Blue Footed Booby bird on the Galapagos Islands, Ecuador.
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Galapagos & Ecuador Travel Agents and Reviews

Ratings of Zicasso's Service

Zicasso connects you to top travel agencies specializing in Galapagos & Ecuador

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Ratings of Zicasso's Service
Travel agent David in Australia

David's Travel Agency

4.9

 Based on 88 reviews

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David's Travel Agency

4.9

 Based on 88 reviews

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Destinations:

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Argentina
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Australia
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Belize
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Brazil
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Galapagos / Ecuador
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Verified Review

Anthony P.
Submitted on 6.30.2021

I had a very pleasant experience on my trip. Everyone we came in contact with was kind, knowledgeable, and committed to ensure we had a great time. The response times were quick in getting back to inquires made. 

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Travel agent Paul in Peru

Paul's Travel Agency

4.9

 Based on 315 reviews

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Paul's Travel Agency

4.9

 Based on 315 reviews

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Destinations:

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Galapagos / Ecuador
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Peru

Verified Review

Vicky K.
Submitted on 12.2.2021

We had a wonderful trip overall. Galapogos Islands is a magical place. The vacation is an active vacation, people need to be fairly healthy and able to hike difficult terrain. Ecuador can be difficult to move round in due to the high elevation.We would have liked to have had more discussion about the type of vacation we were looking for, what was important to us and to have more options on what to do when we were in Quito. The guide seemed to have a ridged idea of where to take us without discussion, he did not give us the impression that we could deviate from the plan.

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Travel agent Juan in Galapagos Office

Juan's Travel Agency

4.8

 Based on 41 reviews

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Juan's Travel Agency

4.8

 Based on 41 reviews

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Destinations:

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Galapagos / Ecuador

Verified Review

Christina H.
Submitted on 9.9.2021

My husband and I recently had our honeymoon in the Galapagos Islands, and the whole trip was spectacular! We used Zicasso to help set us up with this Galapagos Travel Agent who helped to plan out our itinerary, and the trip truly exceeded our expectations. The communication was great with the team members every step of the way. They listened to our requests and delivered exceptional service. We especially wanted to acknowledge our travel specialist Pilar who communicated with us before and during the trip. She was very patient with our numerous questions and itinerary changes, very informational about details of the trip and covid restrictions, and overall just a great person to communicate with. Also while we were in the Galapagos the guides, Adriana and Julio, were exceptional! They spent a lot of time with us, were very educational and so great to be around. Thank you to all who contributed to make our honeymoon a trip of a lifetime!

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Travel agent Alfonso in Galapagos

Alfonso's Travel Agency

4.9

 Based on 49 reviews

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Alfonso's Travel Agency

4.9

 Based on 49 reviews

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Destinations:

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Galapagos / Ecuador

Verified Review

Erika C.
Submitted on 10.13.2021

I cannot say enough good things about the people and services provided by this travel company   Alfonso and his team put together a spectacular trip for us. Every detail was planned and executed perfectly.  The guides, drivers and Alfonso himself treated us like family and did everything they could to make sure we had a wonderful time.  Special shout outs to our guides for going above and beyond!  Due to the pandemic we had to delay the trip for a year and our travel planner was helpful, responsive and understanding at every step.  I would HIGHLY recommend them!! 

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Latest Galapagos / Ecuador Reviews

Ecuador & Galapagos Island Luxury Trip Review: Quito, Ecuadorian Amazon, Cuenca, 15-Day Solo Tour

BG

Ben G.
Aug 31, 2021
This tour company is a top-notch travel service.  From the initial contact I could tell I wanted them to manage my trip to Ecuador.  The itinerary was developed quickly and accurately, with professionalism and friendliness.  Pilar was outstanding.All the logistics were handled seamlessly such as airport pick-up/drop-off, tours, meals, etc.  I traveled to the Galapagos, the Ecuadorian Amazon, Quito and the Avenue of the Volcanoes to Cuenca.  Fantastic!  Highly recommend that any traveler to Ecuador gives them consideration to build the trip of their choice. 

Ecuador & Galapagos Islands One-Week Vacation Review: Quito, Hiking, Food, Snorkeling, Canoeing, Wildlife

VK

Vicky K.
Dec 02, 2021
We had a wonderful trip overall. Galapogos Islands is a magical place. The vacation is an active vacation, people need to be fairly healthy and able to hike difficult terrain. Ecuador can be difficult to move round in due to the high elevation.We would have liked to have had more discussion about the type of vacation we were looking for, what was important to us and to have more options on what to do when we were in Quito. The guide seemed to have a ridged idea of where to take us without discussion, he did not give us the impression that we could deviate from the plan.

Galapagos & Ecuador Travel Agent Review: Luxury 10-Day Solo Tour, Wildlife, Scenery

DR

Diana R.
Dec 14, 2021
I had a great adventure with fantastic lodging.  The tour guides and drivers were very friendly and experienced as well.With Covid and other the complexity of the trip, we had challenges.  My travel agent, Pilar, was there every step of the way - day or night.  I really appreciate how professional, flexible and friendly she was through out the planning process and then during the trip.  Her experience and guidance was so valuable. If you are going to take a trip to any locations Pilar supports, I highly recommend her.

Peru, Galapagos Island, & Ecuador Travel Review: Multi-Generation Family Trip, Sand Surfing, Nazca Lines, Lava Field

DM

David M.
Jul 17, 2021
The travel company crafted a truly GREAT adventure for our family of seven for both Peru and Ecuador!  We discussed various options that might appeal to ages ranging from two teens (13 and 16), to three adults in the 46-50 range and two 'seniors' (+/- 70); the itinerary met ALL of those interests!  Our travel planner and the travel team in both countries were fabulous ~ not a single 'hiccup' throughout two weeks (even including the ten separate flights during that time).  Each guide was not only knowledgeable about the country and culture, but enjoyable to chat with (as their individual language skills in both Spanish and English were impeccable). QUITE an achievement!

Peru, Galapagos Islands, & Ecuador Travel Review: Amazon, Machu Picchu, Wildlife of the Islands, Luxury Trip

ET

Elizabeth T.
Oct 17, 2021
This was the trip of a lifetime -- Amazon, Machu Pichu and the Galapogos Islands -- all in 2 weeks!  The travel designer with the travel agency did an incredible job customizing this trip for us, and respecting our budget.  It is hard to believe that with so many internal airplane flights that this trip came off flawlessly.  Everything was perfectly planned and executed.  All of the guides in each location were very professional, friendly, and knew the history and important details of each location. We are back home now, and telling everyone about our amazing adventures.  I've also recommended this travel agency to 2 other people who asked who had planned our trip.  Thanks also to Zicasso for helping us find the designer and travel agency. 

Luxury Solo Trip to Ecuador & Galapagos Islands Review: Amazon Cruise, Wildlife, 12-Night Tour

RR

Robert R.
Oct 04, 2021
This travel company was fantastic.  They were able to accommodate my desires for the trip and managed to be flexible with changing requirements.  The providers that they selected were excellent.

Ecuador Tour Review: Galapagos Islands, Rain Forest, Outdoor Adventure, 15-day Vacation

SS

Shonterria S.
May 04, 2021
The travel company was amazing, I contacted a local Ecuadorian company to craft a vacation that had Luxury, Outdoor Activities, Rain Forest and Relaxing. The team delivered and this was one of my favorite vacations thus far. 

Travel Review: Galapagos, Ecuador, Family Trip, Kayaking, Wildlife, and Chocolate Tasting

KS

kristin s.
Apr 23, 2020

Wonderful trip—we left on Feb 29 & back on Mar 9. Obviously, during that time period, the coronavirus escalated dramatically. I took my son, daughter-in-law, & 3 grandchildren as my gift to them. 

This was really last minute as we had talked about Sicily but for some reason, decided not to go there. Had we booked a trip there I would have cancelled as Italy was then in the mid-stages of this awful pandemic. (Initially), 2 years ago when I found Zicasso, I called your company to find out more about it. I remember saying I hate to waste someone’s time if you send me 2 or 3 people. Whoever I talked with said that I should go with the person I felt most comfortable with. With last fall’s trip to Spain, I could have gone with either person.This time I had a much higher comfort level with both of these specialists than with the other company I was connected with. I’m sure she was fine but they stuck with my budget more. Ultimately, I upgraded the hotel, ship, & added 2 nights when we were in Mashpi but they were able to get really good prices and there was no pressure to upgrade. Our specialists answered questions promptly and courteously & had suggestions based on our responses. Both specialists checked in every place we were to make certain things were ok. I had some hesitations about flying into Quito because of its altitude and my asthma, so after having the whole thing planned out for us, I asked if we could do a Plan B & I would fly into Guayaquil & meet the rest of my family in Baltra to go on to the Galápagos Islands. After speaking with my pulmonologist, I decided to stay with the original plan.)

This travel company was happy to make the changes as needed. They had someone meet us & take us through customs. For me, GOOD SERVICE trumps everything. We loved our 4-star hotel in Quito( so glad we upgraded!) and our other accommodation selections. I only wish the ship could include all gratuities as they do in other services. I know I pay more upfront, but it’s just so much easier. I tipped what was recommended. I also like small ( resorts, hotels, etc. ) Our cruise has only 48 passengers but on or trip there were only 13 of us so we did have lots of help with the naturalists. In fact, all 3 places we had excellent food and service.

Forgot to add that our private guide for Quito that the tour company arranged for us, was one of the 3 best I’ve had—the top three were all Equally outstanding. 

I know this answer is long but I thought so much of them that I wanted to mention them & for you to know my background for it to all be on perspective. We ended up splitting my AX Platinum fee. I know small businesses have a large percentage to pay. But this was how much I liked them. I feel a little shallow writing this but when this nightmare is over, I hope we will all get to travel again.

Vacation Review: Peru, Galapagos Island & Ecuador, Luxury Cruise on Amazon River, Quito, Sacred Valley, Cusco, Machu Picchu

LR

Lois R.
Mar 14, 2020
When I initially contacted Zicasso online regarding a South American adventure, a few brief questions were asked and I was referred to  twoTravel Agencies.  One contacted me immediately and asked me a few questions as to what I was looking for and put together some ideas for my review. They didn't exactly speak to me for what I was looking for. Then next day the travel designer of this travel agency emailed and called me. He apologised profusely that there had been some computer issue and he did not receive my request until now.  I thanked him for contacting me but I was already reviewing options from another company. He was very kind.. not the least bit pushy and said that of course it was my choice, but was hoping to ask me a few questions and give me an alternative to think about as this was an important venture and he didn't want me to be disappointed.  I agreed.  And BINGO!!  He got me... exactly with regards to where, level of hotels, private tours, airport pickups... I don't manage itinerary hiccups well and my travel designer did not disappoint.  He was very detailed, he understood the pace I was looking for, and felt out each step of the adventure with me. ( We traveled to Peru and Ecuador for 24 days) If there was something we weren't really interested in, he was quick to offer alternatives. Our travel designer has experienced all of the adventures we wanted to do personally and could give me details and make me feel very comfortable with the choices we made. 

Travel Review: Galapagos Island & Ecuador, Quito City Tour, Snorkeling, Swimming with Marine Life

SL

sue l.
Mar 22, 2020
Excellent city tour of Quito. Knowledgeable guide in the Galápagos Islands. Great snorkeling. Then the coronavirus caused the second half of our trip to be cancelled. Didn’t get to go to the Amazon. Couldn’t even go see the land tortoises on our last day.  At least we got out of Ecuador before they closed the border!
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