This travel company exceeded our expectations. The trip is one we will never forget. The travel planners were always available to answer questions before and during our trip. They were even able to change our plans for one day (on very short notice while we were already there traveling). The trip was catered to our... Read more
My wife and I are frequent travelers and rely on Zicasso and their travel companies. On this trip, we were not disappointed. In fact we were fulfilled, delighted, contented, and received more than we expected. I could add a few more adjectives, but I am sure you get the picture. From start to finish our travel... Read more
Great planning support - very knowledgeable about all the Southeast Asian countries we visited. Great itinerary - excellent destinations and activities, excellent hotels, excellent routing and pacing. Great execution - smooth transfers, good drivers and guides, easy regional flights. Great communication... Read more
I could not have been happier with this experience. As soon as Zicasso selected two travel agents, they both prepared detailed itineraries and made international phone calls. Upon selection, the travel planner from this company was fantastic. He tailored the trip, got back to me promptly every time and met me in... Read more
We just got back from an amazing two-week private custom trip through Vietnam with a quick stop in Siem Reap to see Ankor Wat. It was an incredible experience. If you are thinking about booking with the travel designer and this tour company, just do it! We are a family of six including three teenage boys and my... Read more
We are so grateful for Zicasso and this travel agency. This was our first time traveling to SE Asia and using a travel company, and we were beyond impressed. The travel designer was excellent in helping us plan the trip. It was customized perfectly for us and enjoyed the conversation over Skype to fine-tune the... Read more
The trip planner and his team took care of my spouse and I from initial itinerary design through to our last flight flight home. He designed us a trip that fit perfectly with the style of travel we prefer and through his years of experience and research provided unique experiences, activities and hotels that you... Read more
We had a fabulous trip! Our travel designer did an amazing job planning it and responded to us immediately throughout the planning stage. He also checked in during our trip to make sure all was going well! We loved every hotel, every activity and really appreciated to ease of getting around with private drivers and... Read more
There were so many peak experiences on this trip.. The planner spent a long time with us creating a customized itinerary that honored our age and preferences.The pace was well balanced with busy, active days, and less busy, leisure days. We especially appreciated the allowance for a nap or massage in the middle of... Read more
I could not have been more pleased with everything about the month-long trip in Southeast Asia. From the planning (knowledgeable, efficient, quick, accommodating, friendly) to the trip itself and then the followup, everything was tops. What I liked most was the willingness of the travel planner at this travel... Read more
We are so glad that we chose this travel company for our vacation. Our trip planner did a great job putting together a great trip for us. She answered questions quickly and efficiently and met all the requirements we had for this trip. Every destination that we went to, we were met with wonderful guides with a... Read more
From the visa process to our guides, and from the sites to our hotels and all of the travel in between, it was apparent that our itinerary was carefully hand-crafted to suit the specific curiosities of our excursion. Pleasant drivers always awaited us with cool bottled water, our guides spoke English fluently, and... Read more
Travelled to Vietnam and Cambodia on a 1 week holiday arranged by this travel team with private tours and luxury hotels. This travel team designed an itinerary and daily events/tours based on the information we provided them (written and verbal). Our tour guides were well educated, professional and spoke great... Read more
Wonderful once in a lifetime trip! Our travel company was amazing every step of the way. They worked with us to tailor our trip to meet our timeframe and needs and were helpful with suggestions to minimize travel durations for our domestic travel. They were very prompt in answering our questions and working the... Read more
We toured Vietnam, Laos, and Cambodia for 23 days in February/March 2019. This was the third trip we initiated through Zicasso, and once again they connected us with an excellent custom-travel company. Thanks, Zicasso! As usual, we reviewed proposals from several tour companies, and selected... Read more
This travel company organized our recent three week holiday for an extended family group to Vietnam and Cambodia this past March . Our travel planner was a very attentive and responsive contact and the itinerary went with absolutely no glitches, despite having some last minute additions and adjustments. We were... Read more
This travel agency based in Saigon was absolutely superb. Working with our travel planner and his team was a delight from beginning to end. Itinerary was meticulously planned and the trip came off flawless in terms of logistics with individual guides and drivers. We traveled from the north of Vietnam to the south,... Read more
We were a bit nervous to plan a trip so far around the world without using one of our trusted travel companies. We were so impressed by the reviews we read about Zicassa that we took the plunge and researched the 3 companies sent for our consideration to plan a 12 day trip to Vietnam and Cambodia. We chose this... Read more
15/10 would work with this travel agent ("TA") again. Every single part of the trip proceeded without any problems, blips, or delays in the program. TA was extremely helpful, and an expert in the region which provided me and my husband the added comfort that we weren't working with a random or a fraud. We even... Read more
This tour company organized a really great trip for us. We gave them a rough tour itinerary and cost expectations and they organized all the hotel, flights, tour guide and driver and events and it fit exactly with our expectations. Great job.
Everyone turned up at the right place at the right time with no... Read more
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