Choose my travel specialist! This would be the best advice I could give anyone willing to travel to this wonderful European country. I cannot begin to express how amazing Filomena and Jorge were on this trip! My wife and I just completed our postponed honeymoon, due to covid-19, and the trip was certainly worth the wait. From the very beginning, Filomena was on top of EVERYTHING! She worked with me through multiple revisions of the trip and came up with a perfect itinerary for us as we did not know much about what to see in Portugal to start. She re-arranged our trip once we gave our flight details so that we would not be too exhausted on either day (arriving or departing), was able to upgrade us to 5-star hotels for no additional cost, even pre-loaded a GPS for us with all of our scheduled destinations along with others to break up our drive. All of which were organized in sequential order for each day! It was just another personal touch that we didn't expect but made the trip that much easier! Her and Jorge met us at the airport and took care of everything we needed to get us our rental car and made sure we had everything squared away before we started our journey. Our trip itinerary was updated every day with finalized times and locations for our tours. We were looking for a no-stress vacation so we could just simply relax and this is exactly what we got. It is not an exaggeration when I say this was the most well-planned vacation we could ever imagine.Show More
We had a wonderful trip overall. Galapogos Islands is a magical place. The vacation is an active vacation, people need to be fairly healthy and able to hike difficult terrain. Ecuador can be difficult to move round in due to the high elevation.We would have liked to have had more discussion about the type of vacation we were looking for, what was important to us and to have more options on what to do when we were in Quito. The guide seemed to have a ridged idea of where to take us without discussion, he did not give us the impression that we could deviate from the plan.Show More
Our family enjoyed our trip to Japan immensely! The trip planner did a wonderful job of getting our trip together and after a couple of times of tweaking the schedule, it was so much fun and enjoyable. We had a few days of rain, expected during late fall, and a minor earthquake in Tokyo, which is common...so much to experience in all different ways!! We travelled through Tokyo, Hakone, Kyoto and Hiroshima in about 2 weeks. Upon arrival, our guide directed us to purchase our Suica card at the airport, to avoid the fee if purchased elsewhere. Tokyo, the first days, we explored on our own. Hakone, Akiko, was a knowledgeable and entertaining guide! Though it was foggy and rainy, we had a nice time in Hakone! Kyoto, with our guide was a lot of fun. We spent 4 days there and covered a lot of areas. Shigaraki, was an experience to see so many pottery and raccoon pottery! Uji, very scenic and pretty along the Hozu River cruise and fall colors with temples. Tea ceremony was educational and an experience!! Kiyomizu Temple area, my favorite!! Hiroshima, on our own & the hotel was great!! Stayed at the hotel at the station - very convenient next to the station and loads of food and restaurants. Really appreciated The planner putting the tour together, hotels and trains, along with the wonderful guides we had!Thank you!! Doo mo arigato!! Thank you, Zicasso!!Show More
Our travel planner and his team helped my wife and I plan our 14 day honeymoon to Thailand, during which we spent time in Bangkok, Chiang Mai, and Koh Lanta. From our first introductory call with our travel planner we felt very comfortable trusting him to plan a trip for us to an area of the world we were totally unfamiliar with. We were slow to commit to plans initially, but our travel planner was very patient and continued to work with us through all of our planning questions and trip iteration requests in order to get us exactly what we wanted. Our travel planner worked within our budget and considered all our desires such as where we were willing to spend more on a hotel versus where we were okay with more budget friendly accommodations. Overall, working with him during the planning process helped put our minds at ease and really focus on the excitement of our upcoming trip.Although our pre-trip experience with this travel agency was great, where they really shined was once we got off the plane in Thailand. From the minute we got through security in Thailand we were taken care of by our travel planner's team (drivers, tour guides, office staff, etc.). Our full itinerary was organized by them on the Trip Plans app and we got daily morning messages from our travel planner's associate, with necessary documents such as flight information, tickets for tours, etc. From a logistical standpoint everything was flawless and my wife and I barely needed to think about anything, we could just take in the sights and enjoy the experience.In addition to the flawless planning and execution of the trip, several steps our travel agency took made our trip truly amazing.We were paired with the two incredibly tour guides during our time in Thailand, both of whom we will both never forget. During our time in Bangkok we spent nearly two full days touring with a guide and wouldn't have changed a thing. From the first minute we met her she had a huge smile and helped ease us into our trip. She was a wealth of knowledge, answered all of our questions with ease and was always looking to help to find a great photo opportunity. In Chiang Mai we were paired with another guide. Once again, everything with this guide was perfect. He couldn't have been more friendly and did lots of small things during our tours to give us a unique genuine local experience. After only a short time with each of these guides, they truly felt like great friends.We were set up with experiences, not just tours, that were intimate and felt genuine. We did lots of the typical tourist things in Thailand (street markets, elephant sanctuary, cooking classes, etc.), but there was an obvious effort made by our travel agency to make these experiences as genuine and customized as possible. Without our travel expert's planning we surely wouldn't have taken a bamboo raft trip through the mountains of Chiang Mai during our trip to the elephant sanctuary. We likely would have ended up at a more commercial cooking class instead of the amazing experience we had at a local family's house learning to cook in Chiang Mai. Every activity we participated in through our travel agency clearly was developed with lots of thought and effort to create a great opportunity to experience Thailand in an authentic way.During the trip planning process, due to our delayed decision making, the room type we wanted at the resort in Koh Lanta was no longer available, but we shrugged it off and moved forward with our trip. However, our travel planner knew we really desired a certain room type. Upon arriving at the resort in Koh Lanta we learned that he had called ahead and worked his magic to get us a room upgrade, not just to the room type we were hoping for, but even better. We were at a loss for words and the effort our travel planner took to make this happen, truly made our honeymoon unforgetable.I would recommend our travel agency for anyone who plans to visit Thailand, but particularly for those that aren't seasoned international travelers. They made everything so easy that we were never stressed or overwhelmed being on the other side of the world. Our trip was enhanced so greatly by having them on board, particularly with their local presence, and we couldn't imagine having went on this trip without their support.Show More
Our trip was amazing! Sonia was wonderful. She incorporated all our wants and needs. All the tour companies she used was great. We saw and experienced so many wonderful things. There was one tour company that was late and I sent her a message on What's app and she responded right away and letting us know they were late and when the new time was. Great trip all around.Show More
Thank you for planning this vacation for us. You did a fabulous job. Travelling with kids requires a lot of mindfulness, but you had it all covered! Every one of your drivers and tour agents were on time, very presentable, professional, courteous and friendly. Each hotel was centrally located to the main attractions. This was my first time booking with Zicasso and I'm absolutely going to do it again. I had zero stress on this vacation as you handled it all. We dealt with the travel designer in Barcelona and every time I reached out to her on my trip, she was quick to respond. While booking the trip she listened to what I wanted and worked around it make sure we got it done. Thank you.Show More
Our travel specialist did a great job in working with us during a difficult time of traveling! COVID-19 certainly provided a lot of roadblocks and extra hassles, but they were able to help us go on a wonderful vacation in Sri Lanka and the Maldives. They did a good job of checking in with us and arranging our COVID-19 tests. The driver and the activities they picked were very good, fit our needs, and there was a great mix of different things in our itinerary that we liked. We also loved our accommodation options. Overall we had a great vacation!Some things that could use improvement: Attention to detail- there were some things that were overlooked. For example, their travel contract clearly said we were responsible to get our own country tourist visas. We used another service to help us with this and when there were delays, our travel specialist seemed upset. When we reached out to them, they said that was a mistake and they were doing our visas and the hold-up was on us because we had used another agency to help us with the visas. Very frustrating communication. We had given them our passport and other information months before the trip. I am a US service member and was deployed and did not have access to email at that time- I usually am on top of details like my passport expiring, but this was an unusual circumstance. We then found out two weeks before our trip was set to leave that my passport expired 5.5 months after our trip and we almost were not able to take the vacation- we then had to rush to get a passport. This is why we pay a travel agent to have an eye for detail and the way in which our travel specialist responded to this issue was less than ideal. During the vacation, we had no scheduled lunches. Every day we had breakfast at the hotel, and dinner was planned at a hotel, but during the day we would sometimes wait a very long time before we were able to have our driver find a place for us to eat. Definitely something that should be considered for the next trip.Show More
We highly recommend this travel agency.We wanted to go to SE Asia for a month-long trip but didn't know where to start; it seemed so overwhelming. Then, thru Zicasso, we found this company. Soon after engaging with them, they gave us a good idea of where we should go and what we should based on our desires and constraints. Together, we designed a trip that was fantastic. We just returned from spending a month visiting five countries, and we loved our entire trip. And when we needed help or had questions along the way, they were readily available to support us.we are recommending them to all of our friends, and we will certainly use them again if we travel to that part of the world.Show More
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South Africa Luxury Honeymoon Review: Sabi Sand, Table Top Mountain, Botanical Gardens, Cape Point Nature Reserve, 11-Day Tour
We had an amazing and very memorable honeymoon! It is honestly hard to put into words just how fantastic the whole experience was. We have been telling all our friends and family that it truly was a once-in-a-lifetime type experience. My husband and I can not say enough great things about Natalie. She made planning our honeymoon such a pleasure and we credit her with the amazing time we had. All of her suggestions, tips, and planning made this experience great for us. She stayed on top of everything, was quick to respond to our questions, and follow up was greatly appreciated. We had a couple of schedule changes due to flight changes and weather and she took care of everything, we have nothing to worry about because she was on top of it all.
When we started planning our honeymoon, we looked at several travel companies but they all seemed to have basic itineraries; however, Zicasso and our travel agent, Natalie, got to know us and our interests and created a specialized itinerary that was perfect for us!
Honeymoon Trip to Greece Review: Athens, Milos, Santorini, Parthenon, Acropolis, Wine Tour, Boat Cruise, 10-Day Tour
My husband and I got very lucky and were married right before COVID hit. However, we weren't able to go on our honeymoon. We waited almost two years before we could enjoy some newlyweds time and since we couldn't go anywhere, we decided to splurge and use our savings for Greece. My husband and I don't travel often, which makes it very hard for us to look for where, when, and how, so we decided we should find an expert who can help us have a memorable trip.
We found Zicasso by searching on google and after reading some great reviews for this company we decided to contact them and really it was hands down the best decision. They set us up with an expert who can create an itinerary for us in our budget and preferences. We were matched with Thodoris. He was basically on top of everything from the beginning. He checked with us where in Greece we would like to go and also suggested a few things too which we appreciated. We trusted him from the beginning as he seemed very genuine and experienced. We finalized our trip and visited Athens, Milos, and of course Santorini.
My husband and I work a lot, and that's why we did not have the time to book each little thing for this trip. However, doing it through this company made it super easy for us. Our flights, hotels, transportation, tours, and tour guides all were included in our package and that was so much appreciated as it is not always easy to find a ride in Greece. We even got to meet with our travel advisor the day we got there and we were welcomed with a gift bag, coffee, and lunch.
Thodoris made sure we got the best views as we specifically asked for that for our trip and was always on top of everything. Very communicative even though we are 10 hours behind Greece's time zone. Such a great trip advisor and human being. Would totally recommend Zicasso and will use them for our future travels. And if you get Thodoris, I promise you your trip will become even better. Thank you, Thodoris, our special tour guides, and other members of the Zicasso Team.
Travel Review: Zicasso Air Desk, Roundtrip Greece Flights
Greece Travel Agent Review: 10-Day Honeymoon Trip, Athens, Mykonos, Santorini
Greece Review: Luxury 7-Day Honeymoon Tour, Food, Cheese, Wine
Travel Review: Zicasso Air Desk, Roundtrip Italy Flights
Travel Review: Luxury Costa Rica Honeymoon, La Fortuna, Arenal, Coffee & Chocolate Tour, Wildlife
Greece Travel Review: Luxury Honeymoon, Acropolis Tour, Heraklion, Crete Island, Oia, Art, Local Cuisine & Sunsets
My (now) wife and I initially considered trying to map out our honeymoon trip across Greece on our own, but ultimately decided to give Zicasso and the travel agency a chance – and this was the best decision we ever made!
We submitted some initial information on the website, not knowing really much of anything other than that we wanted a once-in-a-lifetime experience, and promptly were set up with two experienced travel agencies from Greece. Within days, both of the agencies contacted us –the system is set up this way so that you can talk to both and choose which one you like the best. We went with a cordial gentleman of this travel agency who was good at speaking English and very open to meeting our specific requests. He’s a very experienced travel expert in Greece and has been coming up with travel plans for decades. Based on the initial information we submitted, he drew up an initial general outline itinerary for us. He then gave us a call, and we spent time making adjustments so that it could fit our wants. Our travel specialist is very flexible – and you never have to feel like you’re locked in. We went back and forth several times, changing our minds every so often, adjusting things here and there (activities, accommodations, you name it) before we came to a finalized itinerary that we were happy about.
It seems like the departments in Zicasso are interconnected, so we were also set up with people who were able to set us up with the appropriate flights at the timeframes of our request. We asked him questions related to tipping culture and the use of cash vs. credit card in Greece, and he answered all of those questions for us. He also informed us about necessary documents needed before traveling to Greece and also had us fill out various forms and submit them beforehand so that we wouldn’t have to be scrambling before our activities in Greece.
The biggest thing, however, is when you land in Greece. That’s when the travel agencies really shine, and that’s when everything becomes worth it. At every landing point there was a driver waiting for us, ready to connect us to the next location, and who was knowledgeable about the area. Representatives met us at every location (we went to various islands, and there appeared to be different local expert travel specialists per island – but overseeing everything was our travel specialist), filling us in on important information such as suggestions on what to do and where to go and at what time – and they told us about the local area, in case we wanted to do things on our own. We are just regular people, but everything was set up so that we felt like royalty. Everything was truly catered to make our trip as seamless as possible. After all of the busy wedding planning, it was so nice to just go and relax and have everything taken care of. It’s still surreal thinking about it.
When we arrived at our first hotel, we received a folder that had all of the information for our trip and the various tickets we would need for our time in Greece. Our travel specialist checked in on us throughout our time in Greece and was always available to answer any questions. When a yacht activity got canceled due to poor weather, he somehow immediately knew about it and within hours had it rescheduled for a different day that was available in our itinerary (which he already knew). He set us up with the required COVID testing before we returned to our home country, giving us options to go offsite or (because it was available at our location) have the doctor actually come to our hotel (though more costly, we opted to have the doctor meet us at the hotel and it’s worth it to avoid the stress/wait times). I don’t know how he did it, but he also somehow got us upgraded accommodations, better than what we had originally requested, making our stays even more awesome.
We had a wonderful time. It was more than just a honeymoon vacation – it was also a very cool learning experience where we learned so much about the country’s history from the various tour guides.
South African Honeymoon Vacation Review: Luxury Africa Safari, Kruger National Park, Franschhoek, Big 5 Game Drive
South Africa Travel Review: Luxury African Safari Honeymoon, Sabi Sand Game Reserve, Knysna
South Africa has been at the top of my bucket list since I can remember. So it only seemed fitting to plan a honeymoon destination to South Africa. I thoroughly did my research before picking a travel agency to make sure we went with the best in the business. To say everything from start to finish was exceptional with the travel company is an understatement! From the beginning of the process, our travel designer ensured every detail of the trip was planned to the utmost satisfaction. She jumped through every hoop and made sure it was the trip of our dreams and planned every little detail to do so. She stayed communicative through the whole process, even when we had questions during our trip. Our South Africa honeymoon was by far THE BEST TRIP we have ever been on.
We cannot thank the travel team enough! We have honeymoon memories that will stay with us for a lifetime. If you’re looking for an Africa Travel Agency, look no further - this travel company is the best! We will be back and with this company again!