Galapagos & Ecuador Travel Agents and Reviews

The travel company arranged an amazing trip for us.  Every aspect of the trip, hotels, transfers, tours, and guides were seamless.  The company booked exactly the trip we asked for and guided us to a couple of excursions that exceeded our expectations.   For the days I added to the trip as days for us to just settle in on arrival, the agency even offered helpful suggestions on places to go and things to do.   

We were totally pleased with the trip set up for us by the travel company.  As we arrived in Quito Ecuador at midnight, there was a representative from the company at the end of the jetway to take us through immigration and customs and to get us on the shuttle to the nearby hotel.The hotel at the airport was clean and modern, with a wonderful buffet selection for breakfast (included in our room rate).Back at the airport, the representative from the lodge met us as we walked into the terminal and had our tickets and boarding information for our flight to Coca.  There we were met by our naturalist guide, taken to their local office to refresh, and then the 90 minute ride down the Rio Napo to the lodge.The lodge was first class.  Wonderful rooms, food, excursions, etc.  It far exceeded our expectations for living in the jungle for 4 days.  Our Naturalist Guide and the local expert were a great team and made sure we saw most of what the jungle had to offer.Back in Quito, we spent the night at the hotel - an old hacienda renovated and brought up to modern specs.  The two llamas roaming the grounds were quite the greeting party.Again, we were met at the airport by the representative of the local tour agency with our tickets and documentation for going to the Galapagos Islands.  The 5 days on the ship were incredible.  A wonderful, professional crew, first class accommodations, and really good food.  The excursions were varied and gave us a nice introduction to the Islands.  Our Naturalist was so knowledgeable and she knew were to take us to see the best wildlife.  The giant tortoises were saved for our last outing, and they did not disappoint.Once again, Zicasso and your partners have provided me with a memorable experience that fulfilled a lifetime dream.Paul P.

Joy did a great job in listening to what we were looking for and putting the trip together. She did excellent follow up to ensure all our documentation was completed and that we were ready to go. The groups she booked with were excellent. Food and lodging was first class.  LOVED the travel app! Recommend our travel company and Joy to many on our trip. 

After a 3 year delay due to my daughter's shattered ankle, and our travel agency getting the Galapagos cruise to move the trip forward to May 2020 we were finally able to go on our long awaited journey. I had to make a decision in April 2020 to pay the balance in full so as not to lose my deposit. In doing so I put my FULL TRUST in Alfonso and our travel company. Interesting footnote (pun intended) I managed to fracture my fibula on March 27th,2022 with a May 3rd, 2022 departure date.  With a lot of travel scheduled to get to both destinations my daughter and I had a fantastic time in both destinations. The cruise was handled very well and we were able to participate fully in all of their activities. As we progressed to Peru guides and drivers were very timely and our accommodations were very nice. I enjoyed all of our tours as did my daughter. Alfonso himself came to meet with us in Quito which I thought was a lovely gesture. We were able with our guide's help to navigate all the way up to Machu Picchu Peak. I was the slow mover with my ankle but our guide made sure we got both up and down.  These were two trips of a lifetime and without any hesitation I would use this travel agency and Alfonso again. To have to part with so much money with the beginnings of a pandemic surrounding me I put my faith and trust fully in him and was paid back tenfold with the experience and the service received.   

Thank you for your help. Our Galapagos Ecuador trip was perfect. Also spent a split week in Guayaquil that we loved.