Ten-Day Family Vacation to Portugal

Our family had an absolutely amazing experience traveling through Portugal, thanks to Zicasso’s travel specialist and her company. Every detail of our vacation was thoughtfully planned and customized to fit our family's interests, making the trip completely stress-free and enjoyable.

We spent the first half of our trip in Lisbon, with unforgettable day trips to Sintra, Nazaré, and Óbidos. Our tour guide was exceptionally knowledgeable and brought Portugal's history and culture to life. She was also wonderful with our family and made every excursion engaging for both adults and children.

Our travel specialist was outstanding from start to finish. She greeted us at the airport, coordinated all of our transportation, checked in with us throughout the trip, and ensured everything ran seamlessly. Her attention to detail and genuine care for her clients truly set her apart.

For the second half of our vacation, we traveled to Lagos in the Algarve. Our kids had an incredible time at the waterpark and loved kayaking through the stunning sea caves. These experiences were perfectly chosen for our family and created lasting memories.

One of the things we appreciated most was that all of our guides and drivers were Portuguese. This gave us an authentic perspective on the country, its culture, and its people that we never would have experienced otherwise.

I highly recommend our travel specialist and her team to anyone looking for a unique, personalized, and memorable trip to Portugal. Their professionalism, local expertise, and outstanding service made this one of the best family vacations we have ever taken.

I'd make this 4.5 stars if I could. We had a five-star experience with a few glitches, but they were addressed quickly and kindly.

Zicasso’s travel specialist is a gem. She goes out of her way to clearly communicate what to expect, who you'll be with, and the times for meets and activities. She made us feel special, as though we were her personal guests rather than just clients. We had a luggage issue that she went out of her way to help resolve.

We asked to stay in nice places with AC and king-size beds, and she delivered. All places were great and a bit different from what we're used to and from each other. Most of the drivers were also a lot of fun to be with and spoke at least reasonably good English.

I offer two suggestions for those who use this service. One, always verify meet times and contact info that you receive. Two, don't pre-book two meals in a day if you're staying at a place that offers breakfast. It's just too much food too close together.

We had an 11-day vacation. We chose variety rather than immersion, so went from Porto to Douro Valley to Alentejo to Lisbon to Lagos in the Algarve area, with some stops in between and drivers who brought us everywhere. Next time, we'd likely choose two or three places for a more immersive experience.

I highly recommend this travel company and the travel specialist in particular.

I didn't understand the relationship between Zicasso and its travel company, and it took me a while to get the triangular reporting scheme. It was easier for me to reach out to someone directly, but we managed.

The people at the travel company were very accommodating. However, I learned a lot about my own travel preferences through this trip. We spent four days in Porto, the first being arrival from the US via Lisbon, so we did not do any touring that day. We only had half a day to explore on our own given the activities that were planned for us. I would like to have had more downtime in Porto to get to know the city.

The foodie tour that we took was fabulous. Our guide took us on a very personal tour, introducing us to her favorites and including all the things we wanted to achieve. Please send her our regards and personal thanks.

We spent a day in Vinho Verde. As the harvest had been completed the day before we arrived, the experience felt contrived. We could easily have skipped this.

The Douro Valley exploration was more interesting to us. We visited two wineries, the second of which was more special, so we enjoyed the tasting more thoroughly. Again, the guide was delightful!

We took a train back to Lisbon feeling like we had missed much of Porto. As we expressed interest in Jewish history, we booked our first morning tour through a tour booking platform to supplement what the travel company provided. While they said their guides would be knowledgeable in this area, there was no guide that provided that background.

Our train ride to Lisbon ended in a surprise. We were about to descend the stairs to the Oriente platform when the doors closed suddenly and the train left. Fortunately, the next stop was not far and we were able to turn ourselves around and return to our awaiting driver.

Our day in Sintra and Cascais was disappointing. We drove to Cascais and had 25 minutes to explore. We then continued to Sintra. We were not sure what access we were provided, but another couple had full access and their admittance was for 12:00, so we had to be there by then. While it is a spectacular site, it was way too crowded to see anything, and a guided tour of the site would have been desirable.

We were able to include a visit to an estate due to a working relationship that exists with them. They have cork forests on their property, so there was no reason to visit Évora for that purpose.

All in all, the drivers and guides we were given were thoughtful, professional, helpful, and concerned… always helping us with doors, luggage, footing. Having them immediately available was extremely useful. On the other hand, we learned that we were not as interested in camp for adults, where all of our activities were planned for us, as we were in learning and feeling the culture and spirit of the country. The country is beautiful and its people quite warm and friendly.

Special thanks to our travel coordinator for picking up the pieces of our trip and finalizing the details for us.

We just returned from a 13-day trip covering Porto, Lisbon, Rabat, the Agafay Desert, and Marrakech, and the trip exceeded what we had hoped for. We are a family of five, ranging from our early 60s to mid-20s, and Zicasso's travel specialist built an itinerary that worked well for all of us, with some unique experiences that suited our interests and travel style.

He was consistently responsive throughout the planning process and followed through on every detail. More importantly, the on-the-ground logistics in both countries worked well: private drivers arrived on time, guides were knowledgeable and personable, and the accommodations were well chosen. Our camp in the Agafay Desert was a particular highlight.

What made the trip genuinely worthwhile was the texture of it. The Portuguese side offered the kind of immersion you don't get from a highlights tour: a sidecar ride through Porto's historic quarters, a kayaking day in the Douro Valley, and a cooking class the morning we flew to Morocco. The Moroccan half was equally substantive, from the Rabat medina to the Berber family lunch in the Ourika Valley. We came back feeling like we had experienced both cultures, something that we try to really accomplish when we travel.

If you are considering this type of itinerary, this travel specialist is the right person to plan it. I'd book with him again without hesitation.

The travel agent from Zicasso's tour company planned for my family of four the most spectacular and luxurious two-week trip around Portugal. We traveled to and enjoyed the highlights of Lisbon, the romantic architecture in Sintra, the incredible history of Évora, the beautiful coastline of the Algarve, the laid-back atmosphere and gorgeous scenery of Madeira, the beautiful, historical, bustling city of Porto, and the stunning scenery of the Douro Valley. 

The travel agent's suggestions and bookings were all perfectly aligned with what we envisioned and the accommodations booked were all beautifully appointed and family-oriented – five-star hotels that catered to the entire family, with indoor pools and kids greeted with backpacks and toys at the door, and nightly treats on pillows.

The tour guides booked were all very knowledgeable and kind. They were patient with my two- and four-year-olds, and taught us all so many new, amazing things.

Every day was a highlight, but I would say my girls really enjoyed the tile painting as well as the pastel de nata-making workshops.

My husband and I really enjoyed Évora and Sintra, and truly seeing the beauty and history of it all.

We absolutely fell in love with Portugal, the culture, and the food. My only regret is not having more time so we could’ve seen the Azores as well and stayed even longer. 

We so look forward to this travel agent planning us another perfect vacation in the near future!

Zicasso's travel company and travel specialist were amazing! She created a custom 10-day itinerary that allowed us to visit Porto, Lagos, and Lisbon. She selected great hotels that provided easy access to the city, beaches, and group tour meeting locations.

Our travel specialist's recommendations for activities were perfect, and all ground transportation was very timely. She was a great communicator and very responsive to any questions during our trip!

Overall, our travel specialist and her team were amazing! We could not have found a better travel specialist to plan our trip!

Thank you to our travel specialist and the entire team.