Our Nature & Wildlife Travel Specialists

We have so many wonderful things to say about our trip and how Zicasso’s travel company did so well with our itinerary, all of our logistics, our tours, and handling questions during the trip. Everyone we spoke with at the travel company was wonderful.

Our experience working with Zicasso’s travel specialist and this travel company was excellent. The travel specialist was highly responsive and professional, and easily understood what we wanted, designing an itinerary that we thoroughly enjoyed.

It was a great trip! We loved the accommodations and activities. Zicasso’s travel specialist did a great job with the itinerary.

Our trip to Australia was incredible! Zicasso's tour operator put together a very thoughtful, well-paced itinerary. Our transportation always met us on time and with a good attitude. We enjoyed the diversity of experiences curated for our stay.
They took our bucket-list items and created an itinerary that allowed us to see almost every one! We were grateful to have a tour of the Historic Rocks in Sydney, a boat cruise harbor tour, watch "Carmen" at the Sydney Opera House, take a sunset camelback ride in the desert to see Ayers Rock, snorkel the Great Barrier Reef, and get a private tour of a wildlife habitat (this was so special because we got to interact with some of the animals and learn from their keepers directly).
The only occasion on which I wish we'd had more time to spend was at Kuranda Village! There was so much to do and see, but we had an Army Duck tour and Aboriginal experience booked, which I really enjoyed because we got to ride through the jungle and enjoy performances from the Pamagirri community. Taking the Skyrail up and the train down was also a sight to see.
We enjoyed the intimate nature of tours, allowing us to ask questions about history, architecture, and daily life, and engage with our tour guides in a meaningful way. Highly prefer this style of private/small tours to the bigger bus tours. Our accommodations were impressive--from the luxurious hotel on George Street in Sydney to the desert resort in Uluru to the lodge on Captain Cook Highway in Port Douglas! We got to experience a range of climates. There was never a dull moment.
Even though the itinerary seemed jam-packed, we had just the right amount of time to rest and reset between activities and travel. Having such a detailed and professionally done itinerary gave us real peace of mind. The coordination of hospitality was also impeccable. Our hotels always communicated seamlessly with our pre-arranged transportation and tours. The trip was fun and totally stress-free! We were constantly delighted and charmed by this country and its people.

The trip was incredible, with a very responsive Zicasso agent and staff. The activities were all amazing. We saw everything we wanted and more. Through the detailed itinerary, we managed to get a real sense of the local people, their customs, and the things they love to do and eat.

Zicasso’s travel specialist designed the perfect trip. We had three generations of travelers and she was able to take all our needs into account. All the hotels recommended were excellent and the tours were great. The travel specialist took time with us via Zoom for planning and was available for messaging before and during our trip. She and the team were terrific.

Zicasso’s travel company provided an excellent experience for our trip. Prior to the trip, they provided descriptions of what to bring and how to deal with every step of the trip, e.g., normal ranges for tips, packing lists for clothes, currency use, etc. The descriptions were very clear about how to meet our transportation and guides. Every step of our trip occurred on time, as scheduled. The guides they selected were experienced, with excellent English communication abilities.
Our guide in Monteverde was clearly the dean of the guide community. Other guides would ask him questions when we encountered them. He used his experience with bird sounds and other animal hints to allow us to watch two quetzals building a nest, taking turns with one quetzal on lookout while the other dug out a hole in a tree. We learned that it was very unusual to even see one quetzal at all, let alone two for an extended period. Our guide in the Arenal volcano area was also extremely knowledgeable about the plants and animals. We enjoyed getting to know them, as well as the driver who took us from Monteverde to Tamarindo.
The selection of guided tours and related events gave us a varied look at the many different things that Costa Rica has to offer in the northern part of the country. Working with the travel company on our itinerary gave us what we were looking for. It also allowed us to fly in and out of Liberia airport, which minimized our travel on the ground. During the course of our visit, we were in touch with a representative of the travel company on numerous occasions. He provided restaurant recommendations when we wanted to venture outside of the hotel. They were excellent. He also assisted in our determining proper tipping for particular legs of the trip.
The roads of Costa Rica can be challenging, especially at night, but our guides and drivers were very safe and skilled in dealing with the roads. The travel company used some of its people, but also engaged some who were independent. Their choices were very good and always on time. It was clear they are a well-run operation that knows how to support the traveler at every step of the vacation. Thank you for offering this travel company to us. It was our first experience with Zicasso. We were quite pleased and will definitely think of you for future trips.

Everything was top-notch, from great first contact with Zicasso’s travel specialist to finalization of itineraries, to wonderful recommendations for itineraries to hotel suggestions and, finally, the specific outfits for our daily excursions. We can’t say enough good things about the travel company and we would highly recommend them for clients wishing to travel to Australia.