Dick's Travel Agency
Based on 245 reviews
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Our Zicasso travel agent helped us plan a four-week trip for four people to Australia and New Zealand, and it couldn't have been more perfect or gone more smoothly. She worked with us to plan all the things we wanted to do and had many suggestions that we would not have thought about. She was easy to work with and paid so much attention to detail. The app provided for the trip was incredible. All our tickets, vouchers, itinerary, and hotel and restaurant information were available at all times. We even communicated during the trip for some last-minute suggestions. Five-plus stars!! Thanks to our travel agent.
Kate's Travel Agency
Based on 89 reviews
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Zicasso's travel partner put together an extraordinary travel experience for us. Australia and New Zealand met and, in some instances, exceeded our expectations. In planning this trip, we requested certain experiences and they came through with those that were accomplishable within our time available and resources. This was truly a trip of a lifetime.
Roseann's Travel Agency
Based on 241 reviews
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Our Zicasso travel specialist provided us with an itinerary that exceeded all of our expectations. Her knowledge, recommendations, professional attitude, and succinct communications created an adventure that enabled us to enjoy a trip of a lifetime free from worry, stress, or disappointment. Every accommodation, excursion, travel transfer, and gracious attendant was absolutely faultless and beyond compare.
Additionally, our travel company, according to the research we did prior to contracting with them, saved us money! We are grateful to our travel specialist for her keen attention and kindness. We highly recommend this company.
Rick's Travel Agency
Based on 167 reviews
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From our very first interaction with our Zicasso travel agent, he understood our needs and goals for this amazing, once-in-a-lifetime adventure. As two couples, we all had slightly different ideas and interests for this vacation, and he was able to weave together a unique, carefully choreographed, and compelling itinerary covering so many highlights across New Zealand, including an eco-lodge on Marlborough Sound, a small plane excursion, an overnight on Milford Sound, and amazing pampering on Waiheke Island, just to name a few. We had such memorable experiences and were able to truly appreciate the scope and beauty of this amazing country. Our agent's guidance was spot-on.
We did have a few glitches along the way, as happens while traveling (flight being canceled, hotel mix-ups, for example), and despite the hefty time difference with our travel agent based in the US, he was absolutely available to help us troubleshoot these issues, none of which were due to his careful planning. We were extremely appreciative of his support during those few trying moments. None of these inconveniences greatly impacted our trip, but without his help, they could have really derailed our plans. These are the times that test the mettle of a travel specialist, and he certainly passed that test. He worked to refund us for canceled excursions and helped us navigate airline websites and schedules to get back on track as easily as possible.
Two of us continued on to Australia after our three weeks in New Zealand, and that only enhanced an already unforgettable vacation. Kangaroo Island was an absolute highlight and delight in every possible way.
Many thanks to Zicasso's travel partner for creating this incredible experience for all of us.
Jo's Travel Agency
Based on 31 reviews
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We loved our New Zealand/Australia travel specialist Jo! Our original trip in March 2020 was delayed because of Covid, but Jo kept us updated and then rescheduled our trip. Her suggestions about what to see and do fit in perfectly with what we wanted out of our trip. Taking the trip and all we saw and did was even better than what the terrific itinerary showed. Just a truly awesome trip in every respect!