Fantastic! Our Costa Rica travel company took care of everything. The owner and his wife met us at the airport with a care package of coffee and chocolate. It was such a nice welcome. Our drivers to and from the resort were great. The transportation was comfortable and we had plenty of time to stop along the way for pictures, food, rest stops. Plus, the drivers provided great knowledge of the country so we learned a lot. On our way to the resort, our driver Alex even stopped so we could see a group of red macaws. On our return drive, our driver, Tony, made sure we had the opportunity to try some Costa Rican food and drink, agua dulce, guanábana de leche, and tortillas de queso, all delicious.We wanted a beach vacation for our honeymoon and they delivered. The resort in Manuel Antonio was amazing and right on the beach--we could hear the ocean every night as we fell asleep. For our daily adventures, the zipline/canopy tour and horseback riding they arranged for us were amazing. A small group for the zipline/canopy tour was fun and provided plenty of adventure, and a private horseback ride to a waterfall was beautiful and a real opportunity to experience Costa Rican nature.When we return to Costa Rica, we will definitely use this travel company again.Show More
Our trip planner did an absolutely exceptional job planning and managing our recent trip to Portugal. We planned the trip about 2 weeks before we left and she was able to pull it all together perfectly. Everything and every detail exceeded our already high expectations. We flew into Lisbon where she met us at the airport and drove us to the train to continue our travel to Porto. She had given great advice to get all the traveling done at once. We spent 3 days in Porto which included a day trip on a private wine tasting tour in the Duoro Valley. She was available 100% of the time to help give advice, answer questions etc. The hotels in both Porto and Lisbon were wonderful. She planned several events including an incredible food walking tour in Porto, a full day trip driving from Porto to Lisbon with several wonderful stops, a cooking class in Lisbon, and another wine tasting day trip to the Alentejo region and trip to Evora. Our trip was just perfect and I give our planner and this travel company top rating.On the last morning of our trip she and her partner picked us up at our hotel and drove us to the airport. I thought this was a really special touch and showed how much she cared to hear about our travels personally. I have planned a number of trips through Zicasso and can easily say that this trip planner and Company are by far one of the best travel agencies I have worked with. They didn't miss a thing and planned a wonderful trip for us.Show More
Our travel specialist did a great job in working with us during a difficult time of traveling! COVID-19 certainly provided a lot of roadblocks and extra hassles, but they were able to help us go on a wonderful vacation in Sri Lanka and the Maldives. They did a good job of checking in with us and arranging our COVID-19 tests. The driver and the activities they picked were very good, fit our needs, and there was a great mix of different things in our itinerary that we liked. We also loved our accommodation options. Overall we had a great vacation!Some things that could use improvement: Attention to detail- there were some things that were overlooked. For example, their travel contract clearly said we were responsible to get our own country tourist visas. We used another service to help us with this and when there were delays, our travel specialist seemed upset. When we reached out to them, they said that was a mistake and they were doing our visas and the hold-up was on us because we had used another agency to help us with the visas. Very frustrating communication. We had given them our passport and other information months before the trip. I am a US service member and was deployed and did not have access to email at that time- I usually am on top of details like my passport expiring, but this was an unusual circumstance. We then found out two weeks before our trip was set to leave that my passport expired 5.5 months after our trip and we almost were not able to take the vacation- we then had to rush to get a passport. This is why we pay a travel agent to have an eye for detail and the way in which our travel specialist responded to this issue was less than ideal. During the vacation, we had no scheduled lunches. Every day we had breakfast at the hotel, and dinner was planned at a hotel, but during the day we would sometimes wait a very long time before we were able to have our driver find a place for us to eat. Definitely something that should be considered for the next trip.Show More
This was a trip of a lifetime. We worked well together, came up with an awesome itinerary for 6 weeks to New Zealand and Australia. You name it we were going to do it. This truly was an itinerary with planes, trains & automobiles. Let's not forget to include boats, helicopter, camel and kayak. We had such a variety of things planned including wine tasting in both NZ and Australia. I can't say enough good things about our travel company!!! In the planning stages they even spoke to us about where and when to go as far as seasons and which way to go whether it be Australia first or NZ. As it turned out, the recommendation to go to New Zealand first was perfect. We were saved the experience of Australia for only a few weeks and maybe being stuck there! No stone was left unturned, even when the fires occurred in Australia. Our impact was going to be minimal.We left the US on March 9th for NZ arriving on the 11th. No problems with Covid-19, we continued on with our itinerary. Sailing in the harbor in Auckland, wine tasting on a beautiful little island outside of Auckland. On to Queenstown which is delightful and Milford Sound for an overnight on a ship. Absolutely beautiful. Glad we did this vs a day trip or boat ride. We flew back to Queenstown, which I'd recommend because you have a great overview of the mountains. Breathtaking!! Picked up a rental car and drove to Franz Josef to climb the glacier. We're an older couple, but this was an incredible, first-time experience! My husband still marvels! We took a train to Christchurch which is still suffering the after effects of the 2011 earthquake. Again a train up the Pacific Coast which is beautiful to Nelson. Kayaking, hiking and a catamaran in the Tasman Sea. What scenery!! Up to Rotorua for more fun. Well this is where the wheels starting coming off of our fun. Things got cancelled because of Covid-19 and the ever changing environment of new shut downs and what the government was asking of people and vacationers. Starting on the 15th of March our travel agent was continually in contact with us about Covid-19 and how our itinerary was going to be impacted. She made alternative suggestions, we made the decision to extend in NZ. As our trip went along, things kept changing.... NZ decided to shut down on March 25 midnight. Our new flight home was March 29, then March 27. She worked with us so closely and was so helpful she actually got us a flight home on March 25. While we were having fun and enjoying ourselves, this company was working for us behind the scenes. You can't ask for more than that!! By the way, we came home and quarantined. To date, we're healthy.Show More
We (group of 6) really enjoyed the tour in Slovenia, Croatia and Montenegro. We stayed in Lake Bled, Rovinj, Plitvice National Park, Split and Dubrovnik and all the places visited were wonderful. The services provided by this travel team were excellent; the vehicles were in excellent conditions, the drivers/tour guides were very good and they were always ready to adjust the times if needed. All hotels and accommodations were great and we can say that all worked as planned.Show More
From the first inquiry with our travel designer at this travel company, she took the time to find out what was important to us on the trip, how we liked to travel and what we hoped to see and do. She offered a custom itinerary, which included some items we may not have considered without her guidance. She talked with us several times by phone and helped to ease our pandemic-related concerns (i.e. what’s open, what will be limited etc.).Due to COVID-19, it took two years for our trip to finally take place and when it did, the designer’s attention to detail was evident. Every transfer, guide, and activity took place without a hitch. She helped us navigate in-transit COVID-19 testing as required by the locations we visited. COVID-19 testing was a small interruption on the days we had to test, but we knew going in it would be worth it to be able to travel again.The guides were all wonderful and we would specifically mention:Our guide for pintxos tour and our guide for French Basque and La Rioja with a local tour agency in San Sebastian – both were outstandingOur guide with a local agency in Porto – excellent recommendations on local restaurants; helped us call the medical center when a COVID test didn’t come back for one member of our group; enthusiastic and genuine; having WiFi in the vehicle was especially helpful in checking COVID resultsOur guide with a Lisbon food tour – we’d adopt her if we could (see next question about her tour being a highlight of the trip)Our guide in Lisbon was amazing for the history buffs in our group The hotels the designer recommended were all in good locations for walking to the local sites and were exactly what we asked for in terms of having some character (boutique vs. chain).We would highly recommend the travel designer to others and hope we can use her services again in the future.Show More
When I initially contacted Zicasso online regarding a South American adventure, a few brief questions were asked and I was referred to twoTravel Agencies. One contacted me immediately and asked me a few questions as to what I was looking for and put together some ideas for my review. They didn't exactly speak to me for what I was looking for. Then next day the travel designer of this travel agency emailed and called me. He apologised profusely that there had been some computer issue and he did not receive my request until now. I thanked him for contacting me but I was already reviewing options from another company. He was very kind.. not the least bit pushy and said that of course it was my choice, but was hoping to ask me a few questions and give me an alternative to think about as this was an important venture and he didn't want me to be disappointed. I agreed. And BINGO!! He got me... exactly with regards to where, level of hotels, private tours, airport pickups... I don't manage itinerary hiccups well and my travel designer did not disappoint. He was very detailed, he understood the pace I was looking for, and felt out each step of the adventure with me. ( We traveled to Peru and Ecuador for 24 days) If there was something we weren't really interested in, he was quick to offer alternatives. Our travel designer has experienced all of the adventures we wanted to do personally and could give me details and make me feel very comfortable with the choices we made.Show More
They were amazing! They thought of everything--and it was truly a perfect trip to Japan. The trip planner worked very, very well honoring my thoughts pre-trip and translating those notions into a magical, once-in-a-lifetime journey.Show More
Show more agents
South Africa Luxury Honeymoon Review: Sabi Sand, Table Top Mountain, Botanical Gardens, Cape Point Nature Reserve, 11-Day Tour
We had an amazing and very memorable honeymoon! It is honestly hard to put into words just how fantastic the whole experience was. We have been telling all our friends and family that it truly was a once-in-a-lifetime type experience. My husband and I can not say enough great things about Natalie. She made planning our honeymoon such a pleasure and we credit her with the amazing time we had. All of her suggestions, tips, and planning made this experience great for us. She stayed on top of everything, was quick to respond to our questions, and follow up was greatly appreciated. We had a couple of schedule changes due to flight changes and weather and she took care of everything, we have nothing to worry about because she was on top of it all.
When we started planning our honeymoon, we looked at several travel companies but they all seemed to have basic itineraries; however, Zicasso and our travel agent, Natalie, got to know us and our interests and created a specialized itinerary that was perfect for us!
Honeymoon Trip to Greece Review: Athens, Milos, Santorini, Parthenon, Acropolis, Wine Tour, Boat Cruise, 10-Day Tour
My husband and I got very lucky and were married right before COVID hit. However, we weren't able to go on our honeymoon. We waited almost two years before we could enjoy some newlyweds time and since we couldn't go anywhere, we decided to splurge and use our savings for Greece. My husband and I don't travel often, which makes it very hard for us to look for where, when, and how, so we decided we should find an expert who can help us have a memorable trip.
We found Zicasso by searching on google and after reading some great reviews for this company we decided to contact them and really it was hands down the best decision. They set us up with an expert who can create an itinerary for us in our budget and preferences. We were matched with Thodoris. He was basically on top of everything from the beginning. He checked with us where in Greece we would like to go and also suggested a few things too which we appreciated. We trusted him from the beginning as he seemed very genuine and experienced. We finalized our trip and visited Athens, Milos, and of course Santorini.
My husband and I work a lot, and that's why we did not have the time to book each little thing for this trip. However, doing it through this company made it super easy for us. Our flights, hotels, transportation, tours, and tour guides all were included in our package and that was so much appreciated as it is not always easy to find a ride in Greece. We even got to meet with our travel advisor the day we got there and we were welcomed with a gift bag, coffee, and lunch.
Thodoris made sure we got the best views as we specifically asked for that for our trip and was always on top of everything. Very communicative even though we are 10 hours behind Greece's time zone. Such a great trip advisor and human being. Would totally recommend Zicasso and will use them for our future travels. And if you get Thodoris, I promise you your trip will become even better. Thank you, Thodoris, our special tour guides, and other members of the Zicasso Team.
Greece Travel Agent Review: 10-Day Honeymoon Trip, Athens, Mykonos, Santorini
Travel Review: Zicasso Air Desk, Roundtrip Greece Flights
Greece Review: Luxury 7-Day Honeymoon Tour, Food, Cheese, Wine
South African Honeymoon Vacation Review: Luxury Africa Safari, Kruger National Park, Franschhoek, Big 5 Game Drive
Travel Review: Luxury Costa Rica Honeymoon, La Fortuna, Arenal, Coffee & Chocolate Tour, Wildlife
Greece Travel Review: Luxury Honeymoon, Acropolis Tour, Heraklion, Crete Island, Oia, Art, Local Cuisine & Sunsets
My (now) wife and I initially considered trying to map out our honeymoon trip across Greece on our own, but ultimately decided to give Zicasso and the travel agency a chance – and this was the best decision we ever made!
We submitted some initial information on the website, not knowing really much of anything other than that we wanted a once-in-a-lifetime experience, and promptly were set up with two experienced travel agencies from Greece. Within days, both of the agencies contacted us –the system is set up this way so that you can talk to both and choose which one you like the best. We went with a cordial gentleman of this travel agency who was good at speaking English and very open to meeting our specific requests. He’s a very experienced travel expert in Greece and has been coming up with travel plans for decades. Based on the initial information we submitted, he drew up an initial general outline itinerary for us. He then gave us a call, and we spent time making adjustments so that it could fit our wants. Our travel specialist is very flexible – and you never have to feel like you’re locked in. We went back and forth several times, changing our minds every so often, adjusting things here and there (activities, accommodations, you name it) before we came to a finalized itinerary that we were happy about.
It seems like the departments in Zicasso are interconnected, so we were also set up with people who were able to set us up with the appropriate flights at the timeframes of our request. We asked him questions related to tipping culture and the use of cash vs. credit card in Greece, and he answered all of those questions for us. He also informed us about necessary documents needed before traveling to Greece and also had us fill out various forms and submit them beforehand so that we wouldn’t have to be scrambling before our activities in Greece.
The biggest thing, however, is when you land in Greece. That’s when the travel agencies really shine, and that’s when everything becomes worth it. At every landing point there was a driver waiting for us, ready to connect us to the next location, and who was knowledgeable about the area. Representatives met us at every location (we went to various islands, and there appeared to be different local expert travel specialists per island – but overseeing everything was our travel specialist), filling us in on important information such as suggestions on what to do and where to go and at what time – and they told us about the local area, in case we wanted to do things on our own. We are just regular people, but everything was set up so that we felt like royalty. Everything was truly catered to make our trip as seamless as possible. After all of the busy wedding planning, it was so nice to just go and relax and have everything taken care of. It’s still surreal thinking about it.
When we arrived at our first hotel, we received a folder that had all of the information for our trip and the various tickets we would need for our time in Greece. Our travel specialist checked in on us throughout our time in Greece and was always available to answer any questions. When a yacht activity got canceled due to poor weather, he somehow immediately knew about it and within hours had it rescheduled for a different day that was available in our itinerary (which he already knew). He set us up with the required COVID testing before we returned to our home country, giving us options to go offsite or (because it was available at our location) have the doctor actually come to our hotel (though more costly, we opted to have the doctor meet us at the hotel and it’s worth it to avoid the stress/wait times). I don’t know how he did it, but he also somehow got us upgraded accommodations, better than what we had originally requested, making our stays even more awesome.
We had a wonderful time. It was more than just a honeymoon vacation – it was also a very cool learning experience where we learned so much about the country’s history from the various tour guides.
Travel Review: Zicasso Air Desk, Roundtrip Italy Flights
South Africa Travel Review: Luxury African Safari Honeymoon, Sabi Sand Game Reserve, Knysna
South Africa has been at the top of my bucket list since I can remember. So it only seemed fitting to plan a honeymoon destination to South Africa. I thoroughly did my research before picking a travel agency to make sure we went with the best in the business. To say everything from start to finish was exceptional with the travel company is an understatement! From the beginning of the process, our travel designer ensured every detail of the trip was planned to the utmost satisfaction. She jumped through every hoop and made sure it was the trip of our dreams and planned every little detail to do so. She stayed communicative through the whole process, even when we had questions during our trip. Our South Africa honeymoon was by far THE BEST TRIP we have ever been on.
We cannot thank the travel team enough! We have honeymoon memories that will stay with us for a lifetime. If you’re looking for an Africa Travel Agency, look no further - this travel company is the best! We will be back and with this company again!