a '53 Chevy or the like. There is no other way to see the country. DON'T limit yourself to Havana. We loved Trinidad and Vinales so much. Be flexible...the restroom situation is not like the U.S. but with a little flexibility you can manage that. We didn't drink tap water but bottled water was very accessible and reasonable. The food is unbelievable. Bring good walking shoes, layers for unexpected weather and a flexible attitude. Listen before you "tell". You'll hear the Cuban perspective which is why you're there!!  AMAZING!!! 

Our travel planner was so helpful in planning our family's trip to Belize for Spring Break 2020.  And perhaps even more helpful when we decided to cut our vacation short and return to the US as a result of the COVID-19 crisis.  Hopefully we will be able to finish our trip in the jungle someday!  Ambergris Caye was a beautiful place with a lot to do.  Our travel planner worked with us to set up the perfect combination of organized trips and the travelers choice days.  We enjoyed getting to know the locals and loved the vibe.  We definitely will be back and use this travel company when we do!

We had a wonderful time and the trip was seamless. Almost every suggestion by the travel designer at the travel company was excellent - the facilities and activities. The lodges were comfortable with warm, welcoming staff, in attractive locations and the activities provided the nature experience we desired.

This trip to New Zealand was the time of our lives.  We have traveled extensively but never with an agent doing the all nitty-gritty suggestions and arranging.  We are now spoiled.  Our agent listened to our interests and desires and pointed us to activities that might interest us.  We then choose those that were appealling to us and he proceeded to organize the trip.  This included precise information on the mode of transportation to and from each destination activity.  The itinerary was planned and accepted.  While en route, we choose to change a plan and this presented no problem and we were quickly accommodated.

We had a wonderful trip and this travel company did an amazing job of organizing it for us. We had never been to Belize before and the travel designer really listened to what we wanted before putting the trip together for us. The best part of her planning was suggesting the different regions for us to visit. We had picked Belize because we had heard about the snorkeling, but our designer suggested that we should see other regions. She booked us time in the interior, on the coast, and then south. Each region was unique and interesting.The other thing that the travel designer got right after listening to us was the choice of accommodation. The three lodges we stayed at were luxurious and welcoming, but not stuffy. They were perfect for us.Finally, everything was well planned and smooth, down from being greeted at the airport to each transfer from lodge to lodge. We didn't encounter a single problem. However, it was clear that the company was keeping an unobtrusive ear to the ground about our trip and I don't doubt for a second if there had been any problems that they would have dealt with them efficiently.Overall, we were very happy both with the experience that this travel company put together for us and with the service that they provided in making that experience happen.

Fantastic! Our Costa Rica travel company took care of everything. The owner and his wife met us at the airport with a care package of coffee and chocolate. It was such a nice welcome. Our drivers to and from the resort were great. The transportation was comfortable and we had plenty of time to stop along the way for pictures, food, rest stops. Plus, the drivers provided great knowledge of the country so we learned a lot. On our way to the resort, our driver Alex even stopped so we could see a group of red macaws. On our return drive, our driver, Tony, made sure we had the opportunity to try some Costa Rican food and drink, agua dulce, guanábana de leche, and tortillas de queso, all delicious.We wanted a beach vacation for our honeymoon and they delivered. The resort in Manuel Antonio was amazing and right on the beach--we could hear the ocean every night as we fell asleep. For our daily adventures, the zipline/canopy tour and horseback riding they arranged for us were amazing. A small group for the zipline/canopy tour was fun and provided plenty of adventure, and a private horseback ride to a waterfall was beautiful and a real opportunity to experience Costa Rican nature.When we return to Costa Rica, we will definitely use this travel company again.