UK Travel Agents & Reviews

The trip was wonderful and the support from the travel agency was unstinting. From the first day, they were quickly responsive and continually exceeded our expectations. We had no hiccups along the way, so we didn't need to call on them during the trip, but I am confident they would have sorted any issue that arose. 

Their reputation was reinforced by our guide in Bath, who said they were a great company to work with and emphasized that anybody who "picked up the phone" would provide the high level of service we'd experienced.

Zicasso’s tour operator was nothing short of exceptional to work with. From the early stages of planning, communication was seamless. The lovely travel planner helped plan the most magical trip. Every accommodation was out of this world, the meals were amazing, and the itinerary was outstanding. We traveled with two babies and they helped plan a wonderful, magical trip.

We enjoyed Scotland so much and are looking forward to traveling there again with the same travel company! They even planned a sweet surprise for my four-year-old’s birthday that was so special for her. We were just so pleased with everything.

Zicasso’s travel agents were able to meet my budget needs and responded quickly to questions. The hotels they recommended were good to great and the experiences were just enough for us without overbooking our days. Their information on the train travel was lacking, however.

In Brussels, it was not indicated which of the three stations we were to use, the transfer time on one trip was too short to make the connection when our train was only a bit late, and the train info for our last leg was totally inaccurate as to times and connection point. Luckily, other trains were available, so it didn’t cost us anything but a little stress and a $10 Uber.

Our trip, starting and ending in Edinburgh and looping through the Highlands with an emphasis on the Isle of Skye, Inverness, and Speyside, was very enjoyable, much to the credit of our travel agency. We were awed by the sheer beauty of the Highlands, the warmth and friendliness of the Scottish people, and the country's fascinating historical sites. 

Our culinary experience was outstanding, with a variety of traditional dishes and contemporary cuisine prepared by world-class chefs. As could be expected, distillery visits gave us an opportunity to enjoy a range of whiskey flavors and styles.

Jane, the owner of the travel agency, was accommodating in creating the ideal itinerary, finding superb lodging and dining experiences for us, and helping us through last-minute bookings due to a flight cancellation. 

Our driver/guide was personable, knowledgeable, timely, and professional. He entertained us with amusing Scottish lore, local and regional information, and eagerly adjusted the itinerary as needed to suit our personal tastes and interests.

The trip was wonderful. Our Zicasso tour operator was great and really responsive during the trip. I loved the app, which made everything so much easier and clearer, and having everything in one place on our phones was so nice.

We absolutely loved working with Zicasso’s travel agents. They offered some great experiences and accommodations that I would have never considered, and did it all within our budget. We can't wait to go back to Ireland or make our first trip to Scotland, and I will definitely be calling Zicasso’s company for the next trip!

Zicasso’s travel planner provided outstanding support over a year of planning to ensure all was prepared for our trip. Then he went above and beyond to ensure all went smoothly, including picking us up at the airport, giving us a windshield tour of Edinburgh, and safely delivering us to our hotel.

When the weather caused a scheduled ferry crossing to be canceled, our travel agent immediately helped us to change our day's plans at no notice.

Finally, he took the time to meet us in Glasgow the day before our departure and take us into town for our last day of touring.

I can't recommend his company highly enough to folks looking to explore Scotland!

We took the most amazing trip to Norway to see the Northern Lights. I reached out to Zicasso, who put me in touch with our travel partner and their wonderful travel agent. She put together several options for the trip and we were able to choose the ones that best fit our family’s interests. Once everything was decided, she went to work doing everything. All the bookings, connections, transportation, etc. were handled and I didn't have to worry about any of it.

Before the trip, she confirmed all of the details and included everything on an amazing travel app that we used while we were on the trip. I can't say enough about what an amazing experience we had on our trip and working with Zicasso and our tour operator. I have used both companies before and have never been disappointed.