Nature & Wildlife Travel Agents & Reviews

When my parents decided they wanted our entire family - 18 people total ranging in age from 7 to 80 - to go to Costa Rica as a belated celebration for their 50th wedding anniversary, I knew we would need help to make it happen. I reached out to a few different travel companies for quotes and to get more information, and we ultimately chose this one to help plan this trip of a lifetime.From the beginning, Pierre and the team at the travel agency offered great insight and advice, they asked lots of questions to make sure they met our needs, and with such a large group, there were many different things to take into consideration. They were also very good with working within our general budget, which ended up being approximately $1500 USD per person for the main part of the trip (10 days in La Fortuna, Monteverde and Manuel Antonio). We also added on a Tortuguero extension for 14 of us.Throughout the planning process, Pierre and the team were great at updating the itinerary and keeping us informed. We ended up adding on a few tours just a few weeks before the start of the trip, and they quickly worked to include those. (It is challenging to get 18 people together for a discussion, lol, so it took us a while to confirm some of the optional tours.)From day one, everything was very efficient and smooth. We had comfortable private transportation between destinations, and for all of our tours we had private transfers and guides, except for the Tortuguero extension. Pierre chose great hotels for us in terms of amenities, ambience, etc. though in hindsight, with 18 people, accommodations that are walking distance to town, restuarants, etc, would have made things easier.We also happened to celebrate three birthdays on this trip, including my husband's 50th. Pierre and his team surprised us by arranging a beautiful cake, balloons, and sparkling wine on his birthday!! That was incredibly thoughtful. Then they helped us arrange a cake at our resort in Tortuguero for my sister.Definitely a very memorable family trip with so many great moments! We saw so much wildlife and had many exciting experiences. Thank you! 

The trip was very well organized by the travel agency and provided us with a variety of experiences in Australia. It gave us a real overview of the eastern part of the country both from rural and urban perspectives.  One of the trips had to be rescheduled and the travel agent made it happen without any issues.

My husband and I had a fabulous honeymoon. The travel agency provided us with every piece of information we needed throughout our trip. We felt extremely taken care of on every leg of our trip and we had no hiccups. We were able to really enjoy our time together and not worry about any details.

Neil from the travel agency was amazing to work with!!  He really listened to what we wanted in our first trip to South Africa and most importantly he listened to the BUDGET we wanted.  He really KNOWS South Africa as he is South African and has owned and run a safari lodge.  He has put together an excellent team so while you're in country you have outstanding support throughout in case there are any issues.  With Neil, we planned an extraordinary birthday trip that included 5 nights in Cape Town, 3 nights in the Winelands, and 7 nights in 2 different safari lodges.  He handled EVERYTHING from all our transfers, our wonderful accommodations, wine tours with specialized wine guides, and our safari lodges. 

I would rate this travel agency ten stars if I could; they were that good. Pedro worked with me to plan a short 8 day trip to see Machu Picchu and other sites in Peru. He was responsive and quick to give good, honest advice. And the itinerary he planned for us kept us entertained and immersed in the local culture. All of the guides and drivers were spot on! They were prompt, polite, knowledgeable, and very patient. Our guide in Lima was our airport contact, and he was so sweet. Another guide spent the most time with us, showing us around Cusco and other nearby communities. The best part was spending time with the Moray community, but our guide showed us so much more about the culture - taking us to markets, Manos de la Communidad, restaurant Dora Clarinda, and literally every important site in Cusco. Thank you - we enjoyed every minute. Our Machu Picchu guide was so professional and informative. Another guide took us from Ollantaytambo back to Cusco, and then to the airport hotel on our last day. His energy and enthusiasm was catching! Kudos to all of our drivers too. All wonderful to meet, and excellent drivers. 

The travel agency (Rachel) gets a 5-star rating without qualification. Rachel was easy to communicate with and to work with. She was always very responsive. She listened carefully to what I was looking for in this first-time visit to Costa Rica (mainly a focus on experiencing the biodiversity of the country) and planned an itinerary for me and my daughter that matched exactly what I wanted. Our itinerary included visits to Tortuguero, Monteverde, the Osa Peninsula, and a coffee plantation outside San Jose. The tours and lodging she arranged were all outstanding. The sequence of the various places we visited and the pace of each day were perfect. Our guides were excellent. In-country transportation transfers occurred without a hitch. I highly recommend using this travel comapny when planning your trip to Costa Rica.   

The trip was great. We got to see everything we wanted to see, including the big five and the migration of large herds of wildebeests and zebras.The travel company was extremely helpful. The pre-trip prep was very thorough, but the true test came when I lost my cellphone in Mara towards the end of the trip, and then our return flight was unexpectedly cancelled. So I was stranded in Nairobi with my 12-year-old, having almost no means of communication with the rest of the world, and the rebooked flight was not until 5 days later. The travel agency worked with local providers and put together a 3-day side trip for us to go to Lake Nakuru to see rhinos, rebooked our local transportation, and made sure that a local agent would be at the airport to help us when we departed --- and they made all the arrangements within a day. They helped make a really stressful situation a lot easier to deal with.   

This trip resulted in the most extraordinary two weeks of my life! Everything, and I mean everything, was absolutely perfect. I had a vision of what I wanted this trip to be and worked with Sherilyn at the travel company to bring the vision to life. She provided sound advice and created an itinerary that was spot on! Throughout the year of planning, Sherilyn was extremely responsive to any questions or concerns that I had. I was provided a very detailed trip itinerary, along with everything I needed to know about traveling to Africa.  No stone went unturned and we were very prepared as a result of all of the information provided.The trip itinerary covered both Southern Africa and East Africa over the course of two weeks. We pulled out all the stops and included as many activities as time would allow.  From a helicopter ride over Victoria Falls to a rhino walking safari in Zambia to a hot air balloon ride over the Maasai Mara in Kenya—none of the activities disappointed!Every one of the guides we had was excellent.  The service we received at the airports (both inbound and outbound) was exceptional. All of the accommodations (hotels and camps) were amazing and we would definitely stay at any of them again.This was definitely a trip of a lifetime and I don’t believe it will ever be outdone! Thank you Zicasso for connecting me with this travel company!