Our Central America Travel Specialists

Zicasso’s travel specialist planned a wonderful, fully customized Costa Rica trip for us. Many thanks to the travel specialist! He designed a private itinerary that fit our limited mobility needs, while still letting us experience the incredible diversity of Costa Rica.

Everything was very well organized throughout our trip and our travel specialist was there when we had any questions or changes to our itinerary. The travel specialist and his team (drivers included) were always responsive to our requests and, with the recommendations they made, our trip was 100% unforgettable.

I typically organize our trips, but this time we decided to use Zicasso’s tour operator. I am glad we did. They had some fantastic recommendations and suggestions that I wouldn't have discovered or thought of. They were very responsive and helped keep everything organized as we had some changes prior to the trip. Highly recommended.

The itinerary that Zicasso’s travel specialists created for us was just amazing. They interviewed my husband and me up front to determine our wants and needs, and the itinerary they developed was perfect for us in terms of accommodations, excursions, and all other details.

Zicasso’s travel company provided an excellent experience for our trip. Prior to the trip, they provided descriptions of what to bring and how to deal with every step of the trip, e.g., normal ranges for tips, packing lists for clothes, currency use, etc. The descriptions were very clear about how to meet our transportation and guides. Every step of our trip occurred on time, as scheduled. The guides they selected were experienced, with excellent English communication abilities.
Our guide in Monteverde was clearly the dean of the guide community. Other guides would ask him questions when we encountered them. He used his experience with bird sounds and other animal hints to allow us to watch two quetzals building a nest, taking turns with one quetzal on lookout while the other dug out a hole in a tree. We learned that it was very unusual to even see one quetzal at all, let alone two for an extended period. Our guide in the Arenal volcano area was also extremely knowledgeable about the plants and animals. We enjoyed getting to know them, as well as the driver who took us from Monteverde to Tamarindo.
The selection of guided tours and related events gave us a varied look at the many different things that Costa Rica has to offer in the northern part of the country. Working with the travel company on our itinerary gave us what we were looking for. It also allowed us to fly in and out of Liberia airport, which minimized our travel on the ground. During the course of our visit, we were in touch with a representative of the travel company on numerous occasions. He provided restaurant recommendations when we wanted to venture outside of the hotel. They were excellent. He also assisted in our determining proper tipping for particular legs of the trip.
The roads of Costa Rica can be challenging, especially at night, but our guides and drivers were very safe and skilled in dealing with the roads. The travel company used some of its people, but also engaged some who were independent. Their choices were very good and always on time. It was clear they are a well-run operation that knows how to support the traveler at every step of the vacation. Thank you for offering this travel company to us. It was our first experience with Zicasso. We were quite pleased and will definitely think of you for future trips.

Friendly people and a beautiful country. We really enjoyed seeing so many different places.

Zicasso’s travel specialist designed the perfect trip. We had three generations of travelers and she was able to take all our needs into account. All the hotels recommended were excellent and the tours were great. The travel specialist took time with us via Zoom for planning and was available for messaging before and during our trip. She and the team were terrific.

The hotels that were recommended were fabulous. Zicasso’s travel specialist was able to explain why they would be best for our specific needs.
All the drivers and guides were friendly and helpful.
There were a few misunderstandings during the planning, but they were all resolved.
The travel specialist was very attentive during our trip, messaging every day and taking care of unexpected personal issues that came up.