Machu Picchu Travel Agents & Reviews

Our Zicasso travel agent was wonderful! From the first interaction we had with her, we felt heard, seen, and understood. She responded to our wants and offered guidance when we wavered. We would have never considered a mountain-bike ride and absolutely loved getting muddy. Each guide, in Lima and the Andes, was personable and knowledgeable. We felt well taken care of from start to finish!

Overall, our trip was great. However, the communication we received from our Zicasso agent after we completed our booking was less than desirable. When the final payment was due, he gave us two days to get to the bank for the money order. A heads-up that the final payment was going to be due on this day would have been great so we could have changed our work schedule to accommodate getting to the bank before it closed.

When I asked him for a packing list, I received an email back from him stating they normally do not send that out until 10 days prior to your departure date. I need more time than that to order in what I would need for the trip.

Also, it would be helpful to know our domestic flight times and information prior to getting to the airport on the day of the flights. We received an itinerary, but nothing about flights your company made for us.

The guides and drivers he set up for us were fabulous.

Our Zicasso travel agent was a pleasure to work with. She maintained a positive and helpful attitude as we went through several iterations of our trip and complications trying to coordinate with extended family. Those plans fell through, but she helped us book a fabulous trip. She went the extra mile to help us coordinate a few portions of our extended trip that we chose to book on our own.

Our trip to the Galapagos, Quito, and the Mindo Cloud Forest in Ecuador was absolutely wonderful. We enjoyed every moment.

Our experiences on this trip were 100% enjoyable and our travel agency was superb.

Overall, I was satisfied with the services of this travel team. The availability before and during the trip was excellent. The proposed accommodations and itinerary were good. The local operators were efficient and ensured seamless organization.