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Machu Picchu Travel Agents & Reviews

Ratings of Zicasso's Service

Zicasso connects you to top travel agencies specializing in Machu Picchu

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Ratings of Zicasso's Service
Travel agent Paul in Peru

Paul's Travel Agency

4.9

 Based on 338 reviews

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Destinations:

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Galapagos / Ecuador
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Peru

Verified Review

Bill K.
Submitted on 7.4.2022

The itinerary was fantastic. With one exception, every activity exceeded expectations and there were so many things we did that were true "bucket list" experiences that it's hard to keep track! I think our travel agency knew the best companies, operators, and vendors to work with. The tour guides were true experts and everything was first class. The one day that didn't work out as well was the first day when our flight was late and we had to rush to the dive shop to get gear fitted, so some of the activities we hoped to do (hiking, kayaking) were canceled or abbreviated, through bad luck more than anything else.Jason was a big help planning travel, making adjustments, and advising on insurance. Thank God I got the trip cancellation insurance because I had to rebook all my flights the day before I left because of cancellations.Some of the activities surprised us with how strenuous they really were. I wasn't sure I was going to make it but with our guide's encouragement I was able to do the big climbs. On one hand, I didn't feel like the strenuous nature of the via Ferrata, Inca Trail trek, and Huayna Picchu climb was fully presented in the itinerary. On the other hand, if it had been I might have been a reluctant and could have missed out on three of the most spectacular experiences on the trip.  

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Travel agent Veronica in Peru

Veronica's Travel Agency

4.8

 Based on 281 reviews

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Destinations:

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Peru

Verified Review

Rajarshi G.
Submitted on 7.12.2022

Our travel company provided excellent service. They were very knowledgable about the locations (Peru, Bolivia) and exceedingly responsive. Janet (from our travel agency) always responded to my emails within a few hours and worked with me to tune the itinerary exactly how we wanted it. She also did two videoconf calls with me to address my queries face to face.During the trip, we created a WhatsApp group where our travel company's folks stayed in constant communication. We did make small adjustments to the trip and they were efficient about handling those too.The hotels they booked were very good, and we totally enjoyed our stay in South America.In short, we loved the service from this travel agency and will recommend them to our friends.

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Travel agent Victoria in Peru

Victoria's Travel Agency

5.0

 Based on 89 reviews

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Destinations:

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Peru

Verified Review

Andrew K.
Submitted on 7.18.2022

This was a friends trip to Peru that was expertly planned by Victoria! We have never had such a effortless vacation abroad before. All that we wanted to do was organized perfectly while also leaving us enough free time to explore on our own. Having a private driver for all activities was so nice, we didn’t have to worry about anything and could focus all on our attention on just enjoying our time in Peru, which is an absolutely amazing country!Victoria and her husband Yohn definitely have a passion for what they do and if we ever head back to Peru, we will certainly be using them again!

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Travel agent Joy in Ecuador

Joy's Travel Agency

5.0

 Based on 4 reviews

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Destinations:

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Galapagos / Ecuador
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Peru

Verified Review

Deb C.
Submitted on 9.4.2022

Joy did a great job in listening to what we were looking for and putting the trip together. She did excellent follow up to ensure all our documentation was completed and that we were ready to go. The groups she booked with were excellent. Food and lodging was first class.  LOVED the travel app! Recommend our travel company and Joy to many on our trip. 

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Travel agent Heather in Peru

Heather's Travel Agency

4.9

 Based on 14 reviews

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Destinations:

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Peru

Verified Review

Beatrix H.
Submitted on 8.18.2019

Overall I was satisfied with the services of this travel team. The availability before and during the trip was excellent. Proposed accommodations and itinerary was good. The local operators were good and flow less organization.

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Travel agent Alicia en Peru

Alicia's Travel Agency

4.9

 Based on 138 reviews

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Destinations:

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Peru

Verified Review

Leigh R.
Submitted on 6.21.2022

Our travel agency put together an absolutely perfect trip. Our guide was interesting, knowledgeable, funny, professional, relaxed and flexible. Every aspect of our journey was fluid and smooth. If we had any questions or concerns, we simply sent Alicia a message and she answered immediately.Although it was all amazing, hiking into Machu Picchu through the Sun Gate can’t be described. It is 100% worth the effort and is something I will never forget.Our lodge near Ollantaytambo also left us speechless. The accommodations, food, staff, and adventures offered by this company are things that must be experienced if you get the chance.  All of it is truly unbelievable. I can’t thank our travel company and our guide enough. It exceeded my expectations. I highly recommend this company.Leigh R. and Family 

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Featured Reviews

Peru & Galapagos Island Vacation Review: Machu Picchu, Wildlife, Ruins, Hiking, Culture & Villages

PK

Pat K.
May 26, 2022
After a two year COVID delay, our trip to the Galapagos Islands and Machu Picchu was truly the trip of a lifetime.  The sights (animals, Inca ruins) and experiences (hiking, tours) were awesome and the transitions from place to place were smooth and stress-free.  Our marvelous guides: in the Galapagos, and in Peru, were amazingly knowledgeable, personable and helpful.

Luxury Peru Vacation Review: Inca Trail to Sun Gate, Amazon, Machu Picchu, Cusco

KM

Kelly M.
Jul 01, 2022
There are not enough thank you's for Victoria and her team at the travel company.  From the time we arrived until we departed Peru everything was handled with amazing care and attention to detail.  Our trip was delayed one year due to the pandemic and Victoria seamlessly transferred all of our bookings from one year to the next.  Time in the Amazon and then moving on to Cusco / Machu Picchu made for many fond memories for our family.  Accommodations were wonderful, the people we interacted with were even better - so welcoming and warm.  Thank you so much!  I would rebook with the travel company in a heartbeat.

Luxury Peru Travel Agent Review: Sacred Valley, Machu Picchu, Cusco, Lima, Amazon Jungle, 10-Day Tour

DS

David S.
Jul 02, 2022
Overall we had an amazing trip to Peru. Our guide was the highlight. Words can only begin to describe how great he was. He led us thru the Sacred Valley, Machu Picchu, and Cusco. His passion for the history and people exceeded our expectations. Would highly recommend him for any Peru related guiding. Our other guide was also great as he led us through the jungle portion of our trip and showed us the beauty of the Amazon. We saw several animals and birds, but no jaguars or snakes. Initially we were told 1 in 4 chance of seeing a jaguar. We were later told by the owner Paul that there is a 1% chance of seeing one. All the hotels were beautiful in their own way. The disappointing portion of the trip was the pre-trip lack of timely communication about final plans and COVID requirements that certainly led to some degree of stress, unexpected baggage changes, and the tour of Lima was lacking. We also had a “gastronomic” tour of Lima which has great food in general, but the tour was just pathetic as all we did was go to a city market and look around then we had lunch where we watched them make ceviche (2 minutes) and make a pisco sour. We fully anticipated going to several venues for tastings and to actually be involved in the making of the ceviche etc.

Peru Trip Review: Machu Picchu, Cusco, Wildlife, Climbing, 10-Day Vacation

LH

Laura H.
Jul 04, 2022
We picked Peru because we had not been to South America before. While we have travelled extensively and lived overseas, I wasn't comfortable moving around Peru without a guide. Vicki (our travel agency's owner) and I had several conversations in the months prior to our arrival and she checked in on us regularly during our trip. We always felt taken care of and it was a special treat to get to meet her on one of our excursions. During the planning process Vicki gave me great recommendations based on our desires and activity levels. She planned in-country flights, shuttles, guided tours as well as the hotels and tickets to all of our events. We got a detailed itinerary with times and explanations of the day's events. The trip was specifically designed for us and it was amazing. I had not heard of Zicasso before and we were so happy with how this trip turned out. It was really wonderful!

Peru Travel Agent Review: Cusco, Ollantaytambo, Machu Picchu, Inca Trail, Zip-Lining, Rainbow Mountain, 10-Night Family Vacation

DB

David B.
May 02, 2022
Victoria and the team she did put together is just awesome!Communication was always easy and transparent from day one. It started with the quoting step. Victoria was demonstrating real listening skills, trying to really understand our family, what we liked and what we wanted this trip to be. She demonstrated a lot of patience and flexibility, making adjustments to the itinerary along the exchanges we had to stick as close as possible to what would be the perfect experience for us. (opposite to the other travel company that did quote us. They just wanted us to do what they wanted us to do, demonstrating frustration when we were asking to adjust some of the proposal and even being aggressive before finally telling us that he didn't want to work with us...bad experience).She went out of the traditional itineraries by proposing some unique activities (like Zip Lining) to offer fun to our teenagers. It was awesome by the way!!During the trip, Victoria was always available through What's App to give us updates and assist us, being pro-active to anticipate any issues that would come. Best example was how she handled the strikes in Cusco. We arrived in Cusco on April 16th and right in the bus on the way to the hotel, our guide explained that strikes might be taking place in the region in the following couple of days that might prevent us to freely move around and get to Machu Picchu. As an anticipation Victoria decided to change our hotel reservations and move us to Ollantaytambo (where the train station to Machu Picchu is) one day sooner to ensure that we would not get stuck in Cusco.Our visit to Machu Picchu was planned for Tuesday April 19th but because of strikes, all trains were canceled, leading to the cancellation of our tour of Machu Picchu. Victoria and our guide decided to make the most of that day by organizing other activities (Visit of a very remote village to meet with local villagers, offer color paper and pencils to the kids, visit of other archeological sites), she also managed to get new tickets for the train the following day and get all reservations changed!.As a result, our trip got even better than planned with extra cultural exchanges and we finally got to visit Machu Picchu with the same outstanding experience that was originally planned.Our guide and our driver were just great people, we shared great moments and conversations with them, we had local breakfasts in small villages with them and they told us so much about the local culture they are part of. More than guides they made us feel like friends showing us around hungry for making us discover their country and its wonderful people!As a summary, probably the best trip ever especially due to the great work and commitment of this Peru tour company!

Luxury Peru Family Trip Review: Machu Picchu, Inca Trail, Sun Gate, Hiking, 10-Day Vacation

LR

Leigh R.
Jun 21, 2022

Our travel agency put together an absolutely perfect trip. Our guide was interesting, knowledgeable, funny, professional, relaxed and flexible. Every aspect of our journey was fluid and smooth. If we had any questions or concerns, we simply sent Alicia a message and she answered immediately.Although it was all amazing, hiking into Machu Picchu through the Sun Gate can’t be described. It is 100% worth the effort and is something I will never forget.Our lodge near Ollantaytambo also left us speechless. The accommodations, food, staff, and adventures offered by this company are things that must be experienced if you get the chance.  

All of it is truly unbelievable. I can’t thank our travel company and our guide enough. It exceeded my expectations. I highly recommend this company.Leigh R. and Family 

Peru & Ecuador Trip Review: Galapagos Islands, Machu Picchu, Sacred Valley, Culture, History, 2-Week Tour

JD

Julia D.
May 03, 2022
Veronica amazed us by creating and seeing us off on a beautifully organized trip to the Galapagos and Machu Picchu in less than two weeks! We were very happy with our experiences and guides throughout. Veronica and her team made us feel well cared for at every step - before and during the trip.

Peru, Galapagos Island & Ecuador Vacation Review: Archaeological Sites, Machu Picchu Tour

AA

anne a.
May 26, 2022
This company did an outstanding job in developing our trip to the Galapagos and Machu Picchu.   Everything was very well planned and didn't have to worry about a thing.  The hotels selected were wonderful and the tour companies they selected were professional, on time, and humorous.  Before picking us up at the hotel, the guide/driver for the day,  stopped by the airport and picked up our boarding passes and luggage tags for our flight from Cusco to Lima.   What a nice surprise.  Can't say enough about this company.Our first stop was in Quito for one overnight and then back to the airport to catch our flight to the Galapagos.  They suggested staying near the airport and selected a chain hotel.  It was convenient, especially since we had to be at the airport at 6am the next day.  Other passengers on our cruise had a 45 minute drive to another chain hotel.   So they all had an earlier morning then we did.  I was thankful for the recommendation to stay near the airport!    

Ecuador, Galapagos Islands & Peru Mother/Daughter Trip Review: Quito, Machu Picchu, Cruise, Hiking, 2-Week Tour

KM

Karen M.
Jun 08, 2022
After a 3 year delay due to my daughter's shattered ankle, and our travel agency getting the Galapagos cruise to move the trip forward to May 2020 we were finally able to go on our long awaited journey. I had to make a decision in April 2020 to pay the balance in full so as not to lose my deposit. In doing so I put my FULL TRUST in Alfonso and our travel company. Interesting footnote (pun intended) I managed to fracture my fibula on March 27th,2022 with a May 3rd, 2022 departure date.  With a lot of travel scheduled to get to both destinations my daughter and I had a fantastic time in both destinations. The cruise was handled very well and we were able to participate fully in all of their activities. As we progressed to Peru guides and drivers were very timely and our accommodations were very nice. I enjoyed all of our tours as did my daughter. Alfonso himself came to meet with us in Quito which I thought was a lovely gesture. We were able with our guide's help to navigate all the way up to Machu Picchu Peak. I was the slow mover with my ankle but our guide made sure we got both up and down.  These were two trips of a lifetime and without any hesitation I would use this travel agency and Alfonso again. To have to part with so much money with the beginnings of a pandemic surrounding me I put my faith and trust fully in him and was paid back tenfold with the experience and the service received.   

Peru, Galapagos Island, Ecuador Vacation Review: Quito, Amazon, Cusco, Lima, Machu Picchu, Inca Trail Hike

FC

Frederique C.
Apr 24, 2022
Extremely well organized trip. The travel agent was a pleasure to work with, very reactive and professional. He gave us great advise while organizing the trip.All the guides were amazing, in Quito, in the Galapagos islands, in the Amazon, in Cusco/ Machu Picchu and our guide in Lima.The hotel selection was perfect.
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