Machu Picchu Travel Agents & Reviews

Victoria and her team went beyond our expectations. This was absolutely a trip of a lifetime with my son and myself. There was no detail over a look and no question when an answered in a timely manner we had a packed agenda for our eight day trip and everything went so smooth. We were met at each airport by staff. Hotel accommodations were fabulous. Our guide from Machu Picchu the sacred valley was one of the most educated passionate people that we ever met. Our tour of the market in Cusco and cooking class was a wonderful way to end the trip. Several days in the so smooth. 

I was in contact with Jason at this travel company over 6 months ago regarding a trip to South America. He asked me questions, what countries, any specific things I wanted to experience, so I told him. Peru-Machu Picchu seeing the Amazon Forests. Argentina-Buenos Aires, go see the gaucho's and experience a barbecue and see Iguazu Falls. It's an unbelievable site to see, especially for an extra fee we went on a helicopter ride over them, what a view. The next day we saw the falls again but on the Brazilian side, a completely different view and we could go on the walking paths close enough you think you can touch it. The closer you get the water you can be soaked, nice on a hot day.We stayed at a boutique hotel. What was unplanned, was being able to see Argentina's football team play in the World Cup. Naturally I had to get a Messi jersey, with large screens in several parks and of course the bars; there were thousands watching. When they won, everyone was so excited; I got fist bumps and high 5's, I felt a part of it.Finally, it was off to Brazil and Rio, a beautiful city with the long beaches and outdoor vendors, everyone having fun. #1 on my bucket list seeing the statue of Jesus. We stayed at a hotel in Copacabana, a big wow factor, I'd rate it a 10!Bottom line Jason scored the winning goal; everything on my list and more. So happy I found them, memories for a lifetime. 

First and foremost, Joy at the travel company was amazingly professional, knowledgable, thorough, and prompt.  Her communication was outstanding, and she supported our trip every step of the way: from implementation and while in-country. Unfortunately, my family and I experienced health-related issues while on our trip, which resulted in mandatory quarantine.  Joy was with us every step of the way, coordinating with both our hotel owner to ensure that we had an ongoing safe place to stay, and with local health care providers to ensure that our needs were met and departure requirements satisfied.  She had daily contact with us for the length of our stay, at times checking in multiple times per day.  During one of the more stressful experiences that we've experienced as a family, she was a constant source of support and reassurance.  Her support even continued after we arrived stateside, to assist in document compilation for our travel insurance claim. We will not hesitate to recommend or use the company for future travels.  Joy genuinely cares about her clients, and will go above and beyond to exceed expectations on the one hand, and provide ongoing support and care on the other.We will always be grateful to her.  Oh, and the trip WOULD HAVE BEEN PHENOMENAL!  Her selections in terms of accommodations were beyond top notch. 

Our travel company provided excellent service. They were very knowledgable about the locations (Peru, Bolivia) and exceedingly responsive. Janet (from our travel agency) always responded to my emails within a few hours and worked with me to tune the itinerary exactly how we wanted it. She also did two videoconf calls with me to address my queries face to face.During the trip, we created a WhatsApp group where our travel company's folks stayed in constant communication. We did make small adjustments to the trip and they were efficient about handling those too.The hotels they booked were very good, and we totally enjoyed our stay in South America.In short, we loved the service from this travel agency and will recommend them to our friends.

Our travel agency put together an absolutely perfect trip. Our guide was interesting, knowledgeable, funny, professional, relaxed and flexible. Every aspect of our journey was fluid and smooth. If we had any questions or concerns, we simply sent Alicia a message and she answered immediately.Although it was all amazing, hiking into Machu Picchu through the Sun Gate can’t be described. It is 100% worth the effort and is something I will never forget.Our lodge near Ollantaytambo also left us speechless. The accommodations, food, staff, and adventures offered by this company are things that must be experienced if you get the chance.  All of it is truly unbelievable. I can’t thank our travel company and our guide enough. It exceeded my expectations. I highly recommend this company.Leigh R. and Family 

Overall I was satisfied with the services of this travel team. The availability before and during the trip was excellent. Proposed accommodations and itinerary was good. The local operators were good and flow less organization.