I studied the South Pacific in college and really enjoyed the history of that region, specifically Australia. I really enjoyed my travels in Australia. My stays in Melbourne, Sydney, Gold Coast and Cairns were unforgetable. During my trip I did make a change not to drive from Sydney to the Gold Coast. I made the... Read more
This was our honeymoon trip and it was better than I imagined. Our New Zealand travel agent was a pleasure to work with and accommodated all of our requests. She helped us create a itinerary that was perfectly suited to our personalities/travel style/etc. I would highly recommend using this New Zealand travel... Read more
This Australia and New Zealand travel company and Lisa in particular were outstanding to work with and she developed an unbelievable 7 week trip for us. Every connection, every flight, every excursion, every hotel/B&B reservation went off without a single problem.
We cannot say enough good things about... Read more
Doing a trip-of-a-lifetime at the last minute (especially being very sick and arranging during the holidays) must be the craziest thing we've ever done! Thanks to Zicasso, these Australia and New Zealand travel specialists, and our agent, it was also one of the absolute best things we've ever done! They didn't miss... Read more
Our trip was all that we hoped it would be thanks to the careful planning and attention to detail we received from Karen. I was impressed right from the first contact. Karen asked questions about what activities we enjoyed and customized an itinerary that was tailored to our interest. I have never received such... Read more
The trip was marvelous. But what we really want to comment about is our Kiwi expat travel agent, the founder of our New Zealand and Australia tour operator, and the joy we experienced working with her. Five stars aren't enough to capture our enthusiasm. We have used bespoke high-end travel planners in the past (... Read more
This was a 20 year trip in the making. And boy did it ever live up to its reputation. My travel guide helped me pick the best tours and gave me great suggestions. I knew I couldn't do it all, but she helped me focus on the things that I really needed to do. I got to see a ballet at the Sydney Opera House and... Read more
Sheila did exactly what I wanted- she listened to our interests, picked some excellent options for us, and then worked with me to tailor the 14 day plan to our maximum benefit. She is very knowledgeable about the whole of New Zealand, and I would not hesitate to use their services again.
Karen from the travel company could not have been more helpful. After spending much time talking to us, she personalized our trip to fit our interests and age! She really made us feel like she cared about providing a special time for us. We felt she "had our back" and would help if any problems occurred, which was... Read more
GIven the amount of time we had on this trip, we made the most of it. Some days were long travel days getting from point A to B but we wanted to see as much of the south island as possible. I appreciated our travel agent Karen's suggestion for us to stay in hotel/apts with kitchens to give ourselves the option of... Read more
Zicasso put us in touch with Jillian of this New Zealand travel agency and she was fantastic. With very little to go on (we weren't sure what we wanted to do or how much we would spend, even) she took our parameters and a quick email about things we like to do (that we are in our 50's but active) and put together a... Read more
Jillian at this New Zealand/Australia travel agency was so wonderful! She READ what we were looking for; she was attentive; she was detail-oriented; she found hotels that we never would have found on our own. When we had a minor issue in New Zealand, she was available via phone. We cannot stress what a pleasure it... Read more
Personal, professional and attentive to details, this travel agency orchestrated an amazing adventure! Rather than roll out a canned itinerary of cliches, our travel agent took the time to call us and delve into our interests, past experiences and personalities before concocting a marvelous plan that... Read more
This was a trip of a lifetime. In a matter of hours, a simple inquiry through an internet search, got me in touch with our agent from this travel company. She contacted me immediately and after briefly speaking to me had a preliminary itinerary emailed out. It was an incredible itinerary and set in motion... Read more
The planning on our trip was superb. We were very pleased with our travel agent. Zicasso provided 2 highly qualified companies to work with, and this agent did an outstanding job of listening to our needs and planning the literary. We planned on very short notice - 2 weeks from inception until we left for... Read more
My son and I decided to travel to Australia but had very little time (less than a month) to plan the trip. Undertaking the planning felt daunting. My wife suggested we use a travel agent, which was a service I had never used before. She did a little research and stumbled upon Zicasso, which I had never heard of... Read more
Finding our agent and his team through Zicasso was the best thing ever. My family and I trusted this agency with planning our trip to Australia, and we were not disappointed. In fact, they exceeded our expectations. Our agent and his team created an itinerary for us that included many wonderful sights of the... Read more
In a word, both the trip and and our travel agent were superb.
When our original group trip planned with another travel company fell through early November 2015, we reached out to Zicasso who linked us to this agent and travel company to create a new trip for us to Australia. Within four days from initial... Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.