Jaouad's Travel Agency
Based on 79 reviews
Destinations:
Verified Review
Our Zicasso travel agent provided an incredible experience for our group of four people on a phenomenal 12-day tour. Every detail was thoughtfully planned and well executed. Our driver was knowledgeable, well versed in history/anthropology, consistently reliable, friendly, and warm. Although we traveled during Ramadan, our driver and local tour guides were always available, even if it meant they missed a meal or prayer time.
One of our travelers developed a bad cold and needed medical attention. Our travel team treated us like their own family as they ensured she received excellent care, made alternative arrangements, and even helped to communicate with healthcare professionals. The gift of a handmade and custom engraved leather bag with electrical outlet converters, maps, and snacks was a welcome and very classy gift.
We would highly recommend them to anyone thinking of traveling to this exquisite country and visiting with these beautiful people.
Hicham's Travel Agency
Based on 296 reviews
Destinations:
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Zicasso’s travel company took care of me from beginning to end! I did not have to worry about anything. It was an overall wonderful trip which exceeded my expectations, thanks to the crew at the travel company who assisted me.
My travel agent listened and was responsive to my ideas for a perfect trip when creating my itinerary. Since I went on a private tour, I got to pick and choose the places I wanted to see and the activities I wanted to do, while working within a specific budget. My agent had no qualms about adjusting the itinerary to suit my needs and expectations, even if it meant looking into other accommodations or alternative activities, and going back and forth with emails and text messages. I was provided a step-by-step guide for my trip through a detailed informational packet once everything was confirmed. This was most helpful!
The people "on the ground" provided the same excellent service! My driver was courteous, respectful, accommodating, and very professional in his demeanor, manners, and clothing. His excellent driving skills helped make me feel safe while we drove through winding mountain roads, some through light snow and rain. He communicated effectively. Through the information he shared about the places we visited and stories about his life and his family, I gained meaningful insights into Moroccan culture.
The tour operator checked in several times, ensuring everything was going well. When there was a small hitch with a couple of the local tour guides, she was quick to respond to my messages and offered resolutions to the issues.
The trip was well planned and excellently executed! Except for the issue with local tour guides, everything was above par.
Marcus' Travel Agency
Based on 234 reviews
Destinations:
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My wife and I had a wonderful trip to Morocco. Our travel agent customized our eight-day trip based on our interests in culture, Jewish heritage, desire for beautiful accommodations, and culinary interests.
Our guide and driver were wonderful. We always felt safe and well cared for, and our day-to-day itinerary was tremendously flexible. Our guide would often remind us that "this is your vacation", and we set the pace accordingly.
We delayed our initial trip by a few months because of concerns regarding the war in Israel and potential anti-American and anti-Semitic sentiment, but we felt very welcomed in Morocco. Much of that was a result of careful planning and attention to detail. I would highly recommend Zicasso’s travel agency to anyone contemplating a trip to Morocco.
Hassan's Travel Agency
Based on 56 reviews
Destinations:
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We had an excellent trip. Everything was taken care of and ran smoothly. The Zicasso travel company promptly answered questions and clearly communicated what was included in the package and what would be additional costs. Our travel agent provided advice and tips on what to pack for the trip.
The hotel and riads were stunning and the hospitality at each place was outstanding. Our driver and all of the local guides were top-notch – punctual, friendly, and knowledgeable, and overall created a memorable experience. Without them, we would have been lost! A first-rate experience I would highly recommend!
Devaki's Travel Agency
Based on 30 reviews
Destinations:
Verified Review
We could not have had a better experience. Our travel agent and the team at our Zicasso travel partner were fabulous.
They built a wonderful itinerary that really fit our interests. All of the tours were top-notch. Each of the hotels exceeded our expectations and all of the dinner reservations were wonderful!
They were responsive as we built our trip and were always available while we were traveling when we had questions.