Amazing Australia Kangaroo Safari for Families

Zicasso’s travel specialist was great to work with. She anticipated our needs and was quick to respond with information and to answer questions. She set up a great trip for us and we thoroughly enjoyed our visit to Australia. We had a couple of issues with the tours that were set up for us and they were quickly resolved, with great results.

On our visit to Kangaroo Island, the small-group tour subcontractor mishandled our connection on the island; their recovery was to send a personal guide to spend the day with us and also provide us with dinner! It ended up being one of our best tours. Many of our small groups were just my wife and myself, sometimes with one or two others.

We also had a very rainy and windy day the day we were supposed to go out to the Great Barrier Reef. It was a weekend and the travel specialist was on vacation. That said, the on-call person was amazing in rearranging one of our other small-group tours for that day and we were still able to go to the reef two days later.

All in all, I would highly recommend the travel specialist and her company. They were great up front and great during the trip.

I really thought the Zicasso travel partner was fabulous and so thorough and easy to use. I would rate it the best travel app. It had my itinerary down to the minute detail, info on how to contact various people if there were any questions, and was so easy to navigate.  I would rate my trip to Australia my favorite so far. I recently went to Japan through a different travel agent and was able to compare the difference. Our travel team was so much better! 

My husband and I went to Australia to drop off my daughter, who was doing an exchange study in Sydney. We started in Melbourne and had a full-day tour to Phillip Island, with a moonlit animal sanctuary and penguins. I would recommend the penguins. I saw thousands of penguins. What an experience! I did not like the sanctuary part. Tickets were sold out for the koala petting and there were not very many animals to see. I have heard there are other sanctuaries/zoos in other parts of Australia that are much better.  

The Melbourne food tour was fantastic! Our tour guide did a wonderful job of explaining Melbourne's history with the food. We flew to Cairns, to Port Douglas, and had two excursions: a boat ride with snorkeling in the Great Reef Barrier and a Daintree safari.  The full-day cruise with snorkeling was wonderful, with so much food! The Daintree tour was a bit long and could have been condensed into half the time. I probably would not recommend that tour. 

Finally, we went to Sydney to drop off my daughter. We did the bridge walk, which was fantastic. Each person was so well protected and the safety checks were top-notch! 

Our trip went without any problems and our drivers were well-coordinated and on schedule. I would use this company for future trips to Australia. I plan to visit New Zealand and would use them again.

This was our first trip to Australia. Zicasso’s travel agent took time to get to know our family and how we like to travel. She gathered our interests and preferences, and carefully curated an itinerary that showcased Sydney, Melbourne, and Cairns/Port Douglas, all within our budget.

This travel agent was very responsive before and during our trip, and monitored our activities to make sure we were happy. In fact, during our stay, one of our excursions (kayaking in Cairns) was canceled due to weather and she was right on top of it. She was able to book us immediately on another expedition (whale watching) of our choice. We appreciated her responsiveness.

Overall, our entire family was extremely happy with our travel agent's arrangements and had a memorable trip to Australia.

Overall, it was a very pleasant and enjoyable trip. Thanks to the great travel itinerary built by Zicasso’s tour operator, we experienced the best of the best in Australia. We loved the experiences in all three cities, Melbourne, Cairns, Sydney! We really appreciated the detailed arrangements, with impeccable care, experiences, and thoughts.

Zicasso’s travel specialist is marvelous. From our introductory FaceTime chat, I knew he was the right person to plan our Australian adventure. I shared a general timeline and a few preferences—personalized travel, small-group tours, and a focus on scenery, food, and local experiences. I even casually mentioned that, since I pack light, laundry options every 7 to 10 days would be a bonus.

Wow—did the travel specialist deliver.

Private city tours in Sydney, Adelaide, and Melbourne. A Blue Mountains excursion with a local resident. Wine tastings, a foodie walking tour in Melbourne, and fabulous centrally located hotels that made exploring on foot effortless. The Ghan train journey was an unforgettable highlight.

And yes—lodgings with on-site laundry right on cue around day 10 and day 20. Not bad for a “casual” request!

This trip was truly amazing and the travel specialist was an absolute pleasure to work with. Always responsive, thoughtful, and attentive, he made what could have been complex planning feel completely effortless—and perfectly tailored to my travel style.

Rave reviews all around.

Zicasso’s travel company did a phenomenal job with stays, tours, and activities. In particular, we loved our room at our hotel in Tasmania, our villa on Waiheke Island in NZ, and our room at our hotel in Melbourne. Our itinerary was well thought out and exposed us to exactly what we'd hope to see in Australia and New Zealand.