Review: Southeast Asia Vacation, Cambodia & Vietnam, Hoi An, Siem Reap, Halong Bay Kayaking, Tom Coc & Angkor Wat Bike Tours

Our group (3 families) wanted to visit Vietnam and Cambodia in Dec 2017 therefore reached out to Zicasso who connected us with two tour operators in Vietnam.

We decided to work with this travel agent to set an active itinerary for the 10 of us - 6 adults and 4 adolescents (ages 17-23). We shared our overall goal of the trip, activity level, accommodation preferences (# stars), and desire to balance our time between cities & rural villages. Our travel agent delivered beautifully.

Our agent's first proposal was 90% right on and we only needed to adjust a few minor things such as hotel in HoiAn (I wanted a hotel in old town but with shuttle to the beach), and added a boat ride on Tonle Sap Lake in Siem Reap to see the fishing village on stilts.  Our itinerary included 9 days in Vietnam (North and Central) and 4 days in Siem Reap, Cambodia.  We loved every min of each day.  The accommodations were beautiful and activities were all memorable. We also built in down-time to allow free roaming or just relaxing by the pool. 

We really enjoyed working with this travel agent.  He was very responsive; he seemed to be working around the clock as the time difference between US and Vietnam didn't create noticeable delay in responses.

All our local guides were friendly and knowledgeable; they kept us on schedule but were also flexible to change things up to meet the group's needs. They all spoke good English so communication was never an issue.  Our agent arranged a 29-passenger bus which gave us ample room to spread out!  It made some long bus rides more enjoyable. 

Each family had different departure plans after the group tour, and our agent worked tirelessly to ensure we each wrapped up our vacation exactly the way we wanted. Overall everyone had a fantastic time!