Kate's Travel Agency
Based on 90 reviews
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Zicasso's travel partner put together an extraordinary travel experience for us. Australia and New Zealand met and, in some instances, exceeded our expectations. In planning this trip, we requested certain experiences and they came through with those that were accomplishable within our time available and resources. This was truly a trip of a lifetime.
Chelsea's Travel Agency
Based on 64 reviews
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Overall, the trip was great! We enjoyed all of the activities and everything went smoothly. Zicasso’s tour company was very helpful and accommodating before the trip, as well as when we were there. The app was incredibly helpful and relatively easy to use. We were pleasantly surprised with the price of everything. There were several experiences that we loved, but would have never thought to book for ourselves without the agency’s recommendation.
Karen's Travel Agency
Based on 191 reviews
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Our trip to New Zealand was amazing. The team at Zicasso’s tour company was everything I could have hoped for. From the moment we first spoke, I knew we were in the right hands. Our travel agent spent a great deal of time and attention on our trip goals, who we were as travelers, and the interests of each family member. After several discussions, she completely and wholeheartedly designed a trip around us, taking into account our preferences, coupled with her travel expertise. I was especially impressed and grateful for her local expertise, her attention to detail, and the fact that she and her team routinely visit the accommodations and experiences they recommend. Even during the planning, she would make small adjustments based on local conditions. As an example, she changed an accommodation in Queenstown based on feedback that there was noisy construction nearby.
In addition to speaking constantly during the planning process, it was reassuring and so convenient to have constant access to the team during the trip. They checked in with us often and were immediately available as small issues came up. As an example, when a helicopter ride was canceled due to inclement weather, they quickly rearranged some activities so we could go on the ride later in the week. Or when we decided to skip a hike and head to Queenstown earlier than expected, they quickly made a recommendation for a delightful lunch on the way and made sure the accommodation would be ready earlier. Moreover, knowing I was traveling with three teenagers, our travel agent suggested accommodations that were luxurious yet comfortable, with very convenient amenities like laundry! She also recommended that being from America, I have a driver instead of attempting to drive myself. She was right!!!!
Their passion and enthusiasm for their travel services were unparalleled and contagious, setting the stage for a seamless, relaxed, comfortable, exciting adventure.
David's Travel Agency
Based on 140 reviews
Destinations:
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Our trip to Australia and New Zealand was coordinated and organized by Zicasso’s travel agency. We specified the places we wanted to visit from the suggestions provided by them and asked that they include in the itinerary travel-free days to visit family in Australia, in Melbourne, New Castle, and the Gold Coast.
We received all the travel details and instructions online before we left Canada. On arrival in Australia and New Zealand, we received a booklet with details for each day's itinerary (hotel name, pick-up times, places, flights).
Everything worked like clockwork, and we had a very relaxing, enjoyable, and worry-free vacation. The hotels were in great locations, secure, and provided excellent services.
Geoff's Travel Agency
Based on 76 reviews
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New Zealand and its people were spectacular, as was our trip. We felt well taken care of by Zicasso’s travel agent. He was very responsive to inquiries before and during the trip. Kudos to him for his counsel prior to the trip, advising us to spend time exploring areas like The Catlins. Overall, our expectations were exceeded.
Roseann's Travel Agency
Based on 241 reviews
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Our Zicasso travel specialist provided us with an itinerary that exceeded all of our expectations. Her knowledge, recommendations, professional attitude, and succinct communications created an adventure that enabled us to enjoy a trip of a lifetime free from worry, stress, or disappointment. Every accommodation, excursion, travel transfer, and gracious attendant was absolutely faultless and beyond compare.
Additionally, our travel company, according to the research we did prior to contracting with them, saved us money! We are grateful to our travel specialist for her keen attention and kindness. We highly recommend this company.
Danielle 's Travel Agency
Based on 4 reviews
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Zicasso’s travel company was responsive, easy to work with, and created a fantastic itinerary for me and my extended family. When things did not go as expected, they responded quickly and adjusted things as needed. I would highly recommend them.
Franck's Travel Agency
Based on 21 reviews
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Verified Review
The trip was fabulous! I'm so impressed with the way Zicasso's travel partner structured the trip by having a travel day and then a tour day. That structure really made it more enjoyable. The hotels were fantastic as well. I made one recommendation to our tour operator regarding a pod experience – it needs some guardrails for the senior citizen demographic.
It was a pleasure working with your company and I have recommended you to friends.
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