Paul's Travel Agency
Based on 368 reviews
Zicasso’s travel company was fantastic. Every aspect of the trip progressed without any troubles. One of the most important benefits was that our travel agent was available via WhatsApp for any questions or concerns we had. He even met us in Cusco just to see how things were going. What a great guy! He was quick to respond to messages from the time we began planning eight months prior to our trip to the last day of the tour.
Because of his attention to detail, we saw all the things we wanted to and some we didn't know we would want to see. He had asked our likes/dislikes and planned a tour that worked for us. Every tour guide/transfer was punctual, knowledgeable, and friendly. We'd definitely use our travel agency again and recommend them to anyone who wants a trouble-free vacation in Latin America.
Our guide with whom we spent the most time (in and around the Sacred Valley and Machu Picchu) did an excellent job of arranging travel details. He seemed to enjoy hosting our visit, which was especially good, as on this part of our tour there were only three of us. He shared information we expected, but was also open to questions about his personal thoughts and experiences as a Peruvian. He was very attentive to our needs, even when we didn't know we had them (like adjustments to the altitude). You will be fortunate if you have him as a guide.
On our bike tour of the Sacred Valley, our guide was a lot of fun and very patient with our frequent stops to take photos, adjust the bikes, etc ...
If you get a chance, take a cooking class in Cusco. It was not just a “follow-this-recipe” experience. The chef was very knowledgeable in every aspect of the food prep process and even helped us to choose the best chocolate and coffee in the market, which was not part of the class.
Our driver did well managing our larger bus tour from Cusco to Puno. Affable and joking, he made the trip comfortable and informative.
The food tour in Lima was among the highlights. Four fantastically unique restaurants, each delicious, with bubbly and engaging staff.
Victoria's Travel Agency
Based on 105 reviews
Recently, we took a mother-daughter trip to Peru through Zicasso and had a wonderful experience. From the beginning, our travel agent was very responsive and easy to communicate with. She communicated via email, phone calls, and text, and took all our concerns into consideration when planning a fabulous trip for us. She provided us with all the pertinent information needed to make sure we were prepared and made the whole process very easy.
We spent most of our time in Cusco, Peru, and our tour guide there was very knowledgeable and friendly, and looked after our comfort throughout the tours.
The travel team took care of all tickets and transportation, and everything flowed seamlessly. We did not have to wait anywhere as all the tickets for the various activities were ready for us, and the transportation was always on time.
The accommodations were always in a central location and very comfortable, with breakfast included.
Our driver was also great. He was very skilled in driving through the narrow and winding roads, and we were able to see beautiful scenery as we visited the different locations.
Additionally, our travel agent frequently checked in to make sure all was going smoothly and even helped us make some last-minute changes to the itinerary, which was incredibly helpful.
We saw many of the iconic archaeological parks and sites, and had a chance to learn a lot about Peruvian history and culture.
On the last day, we were able to take a cooking class and visit a local market, which was a wonderful, unique experience.
Overall, we had a very enjoyable and memorable trip. Our travel team made sure we were well taken care of and their love for Peru came through in our experience. We would definitely recommend this tour group to anyone planning a visit to Peru!
Joy's Travel Agency
Based on 11 reviews
I am extremely pleased with our Zicasso travel partner. The complexity of the trip was made so much easier by our travel agent. We stayed in five different locations, were picked up and transported to our next destination seven times, and each occurred with Swiss-like precision.
Our overnight hotels were clean, spacious, and appropriately located. The app was helpful regarding where we were, where to eat, and what to do. The resort and cruise our tour operator recommended met every expectation, providing luxury and adventure.
Leading up to our adventure, our travel agent was enthusiastic and helpful in advising us what to expect, pack, and experience.
I totally recommend her agency and the on-site support agency she used.
Veronica's Travel Agency
Based on 291 reviews
Our experiences on this trip were 100% enjoyable and our travel agency was superb.
Heather's Travel Agency
Based on 14 reviews
Overall, I was satisfied with the services of this travel team. The availability before and during the trip was excellent. The proposed accommodations and itinerary were good. The local operators were efficient and ensured seamless organization.