Luxury Highlights of China & Japan Tour

We knew very little about Japan and even less about our travel company, having been referred to them by Zicasso. We explained to our assigned coordinators our interest in food, exercise, and culture. They diligently created an itinerary and then worked with us patiently as we evaluated the presented options, and efficiently helped us to evolve our travel plans all the way through our departure.

Based on the professional manner in which they listened to us and helped us plan our trip, we had a good feeling. Still, we left for Japan not fully knowing what to expect.

The outcome was a trip that far exceeded our expectations. Every aspect of the plan unfolded with impeccable professionalism, reliability, ease, and comfort. When we needed to move from one destination to another, the transportation was arranged with remarkable attention to detail. For example, on our two encounters with the Shinkansen (bullet train), with our prearranged reserved seats, we were pleasantly surprised to find that, each time, our seats were located exactly where it was easiest to store our luggage, in space available only to the four of us.

Our hotels and planned dining events were four- and five-star quality.

We received white-glove treatment throughout the trip, such as an unforgettable private tea ceremony with one of Kyoto’s preeminent hostesses. Our visits to shrines, onsens (hot springs), cultural events, and overnight stays at remote Buddhist monasteries were orchestrated with impeccable planning, delivering us to each locale with hospitable private drivers. Everywhere we went, we were always made to feel like VIPs.

Perhaps most impressive was the selection of our private guides. We had three during the course of our two-week trip, and each was well versed in English, incredibly knowledgeable, well prepared, and could not have been more accommodating and kind. They coordinated our adventures, which included biking around Mt. Fuji, canoeing in Lake Kawaguchi, hiking in the Wakayama mountains, visiting the Hakone hot springs, touring us through Koyasan at the top of a sacred mountain, and educating us on the many historical sites, such as the Imperial Palace and the Kongobuji Temple, the famous shrines of Fushimi, the burial grounds at Okunoin, and the innumerable sights, sounds, and dining pleasures of Tokyo, Kyoto, Hakone, and Koyasan.

Our takeaway was that Japan is a land of wonder, with happy, kind people, a culture that values technology, hygiene, spirituality, sustainability, and discipline, and we look forward to returning to explore it further. When we do, we will again utilize the services of this travel company. Their remarkable choreography and orchestration, down to the finest detail, had us singing their praises at every turn of this trip.

From planning to execution, it was truly an exceptional trip. My husband, 17-year-old son, and I spent two weeks in Japan this June. We visited Tokyo, Mt. Fuji, Hakone, Kyoto, Hiroshima, and Osaka. We covered a lot of ground, but Zicasso's travel specialists made sure it was a stress-free experience, with activities for our varying interests. They really listened to what we wanted and provided a trip that exceeded even our high expectations.

I highly recommend planning a trip to Japan a year ahead. One of the highlights for us was a stay at our hotel in Osaka, with only 18 rooms, which made it hard to book. Favorite activities were knife making, the Osaka food tour, and the Nintendo Museum. We are glad we went in mid-June to avoid crowds and extreme heat. It was also easier to get into restaurants and shops that are otherwise packed.

Thank you to the tour operator and all the kind guides and drivers for two weeks of amazing memories.

Overall, the trip was culturally enriching, enjoyable, and educational. The guides were outstanding. The communications through the app with Zicasso’s travel company were easy and prompt. Having the tickets for the Shinkansen took away any stress with navigating the system, and the reserved seats were always at the end of the car with the extra luggage storage, so thoughtful! Everyone did their best to help me navigate restaurant dining, and for that we are so thankful. It was a challenge!

Kanazawa was delightful. The restaurant suggested by our travel company was terrific. Kyoto is magical. Concluding the trip at our hotel near Mount Fuji was wonderful, restful, and beautiful. Quite a contrast to Tokyo.

We have a couple of observations. We struggled with jet lag, which made the first 2.5 days of guided tours exhausting. We arrived on Monday afternoon and would have been better served with a free day on Wednesday or Thursday instead of Friday. By the time we arrived in Kanazawa on Saturday, we were hungry and tired.

While we appreciate the uniquely Japanese onsen experience, it was not to our liking. The chef did an amazing job accommodating my food restrictions, but set multi-course dining is not our style. And to have huge meals for dinner and then again breakfast in an environment with little opportunity for activity was uncomfortable. This experience is not for everyone, and it is expensive.

We would prefer to have stayed another night in Kyoto and made a day trip to Hiroshima. The guide and driver were not needed in Hiroshima.

We would recommend our travel company to friends and family. The guides and ease of train travel made the trip!

We really enjoyed our trip to Japan and Vietnam. Zicasso’s tour company was very pleasant to work with—crafting our itinerary and answering my questions. We received a free dinner in Hue and an upgrade to business class on our flight from Danang to Osaka (very much appreciated). Our hotels and guides were good quality.

Two weeks was the perfect amount of time to experience everything we wanted to see and do. The itinerary Zicasso's travel company put together was exceptional and perfectly suited to our interests.

We especially enjoyed the variety of tours, which offered a wonderful mix of vibrant city life, charming small towns, and beautiful mountain landscapes. The diversity of scenery and experiences made the trip truly memorable.

The tour guides were outstanding, particularly in Tokyo, Kanazawa, Takayama, and Kyoto. Each of them added something special to our experience.

We would highly recommend our travel company and its exceptional tour guides to anyone planning a trip to Japan!

Our mother-daughter trip to Japan was truly unforgettable and much of that was thanks to Zicasso’s travel company. From the very beginning, they listened carefully to our interests and designed an itinerary that felt completely personalized to us.

One of the things that impressed me most was how thoughtfully they incorporated our interests into the trip. I mentioned that my daughter loves animals and they built in experiences that became some of our favorite memories, including animal cafés in Tokyo, the bowing deer in Nara, and the monkey park in Arashiyama.

The hotel selections were outstanding. Every hotel was perfectly located, allowing us to easily explore the surrounding neighborhoods after a day of sightseeing and discover great restaurants and local gems. The highlight was our stay in Hakone at a traditional ryokan. Our room felt like something out of a movie—beautiful, serene, and almost dreamlike—with its own private onsen overlooking nature. It was one of the most memorable experiences of the entire trip. They also booked us into a luxury hotel in Tokyo for our final nights and its beautiful spa was the perfect place to relax and recharge before our flight home.

The guides they selected were exceptional. They tailored each day to our interests and provided wonderful local insights that we never would have discovered on our own. In Nara, on an especially hot day, our guide suggested a local shaved-ice shop, and it was pure bliss—a cool cloud of deliciousness when we needed it most. Our guide at Fushimi Inari seemed to know everyone and took us to hidden spots that most visitors never get to see.

The attention to detail throughout the trip was remarkable. One example that stands out is the train seating they reserved for us. We had luggage that was slightly larger than a standard carry-on and they managed to book the only seats in the train car with convenient baggage storage space. It made traveling between destinations so much easier and more comfortable.

They also arranged unique cultural experiences that became cherished memories. We participated in a calligraphy class at a beautiful Kyoto gallery with a knowledgeable and encouraging teacher, and we left with meaningful keepsakes we created ourselves. Another highlight was a Japanese home-cooking experience with a gracious local hostess who not only taught us traditional recipes, but also took us on a walk through her neighborhood and a beautiful local park. It was a wonderful opportunity to experience everyday life in Japan beyond the typical tourist attractions.

What sets this travel company apart is its ability to combine flawless logistics with authentic, meaningful experiences. Every detail was thoughtfully planned and every recommendation felt personal. They helped us experience not only the famous sights of Japan, but also the culture, hospitality, and local moments that made the trip truly special.

I would recommend this travel company without hesitation and would happily work with them for a future trip to Japan.