African Safari - Gorilla Trekking, Baby Mountain Gorilla with Mother

Gorilla Trekking Safaris Travel Agents & Reviews

Ratings of Zicasso's Service

Zicasso connects you to top travel agencies specializing in gorilla trekking safaris

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Ratings of Zicasso's Service
Travel agent Kent in Africa

Kent's Travel Agency

5.0

 Based on 37 reviews

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See Kent's profile

Destinations:

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Africa
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Botswana
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Ethiopia
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Kenya
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Namibia
4  More

Verified Review

Christine D.
Submitted on 10.21.2021

Sara was the best, she listened to exactly what I wanted and that is the way she planned it.Every place was exactly the perfect place I wanted to stayI did a lot on my trip from Gorilla trekking in Ugunda to southern TanzaniaEverything was perfectly planned and everyone at the lodges in Tanzania made sure I had the best experienceIt was a childhood dream of mine to visit Africa and she made it come true, and it was more amazing then I ever could of imagined!!! I can't wait to call them and set up my next trip!

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Travel agent Kristy in Kenya office

Kirsty's Travel Agency

4.9

 Based on 14 reviews

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See Kirsty's profile

Destinations:

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Africa
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Egypt
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Israel
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Jordan
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Kenya
2  More

Verified Review

Jim D.
Submitted on 3.6.2022

Our 3+ week trip to Jordan, Egypt and Kenya was absolutely fabulous. All of the arrangements went off without a hitch, the drivers and guides and airport representatives were all fantastic. The hotels and Nile river cruise ship that our travel designer picked were wonderful. So, if the trip had gone off this well when we first had it scheduled then the travel company deserved 5 stars. But, it turns out we had to postpone the trip from October 2021 to February 2022 and the designer was there to make that happen seamlessly. And then there were the issues with Covid and each country's requirement to get tested. Again, our travel designer was there helping us to understand what was needed and to have arrangements made so that getting tested happened with minimal disruption to our trip but also timely given different country requirements. Finally, throughout the initial booking, and then rebooking, and then as the trip approached the designer was always available and provided timely responses to all of our inquiries. So, my wife and I recommend the travel company whole-heartedly without any reservations at all. 

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Travel agent Dan in South Africa

Dan's Travel Agency

5.0

 Based on 104 reviews

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Destinations:

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Africa
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Botswana
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Kenya
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Rwanda
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South Africa
3  More

Verified Review

John P.
Submitted on 1.8.2022

This was a complicated trip to plan which we spent a year planning. The travel company planned the middle three weeks of a five week trip. We planned one week on either end, coordinating all the way on both ends for a smooth transition into the travel company middle portion at the beginning and out of the company portion at the beginning of our last week. All of the transitions were executed flawlessly, on both ends.Once we gained a greater appreciation how critical these interfaces were, we expressed over and over to ourselves how fortunate our choice of this travel company to help us plan this adventure for our family had been.Two weeks before our departure, developments with the Omicron variant over Thanksgiving weekend caused us concern, not over the virus but with travel bans various countries were imposing on visitors to certain Southern Africa countries. The travel company gave us non-hurried counsel and advice, leading us to make a strategic decision to substitute Jordan for South Africa in a move that enabled us to complete our entire journey without a single border-crossing problem. At a time when the trip details should already have been finalized, the company helped to make this last-minute change at a financial cost to them and expenditure of uncompensated time and effort.Even after the travel company portion of the trip was over,  one person in our group of 12 tested positive, precluding that person and myself from moving to the next country. I contacted the travel company as well as other resources for advice and assistance. The company’s advice has been the most helpful.Even on routine planning for the trip, the principals of the company helped us plan a trip for our families that several expressed to us was flawless and far exceeded expectations. The travel company certainly exceeded our expectations.We could continue describing examples of how pleased we are with our decision to choose this company, but we hope these few will suffice. From beginning to end, the travel company was committed to doing what was best for us, not what was best for them.

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Travel agent Simon in Africa

Simon's Travel Agency

4.9

 Based on 110 reviews

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Destinations:

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Africa
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Botswana
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Congo, Democratoc Republic of the
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Ethiopia
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Kenya
8  More

Verified Review

Jackie M.
Submitted on 8.11.2021

Our trip was beyond amazing and despite all the issues we could have had traveling during COVID, because of Simon and his team’s help, everything went absolutely perfectly!! I would book with them again in a heartbeat and highly recommend them to others!! We had never used a travel agent before but thought due to COVID and the fact that this trip was more involved than previous trips we have taken, it might be helpful to have someone guide us through each step. I absolutely know this trip would not have even come close to comparing to the incredible experience we had without the help of this travel company.

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Travel agent Brian in Kenya

Brian's Travel Agency

5.0

 Based on 5 reviews

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Destinations:

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Kenya
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Rwanda
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Uganda

Verified Review

Jessica H.
Submitted on 3.9.2020

The trip was absolutely wonderful.  Thanks to our travel planner and guide, we were able to fit so much adventure into 12 days.  Communication was always prompt and our planner quickly answered all of our questions leading up to and during the trip.  The transfer from our Kenya guide to our Uganda guide was seamless. We realized an issue with logistics on the last few days a few days into our flight and our planner helped us solve it quickly. The only thing I would suggest they do differently:  Our communication leading up to the Uganda portion of the trip was with the operations manager.  We didn't meet our guide (or know that it wasn't the operations manager) until the morning we left for Kibale.  It would have been nice to have some communication with our guide beforehand, as there were a couple things on the itinerary (prepared by the manger) that our guide seemed not to know anything about (namely a game drive in Queen Elizabeth park).

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Travel agent Charles in Africa

Charles' Travel Agency

4.9

 Based on 22 reviews

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See Charles's profile

Destinations:

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Africa
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Botswana
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Kenya
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Namibia
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Rwanda
4  More

Verified Review

Michele L.
Submitted on 12.6.2021

If you are considering an outfitter to plan a trip to Africa, I cannot express strongly enough how much you should consider this travel agency!  I just returned from a 2-week “trip of a lifetime” safari that was originally scheduled to start one-week before the global lockdown.  My travel planner had created the most incredible trip to Tanzania to see the Serengeti and then to Rwanda to see the mountain gorillas. I was not sure how they would be able to handle the lock-down given the unknowns of travel for an unknown period of time.  The long-term nature of this travel company's relationships with their vendors coupled with the professionalism and integrity of their company resulted in the trip being rescheduled (a few times) without really any increase in costs and at the same exceptional accommodations and itinerary. The camps I stayed at were exquisite (5 star) and gave me such a personal feel of different ways to experience the Serengeti.  The personal guides in both Tanzania and Rwanda were beyond my expectations in their knowledge, passion, and dedication to supporting an exceptional client experience. Additionally, this travel company demonstrated at every step of the trip their personal commitment to ensure I felt safe and secure (given Covid concerns/requirements and unfamiliarity with the countries), and supported 24/7 with every question, no matter how small or large.   I hope to return to Africa again… and I would ONLY use this travel company.  Please consider them… and just give them a call.  From the very first contact, I knew this was the company with whom I wanted to build my trip of a lifetime adventure.  

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Travel agent Karin in Africa

Karin's Travel Agency

4.8

 Based on 82 reviews

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See Karin's profile

Destinations:

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Kenya
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Rwanda
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Tanzania
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Uganda

Verified Review

Keith H.
Submitted on 8.7.2019

Fantastic trip and the holiday of a lifetime. Every connection worked and we were provided with everything we could have wished for to a very high standard.

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Featured Reviews

Travel Review: One-Week Solo Rwanda Trip, Gorilla Trekking, Adventure, Culture, Food, History

KS

Ken S.
Dec 19, 2021

This past November, I took a solo trip to Rwanda to trek mountain gorillas - it was amazing!!Jessica was simply outstanding in crafting an itinerary that ended up giving me memories for a lifetime - and also knocking another one off the bucket list! My trip to Rwanda was the 45th visited country by me but where I usually handle my own reservations and itinerary build, I found that going into Africa really requires some dedicated expertise - Jessica is exactly that, an expert!! I couldn’t have done this trip without her. She thought of everything and created an itinerary that was a good mix of adventure, culture and history and relaxation.I stayed at a lodge which was an outstanding base for going mountain gorilla trekking. The level of service was amazing. The food and views/scenery was also excellent. On top of that, the staff was very friendly and took great care of me. I did a guided village walk and had some great downtime to recharge!Obviously, gorilla trekking was the major highlight and there are no words to explain how outstanding that experience was. Only two others in my group and the total 5 hour experience from beginning to end was seamless, easy and memorable. 

Travel Review: Luxury Solo Africa Safari, Kenya, Tanzania, Uganda, Gorilla Trekking, Elephant Orphanage, Ngorongoro Crater

CD

Christine D.
Oct 21, 2021
Sara was the best, she listened to exactly what I wanted and that is the way she planned it.Every place was exactly the perfect place I wanted to stayI did a lot on my trip from Gorilla trekking in Ugunda to southern TanzaniaEverything was perfectly planned and everyone at the lodges in Tanzania made sure I had the best experienceIt was a childhood dream of mine to visit Africa and she made it come true, and it was more amazing then I ever could of imagined!!! I can't wait to call them and set up my next trip!

Review: Luxury 2-Week Uganda Tour, Mountain Gorilla Trekking, Boat Safari

JK

Janice K.
Dec 20, 2021
Kirsty is by far the best travel agent with whom I have worked!  She planned a fantastic itinerary and was helpful before and during our trip.  Navigating changing Covid protocols, delayed flights, and other hiccups she kept us on track.  Anytime we ran into an issue she said "Don't worry, I'll sort it out, have fun!" We felt very safe and secure.Our trip was excellent - the attention to detail was great - we saw the things we hoped to see and met fantastic people along the way at the lovely lodges.  Excellent service.

Kenya & Uganda Vacation Review: Masai Mara, Lake Mutanda, Africa Safari, Gorilla Trekking, Two-Week Tour

JM

Jackie M.
Aug 11, 2021
Our trip was beyond amazing and despite all the issues we could have had traveling during COVID, because of Simon and his team’s help, everything went absolutely perfectly!! I would book with them again in a heartbeat and highly recommend them to others!! We had never used a travel agent before but thought due to COVID and the fact that this trip was more involved than previous trips we have taken, it might be helpful to have someone guide us through each step. I absolutely know this trip would not have even come close to comparing to the incredible experience we had without the help of this travel company.

Travel Review: Luxury Rwanda & Tanzania Safari, Serengeti, Mountain Gorillas, 16-Day Tour

ML

Michele L.
Dec 06, 2021
If you are considering an outfitter to plan a trip to Africa, I cannot express strongly enough how much you should consider this travel agency!  I just returned from a 2-week “trip of a lifetime” safari that was originally scheduled to start one-week before the global lockdown.  My travel planner had created the most incredible trip to Tanzania to see the Serengeti and then to Rwanda to see the mountain gorillas. I was not sure how they would be able to handle the lock-down given the unknowns of travel for an unknown period of time.  The long-term nature of this travel company's relationships with their vendors coupled with the professionalism and integrity of their company resulted in the trip being rescheduled (a few times) without really any increase in costs and at the same exceptional accommodations and itinerary. The camps I stayed at were exquisite (5 star) and gave me such a personal feel of different ways to experience the Serengeti.  The personal guides in both Tanzania and Rwanda were beyond my expectations in their knowledge, passion, and dedication to supporting an exceptional client experience. Additionally, this travel company demonstrated at every step of the trip their personal commitment to ensure I felt safe and secure (given Covid concerns/requirements and unfamiliarity with the countries), and supported 24/7 with every question, no matter how small or large.   I hope to return to Africa again… and I would ONLY use this travel company.  Please consider them… and just give them a call.  From the very first contact, I knew this was the company with whom I wanted to build my trip of a lifetime adventure.  

Travel Review: African Safari, Rwanda, Uganda, Zanzibar & Nairobi

PP

Penelope P.
Sep 13, 2021
We had such a great overall experience with Sarah and this travel company. I believe she was what made our trip as successful as it was. 

Kenya, Tanzania, Uganda Trip Review: Two-Week Solo Safari Tour

JA

Jose A.
Dec 08, 2021
The way how this travel company made the arrangements to my travel was awesome . The times, especially for the Corina virus tests were excellent. 

Rwanda & Kenya Travel Review: Luxury Family Africa Safari, Lewa Wildlife Conservancy, Gorilla Trek, Culture

LU

Linda U.
Jul 22, 2021
This is the second time I have used the travel company for family vacations to Africa. Overall, I am very satisfied with the service that they have provided. We did experience a few glitches on our most recent trip, but recognize that travel in times of Covid and the year long postponement of the trip (again due to Covid)  may have contributed to this. Each of the locations that we visited provided a truly unique experience. The lodges and safari camps were exceptional, and the guides in each area were friendly, knowledgeable and entertaining.

Rwanda, Tanzania & Kenya Trip Review: 21-Day Safari and Food Tour

JD

Janet D.
Dec 01, 2021
WOW!  WOW!  WOW!  I'm not sure that even begins to explain what this trip meant to me. I could ramble on for days about our experiences, so I will hit the highlights for me.The people were incredible at every stop we made.  Some really great relationships were formed from Zanzibar through Kenya and some tears were shed upon leaving.  Speaks volumes to how we were cared for.  The staff at the camps were absolutely amazing and the guides deserve special kudos for each leg of the trip.  They really made each entity very special with their knowledge and experience.

Kenya & Uganda Luxury Vacation Review: Gorilla Trekking, Queen Elizabeth National Park

JH

Jessica H.
Mar 09, 2020
The trip was absolutely wonderful.  Thanks to our travel planner and guide, we were able to fit so much adventure into 12 days.  Communication was always prompt and our planner quickly answered all of our questions leading up to and during the trip.  The transfer from our Kenya guide to our Uganda guide was seamless. We realized an issue with logistics on the last few days a few days into our flight and our planner helped us solve it quickly. The only thing I would suggest they do differently:  Our communication leading up to the Uganda portion of the trip was with the operations manager.  We didn't meet our guide (or know that it wasn't the operations manager) until the morning we left for Kibale.  It would have been nice to have some communication with our guide beforehand, as there were a couple things on the itinerary (prepared by the manger) that our guide seemed not to know anything about (namely a game drive in Queen Elizabeth park).
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