I studied the South Pacific in college and really enjoyed the history of that region, specifically Australia. I really enjoyed my travels in Australia. My stays in Melbourne, Sydney, Gold Coast and Cairns were unforgetable. During my trip I did make a change not to drive from Sydney to the Gold Coast. I made the... Read more
This Australia and New Zealand travel company and Lisa in particular were outstanding to work with and she developed an unbelievable 7 week trip for us. Every connection, every flight, every excursion, every hotel/B&B reservation went off without a single problem.
We cannot say enough good things about... Read more
Doing a trip-of-a-lifetime at the last minute (especially being very sick and arranging during the holidays) must be the craziest thing we've ever done! Thanks to Zicasso, these Australia and New Zealand travel specialists, and Sylvia, it was also one of the absolute best things we've ever done! They didn't miss a... Read more
The trip was marvelous. But what we really want to comment about is our Kiwi expat travel agent, the founder of our New Zealand and Australia tour operator, and the joy we experienced working with her. Five stars aren't enough to capture our enthusiasm. We have used bespoke high-end travel planners in the past (... Read more
This was a 20 year trip in the making. And boy did it ever live up to its reputation. My travel guide helped me pick the best tours and gave me great suggestions. I knew I couldn't do it all, but she helped me focus on the things that I really needed to do. I got to see a ballet at the Sydney Opera House and... Read more
I used Zicasso to find a travel agent for a trip to Australia and New Zealand after reading about the company in Travel & Leisure magazine. Only two travel agents responded to my request, and one sent a rote itinerary that showed little thought or imagination. The second agency was great! Karen, the agent,... Read more
Sheila did exactly what I wanted- she listened to our interests, picked some excellent options for us, and then worked with me to tailor the 14 day plan to our maximum benefit. She is very knowledgeable about the whole of New Zealand, and I would not hesitate to use their services again.
Karen from the travel company could not have been more helpful. After spending much time talking to us, she personalized our trip to fit our interests and age! She really made us feel like she cared about providing a special time for us. We felt she "had our back" and would help if any problems occurred, which was... Read more
Jillian at this New Zealand/Australia travel agency was so wonderful! She READ what we were looking for; she was attentive; she was detail-oriented; she found hotels that we never would have found on our own. When we had a minor issue in New Zealand, she was available via phone. We cannot stress what a pleasure it... Read more
Personal, professional and attentive to details, this travel agency orchestrated an amazing adventure! Rather than roll out a canned itinerary of cliches, our travel agent took the time to call us and delve into our interests, past experiences and personalities before concocting a marvelous plan that... Read more
This was a trip of a lifetime. In a matter of hours, a simple inquiry through an internet search, got me in touch with our agent from this travel company. She contacted me immediately and after briefly speaking to me had a preliminary itinerary emailed out. It was an incredible itinerary and set in motion... Read more
The planning on our trip was superb. We were very pleased with our travel agent. Zicasso provided 2 highly qualified companies to work with, and this agent did an outstanding job of listening to our needs and planning the literary. We planned on very short notice - 2 weeks from inception until we left for... Read more
My son and I decided to travel to Australia but had very little time (less than a month) to plan the trip. Undertaking the planning felt daunting. My wife suggested we use a travel agent, which was a service I had never used before. She did a little research and stumbled upon Zicasso, which I had never heard of... Read more
Finding our agent and his team through Zicasso was the best thing ever. My family and I trusted this agency with planning our trip to Australia, and we were not disappointed. In fact, they exceeded our expectations. Our agent and his team created an itinerary for us that included many wonderful sights of the... Read more
In a word, both the trip and and our travel agent were superb.
When our original group trip planned with another travel company fell through early November 2015, we reached out to Zicasso who linked us to this agent and travel company to create a new trip for us to Australia. Within four days from initial... Read more
I have never used a travel agency before, but wanted to plan an epic family adventure in Australia and needed some expert assistance. We were so lucky to find this agent. She was able to discern exactly what kind of travel we were looking for, made sure we did everything on our list, and added in some... Read more
There are no words to describe that absolutely perfect, incredible trip that we took in November 2015 to Australia, New Zealand and Fiji. In my honest opinion, this trip was perfect because of all the effort put forth by our travel agent with this company.
To start with this trip was a 40th birthday gift... Read more
Rick was our agent and we feel he did an outstanding, superb, wonderful job. My wife and I have made several trips overseas and were a little concerned about going on a three country trip on our own. But we have to give Rick major props!!! All our transfers, tours and connections went exactly as scheduled.... Read more
We had the holiday of a lifetime in Australia and New Zealand, thanks to our agent at this South Pacific travel company! From the beginning, she was quick to respond and very interested in getting to know Tim and I and what would be important to us during our visit. She spent 50 minutes talking with us before she... Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.