Our Galapagos & Ecuador Travel Specialists

I was guided well in weighing the pros and cons for my style of travel by Zicasso’s travel specialist. The vessel was a relatively new catamaran with low guest numbers, which I appreciated. The catamaran was wonderful, the food was great and diverse, and the staff was very attentive. Our guide was knowledgeable and ALWAYS on the lookout for wildlife on land and sea. The outings were well planned. A+++

I loved our trip. The guides were fantastic. I have already told you how I felt about our guides, who were both great. We also loved our guide in Lima. His wealth of knowledge was impressive and really educated us on Lima, the Incas, and Peruvian history with a different perspective. We learned a lot from our guide in a short period of time. In addition, all the drivers we had were very good.
Overall, the trip was wonderful. The hotels, for the most part, were very good. My favorite restaurant was the restaurant in Lima. All the meals set up by Zicasso’s tour operator allowed us to experience Peruvian food, which we enjoyed very much. For the most part, I appreciated the quick contact and response time I was able to have with the guides, the tour operator, and our travel specialist.
If I was to give constructive feedback, there were two things I would have changed:
How long we had to wait around for our train in Aguas Calientes to go to Ollantaytambo. We had finished our hike and were back in Aguas Calientes by 12 to 12.30. I wasn't crazy about waiting around for four hours with nowhere to stay, especially with such a long travel day ahead of us to get back to Cusco. We did not arrive at the hotel in Cusco until 10pm. I think this scheduling could have been much tighter, allowing us to arrive much earlier and get a good night's sleep.
It would have been good to understand how far Miraflores was from the airport so we could have originally booked the hotel at the airport for our last night and not been charged for a second night at the hotel in Miraflores.
This constructive feedback is very small compared to our enjoyment for the rest of the trip. I would definitely use this tour operator again to explore other countries.
Thank you,

Zicasso’s travel specialist was fantastic. She listened carefully as to what our objectives were during our trip and ensured that every detail was covered. Additionally, she was available during our actual trip to answer a question. It was literally the most worry-free vacation I have ever taken.

The trip was incredible, with a very responsive Zicasso agent and staff. The activities were all amazing. We saw everything we wanted and more. Through the detailed itinerary, we managed to get a real sense of the local people, their customs, and the things they love to do and eat.

Our Galápagos journey was truly unforgettable and we are incredibly grateful to Zicasso’s travel company, who made every detail seamless from start to finish.
From Quito to the islands, everything was exceptionally well organized, with smooth transfers, excellent accommodations, knowledgeable guides, and a beautifully planned itinerary, which allowed us to experience the magic of each island in a unique way. Every day felt like stepping into a nature documentary.
Highlights included snorkeling alongside playful sea lions, witnessing the incredible wildlife of Genovesa and Española, seeing giant tortoises up close, and experiencing landscapes unlike anywhere else in the world. The balance of adventure, comfort, and personalized care made this trip extraordinary.
A special thank you to the guides and crew for their professionalism, warmth, and deep passion for the Galápagos. Their knowledge and attention to detail elevated the entire experience.
This was not just a vacation. It was a once-in-a-lifetime experience filled with awe, beauty, and memories we will cherish forever. We highly recommend this travel company to anyone dreaming of exploring the Galápagos Islands.