Australia & New Zealand Travel Agents

Our trip to New Zealand was amazing. The team at Zicasso’s tour company was everything I could have hoped for. From the moment we first spoke, I knew we were in the right hands. Our travel agent spent a great deal of time and attention on our trip goals, who we were as travelers, and the interests of each family member. After several discussions, she completely and wholeheartedly designed a trip around us, taking into account our preferences, coupled with her travel expertise. I was especially impressed and grateful for her local expertise, her attention to detail, and the fact that she and her team routinely visit the accommodations and experiences they recommend. Even during the planning, she would make small adjustments based on local conditions. As an example, she changed an accommodation in Queenstown based on feedback that there was noisy construction nearby.

In addition to speaking constantly during the planning process, it was reassuring and so convenient to have constant access to the team during the trip. They checked in with us often and were immediately available as small issues came up. As an example, when a helicopter ride was canceled due to inclement weather, they quickly rearranged some activities so we could go on the ride later in the week. Or when we decided to skip a hike and head to Queenstown earlier than expected, they quickly made a recommendation for a delightful lunch on the way and made sure the accommodation would be ready earlier. Moreover, knowing I was traveling with three teenagers, our travel agent suggested accommodations that were luxurious yet comfortable, with very convenient amenities like laundry! She also recommended that being from America, I have a driver instead of attempting to drive myself. She was right!!!!

Their passion and enthusiasm for their travel services were unparalleled and contagious, setting the stage for a seamless, relaxed, comfortable, exciting adventure.

Zicasso's travel partner put together an extraordinary travel experience for us. Australia and New Zealand met and, in some instances, exceeded our expectations. In planning this trip, we requested certain experiences and they came through with those that were accomplishable within our time available and resources. This was truly a trip of a lifetime.

Our Zicasso travel agent helped us plan a four-week trip for four people to Australia and New Zealand, and it couldn't have been more perfect or gone more smoothly. She worked with us to plan all the things we wanted to do and had many suggestions that we would not have thought about. She was easy to work with and paid so much attention to detail. The app provided for the trip was incredible. All our tickets, vouchers, itinerary, and hotel and restaurant information were available at all times. We even communicated during the trip for some last-minute suggestions. Five-plus stars!! Thanks to our travel agent.

We had incredibly special tours. Zicasso’s travel agent listened and found tours to meet all of our interests.

We were exceptionally pleased with the services and support provided by Zicasso for our trip to New Zealand. The handoff to our tour operator at the beginning of our planning was timely and effective. We found the New Zealand agent to be extremely knowledgeable about the areas that were of most interest to us.

Our itinerary and accommodations met all of our expectations and resulted in a smooth and issue-free travel experience. Most importantly, our tour operator listened to us and kept in touch with timely communications.

The travel application that was provided was exceptional; we used it often to check our itinerary details and investigate areas of interest. Our travel specialist was excellent and we appreciate her assistance and professional support

We give Zicasso and their New Zealand tour operator a 10/10 rating! We will use Zicasso again in the near future.

Our Zicasso travel specialist provided us with an itinerary that exceeded all of our expectations. Her knowledge, recommendations, professional attitude, and succinct communications created an adventure that enabled us to enjoy a trip of a lifetime free from worry, stress, or disappointment. Every accommodation, excursion, travel transfer, and gracious attendant was absolutely faultless and beyond compare.

Additionally, our travel company, according to the research we did prior to contracting with them, saved us money! We are grateful to our travel specialist for her keen attention and kindness. We highly recommend this company.

New Zealand and its people were spectacular, as was our trip. We felt well taken care of by Zicasso’s travel agent. He was very responsive to inquiries before and during the trip. Kudos to him for his counsel prior to the trip, advising us to spend time exploring areas like The Catlins. Overall, our expectations were exceeded.

Zicasso’s travel company was responsive, easy to work with, and created a fantastic itinerary for me and my extended family. When things did not go as expected, they responded quickly and adjusted things as needed. I would highly recommend them.