Nature & Wildlife Travel Agents & Reviews

From the beginning to the end, this travel agency delivered an outstanding service on our trip to Australia and New Zealand. My husband and I usually plan our trip by ourselves, but boy, it sure made a big difference with Dick, from the agency, helping us. Having a local travel agent made all the difference in the world.  We couldn't have done possibly any better than what his service has provided.  We had an awesome 28 day trip, 10 days in New Zealand and 18 days in Australia.  Dick is very knowledgeable of all aspects of the travel in Australia and New Zealand.  He personally knows the locations/hotels/restaurants/vendors very well.  We had an initial conversation on Zoom to discuss our interest and the budget and to get to know each other better.  Dick made us feel at ease from the beginning and then proposed a plan according to our wishes in a few days.  We visited many places and did a lot of activities that we thoroughly enjoyed.  I also liked his suggestion that we'd have some free days along with many planned days.  It was a good idea for us since we are senior and could use some down time or just sit at a cafe, watching people.  My husband liked the app the agency has provided that has all the information of our trip; date, time, hotels, flight schedules, activities, and something about where we visit.  It keeps reminding you so there won't be any misunderstanding.  Each day, we referred to the app so we know what we will be doing that day and where we should be.  This trip was on my bucket list for 50 years and we finally made it and we thank Dick for making this trip such a memorable one!

My husband and I went on a wonderful trip to New Zealand - North and South Island - that was actually planned for 2021 but could not go until this year. I like to work with an agent and Lindsay from our travel agency was extremely responsive offering helpful options and suggestions. Even though the time we spent on the North Island was right after the torrential rains, we modified the itinerary to spend 4 days in the Taupo area and 2 days in Rotorua. We hiked in the Tongariro National Park and part of the Great Lake Pathway, sailed to view the Maori Rock Carvings and visited Orakei Korako geothermal pools and Huka Falls in the Lake Taupo area. In Rotorua, we relaxed in the mineral pools of the spa and enjoyed the indigenous Maori experience at Te Puia. The next 12 days were spent on the South Island where we had sunny and warm weather! One of our favorite places was Abel Tasman Park where we went Kayaking and hiked on the beautiful Coast Trek. We continued our adventures on a memorable heli-hiking experience on the Tasman Glacier in the Mt. Cook region, followed by visiting the unique blue penguins and Royal Albatrosses on the Otago Peninsula and a hike and cruise on the famous Milford Sound in Fjordland National Park. We ended our journey with 3 days in Lake Wanaka area where we kayaked, hiked, and went to some of the region's famous wineries. 

Our honeymoon trip to Tanzania and Zanzibar was nothing short of the best trip of my entire life. Everything about this trip was spectacular and our travel company was very helpful throughout the process. We were helped by Andre. Not only was he very helpful and enthusiastic, but he also was very responsive, especially for two people who were very stressed in the middle of wedding planning. He never waited for more than 24 hours to respond, which is fairly quick. I did not have to call him at all throughout our whole trip because it was very well planned and all the information necessary was provided prior to us going. Since I have been back, I have not stopped talking about using Zicasso to plan trips and I also have not stopped talking about going on a safari. Overall, if you have the money to spend and are off from work in early February....GO TO THE SERENGETI! It's a once in a lifetime experience. Our private driver was absolutely amazing! So experienced and he took care of us very well.Zanzibar was amazing! We stayed at a resort (probably the best resort on the island). We were in paradise! Food was great in Tanzania and Zanzibar!Again, best trip of our lives!

I was in contact with Jason at this travel company over 6 months ago regarding a trip to South America. He asked me questions, what countries, any specific things I wanted to experience, so I told him. Peru-Machu Picchu seeing the Amazon Forests. Argentina-Buenos Aires, go see the gaucho's and experience a barbecue and see Iguazu Falls. It's an unbelievable site to see, especially for an extra fee we went on a helicopter ride over them, what a view. The next day we saw the falls again but on the Brazilian side, a completely different view and we could go on the walking paths close enough you think you can touch it. The closer you get the water you can be soaked, nice on a hot day.We stayed at a boutique hotel. What was unplanned, was being able to see Argentina's football team play in the World Cup. Naturally I had to get a Messi jersey, with large screens in several parks and of course the bars; there were thousands watching. When they won, everyone was so excited; I got fist bumps and high 5's, I felt a part of it.Finally, it was off to Brazil and Rio, a beautiful city with the long beaches and outdoor vendors, everyone having fun. #1 on my bucket list seeing the statue of Jesus. We stayed at a hotel in Copacabana, a big wow factor, I'd rate it a 10!Bottom line Jason scored the winning goal; everything on my list and more. So happy I found them, memories for a lifetime. 

This travel company -- especially Catalina -- was absolutely incredible! Catalina has to be one of the friendliest, most knowledgeable and so, so patient people I have ever worked with. Our trip arrangements were very difficult and complicated. Catalina put together the perfect trip for us, but very last minute we had to cancel due to the Covid situation in Costa Rica. Catalina was able to have the entire trip postponed for this February. About one week before  we were to leave, one of our party came down with Covid. Two of us were able to leave on time, two weren't. Again, Catalina came to the rescue -- making sure all the new arrangements went smoothly. We had the vacation of a lifetime! We were treated like royalty! Our drivers were very safe, fun and knowledgeable, the tour guides were exceptional, the hotels Catalina picked out for us were wonderful! From start to finish, the travel company bent over backwards to make sure our trip was perfect. And it was. Thank you Catalina and crew for your very hard work, dedication, knowledge and patience.

Neil with our travel agency was amazing! He is so passionate about sharing the wonder, adventure, and beauty of South Africa with his clients and is also very mindful of budget and what you are personally looking for on your trip. We booked our honeymoon with Neil and it was without a doubt the best trip we have ever taken. Every suggestion from the amount of time in each destination, to the accommodations, to the activities was perfect! We would not have changed one thing about our trip. I put my full faith in Neil and was not disappointed at all! 

Our family had a fabulous time in Australia - Melbourne, Kangaroo Island, Port Douglas & Sydney. We spent time doing what was most important to us - seeing and learning about Australian wildlife, their habitat, flora, the rainforest and reefs. We had several excellent tours led by knowledgeable and engaging guides.  We also spent several days in both Melbourne and Sydney to get to know those cities as well. The Aussies we met were friendly and happy to talk with us.  Rick at the travel agency was quite knowledgeable about the area, listened to what we wanted and made suggestions. Based on our conversations and emails, he scheduled many interesting, high-quality activities and booked great accommodations - all in excellent locations with the right amount of space for the family. We stayed in 4 locations in the 2 1/2 weeks we were there and all transportation was set up for us making travel a breeze. A couple of weeks before our departure, Rick met with us for a couple of hours via Webex and went through every detail of the trip so we would be prepared and could ask questions.I highly recommend this travel company.  

If you are considering an outfitter to plan a trip to Africa, I cannot express strongly enough how much you should consider this travel agency!  I just returned from a 2-week “trip of a lifetime” safari that was originally scheduled to start one-week before the global lockdown.  My travel planner had created the most incredible trip to Tanzania to see the Serengeti and then to Rwanda to see the mountain gorillas. I was not sure how they would be able to handle the lock-down given the unknowns of travel for an unknown period of time.  The long-term nature of this travel company's relationships with their vendors coupled with the professionalism and integrity of their company resulted in the trip being rescheduled (a few times) without really any increase in costs and at the same exceptional accommodations and itinerary. The camps I stayed at were exquisite (5 star) and gave me such a personal feel of different ways to experience the Serengeti.  The personal guides in both Tanzania and Rwanda were beyond my expectations in their knowledge, passion, and dedication to supporting an exceptional client experience. Additionally, this travel company demonstrated at every step of the trip their personal commitment to ensure I felt safe and secure (given Covid concerns/requirements and unfamiliarity with the countries), and supported 24/7 with every question, no matter how small or large.   I hope to return to Africa again… and I would ONLY use this travel company.  Please consider them… and just give them a call.  From the very first contact, I knew this was the company with whom I wanted to build my trip of a lifetime adventure.