Top Luxury Travel Agents & Tour Companies

My husband, four adult children, and I had such a wonderful family trip! We worked with our Zicasso tour operator and she was extremely proactive, thorough, and responsive. Within a day or so after our initial introductory conversation, she sent a proposed itinerary, which was a great jumping-off point for planning. Even though we were extremely slow to book and the busy travel season was upon us, she never pressured us, and instead made suggestions to plan the best trip possible.

Once in Colombia, the travel team stayed in touch with us every step of the way through WhatsApp, including sending us boarding passes for our in-country flights. They even left us a wonderful gift at the hotel as a memento of our trip. I would highly recommend our travel company to plan any Colombia trip!

Zicasso’s travel partners were amazing to work with, from the beginning of planning our nine-night trip until the end. When I first contacted our travel agent, I was totally overwhelmed by the planning of our trip. We had limited time and there was so much I wanted our family to experience. After countless emails and phone calls, she put together a trip of a lifetime. I would highly recommend Zicasso’s travel company to anyone who is interested in a trip to Belize.

My family and I had a flawless trip and we fit a ton into our nine-night itinerary. We went from Hopkins to the jungle to San Pedro, with tours on our transfer days so we could fit in as much as we could. The itinerary was perfectly planned. I went from knowing very little about Belize before planning our trip to now knowing more about Belize than I thought I ever would. What an amazing trip and country. I highly recommend Belize being on anyone’s bucket list. I can’t recommend these travel planners enough to help you plan your trip of a lifetime!

Our Zicasso travel agent listened to our wish list and made our trip happen just as we had asked. She asked the right questions and got to know us and what kind of experience we were looking for. We appreciated her partnership with the tour operator in Peru who put everything together and made our trip exceptional. The guides and staff were great – very informative and helpful. Our guide for five days in the Sacred Valley, Cusco, Machu Picchu, and Rainbow Mountain was a delight and we enjoyed his stories about growing up in the area. Overall, the trip was a great experience.

Working with Zicasso’s travel agent on the pre-trip planning was easy. He provided expert thoughts and comments. The fact that he lives in Iceland was seen by our group as the most credible option for us.

Our agent kept track of the weather and would reach out when things needed to be shuffled around. We were scheduled for the glacier hike and the forecast changed, so that day was going to be extremely windy and perhaps the hike would be canceled. We were able to go the day before and had a beautiful sunny day, with just four of us and a guide. He also tracked our scheduled jeep tours to ensure they would go out.

Our Zicasso travel agent was amazingly helpful in crafting a custom tour and worked with us when we decided to use them for airport transport and a couple of days of touring. I appreciated her patience in all the refinements we made along the way.

We missed our connection and arrived one day late; the tour company kindly picked us up a day later. When we arrived at Lisbon airport, the driver we had was professional, affable, and exceptionally knowledgeable.

After we arrived at our hotel, I received a distressing email from the tour company that we would be charged an extra $39 for the drive to the airport because we used a van instead of a car. After several emails and texts, it became clear they mixed us up with another traveler who arrived at the same time with two portable bicycles. We appreciated the phone call from our agent apologizing for her colleague's error, but it did start off the trip with a nuisance.

Our driver for the Lisbon to Porto leg of our journey was amazing. He was professional, punctual, engaging with our sons, respectful, attentive, and knowledgeable. We couldn't have asked for a better guide for our day-long travel. We enjoyed our visits to Óbidos, Nazaré (where we had an amazingly fresh and memorable seafood lunch), and Aveiro, where he kindly shared some special traditional egg cakes with us.

We enjoyed our trip to Douro Valley. Our driver was very knowledgeable and we benefited greatly from his master’s in winery background and his enthusiasm for wines. The winery tour was satisfactory, but the picnic lunch was outstanding, with amazing views of the valley. The Douro River boat ride was very relaxing, with a nice crew; we were surprised at the amount of food and wine they had for us (enough for 10 to 15 people). Given we had just had a hearty meal, it did not make sense to us and 95% was probably enjoyed by others after we left.

As mentioned above, this was a private, custom tour booked months in advance with ample time for planning. We decided to go with this travel agency because we wanted the full experience, particularly driving on route 222, said to be one of the best drives in Europe, for at least two hours so I could enjoy the views myself instead of driving. I sent explicit emails to the tour company at the outset regarding this important desire.

Upon entering the van on the morning of our Douro Valley tour and expressing my excitement about driving on route 222, our driver informed us that this was not part of the plan and he planned to take the highway all the way there. He seemed a bit dismissive of our high priority to fully experience route 222 and wasn't communicating with anyone to make any changes, hence I emailed the company. Our driver seemed as if he was doing us a favor when he said he would drive 15 minutes on route 222 after the dam. Our driver's boss called him, but it was too late to change the route to our destination as we were 15 minutes away. Our driver then said he'd try to rearrange the boat ride to allow time to drive back for a couple of hours on route 222. This did not happen.

We had a very rushed and scary high-speed route 222 drive for 15 minutes to and the same 15- to 20-minute drive back. We had two hours at the winery after our picnic, waiting in the hot sun, that we could have used for the drive up or back to enjoy route 222.

In retrospect, I could have driven there myself or hired an Uber driver at a fraction of the cost for the experience we had that day. Or I could have booked a private Viator experience that I found that had all the components included at a lower cost (winery visit, picnic, boat tour, short drive on route 222). What distinguished our intended plans with the tour company was the extended drive on route 222.

When we travel, we like to make the most of our experiences and partner with talent on the ground to achieve them. This tour company is clearly talented. I wish they had spent the requisite time to create the private experience we were looking for with the ample time we provided for them to prepare.

The trip with Zicasso’s tour operator was truly unforgettable. From the moment we booked with them to the very last day of our vacation, everything was seamlessly organized and executed. The attention to detail was impeccable, ensuring we could relax and fully immerse ourselves in the beauty and culture of Vietnam and Thailand without any worries.

The itinerary they crafted for us was well-balanced, offering a perfect mix of sightseeing, cultural experiences, and relaxation. The accommodations were luxurious and exceeded our expectations, providing a comfortable retreat after each day's adventures.

The tour guides were incredibly knowledgeable, passionate, and friendly, enriching our experiences with their insights and local expertise. They made sure we didn't miss out on any hidden gems and helped us navigate through each destination effortlessly.

Overall, our travel company exceeded our expectations in every way possible. We highly recommend them to anyone looking for a premium travel experience in Asia. Their attention to detail, personalized service, and dedication to customer satisfaction truly set them apart.

I recently had the pleasure of working with Zicasso’s travel agent to plan my dream vacation, and I cannot speak highly enough of the exceptional service I received. From the moment I contacted them to the conclusion of my trip, everything was handled with professionalism, expertise, and a genuine passion for travel.

From the outset, they took the time to understand my preferences, interests, and budget constraints. They patiently listened to my ideas and provided invaluable insights and suggestions to enhance my itinerary. Their extensive knowledge of destinations and travel logistics ensured every aspect of my trip was meticulously planned and executed flawlessly.

One of the things that stood out to me was their attention to detail. They went above and beyond to secure the best deals on accommodations, transportation, and activities without compromising on quality. Additionally, they were readily available to address any questions or concerns I had, providing timely assistance and reassurance throughout the planning process.

During my trip, everything unfolded seamlessly, thanks to my agent’s meticulous planning. From the moment I arrived at my destination to the day of my departure, I felt well taken care of and supported. Their personalized recommendations for restaurants, attractions, and local experiences truly enriched my travel experience, allowing me to immerse myself fully in the culture and beauty of the destination.

In summary, I cannot recommend Zicasso’s travel company highly enough. Their dedication to customer satisfaction, expertise in travel planning, and commitment to excellence set them apart in the industry. Thanks to their efforts, I enjoyed a stress-free and unforgettable vacation that exceeded all my expectations. If you're considering booking your next adventure, look no further than this company for an exceptional travel experience.

Thank you once again for making my travel dreams a reality.

Our trip, starting and ending in Edinburgh and looping through the Highlands with an emphasis on the Isle of Skye, Inverness, and Speyside, was very enjoyable, much to the credit of our travel agency. We were awed by the sheer beauty of the Highlands, the warmth and friendliness of the Scottish people, and the country's fascinating historical sites. 

Our culinary experience was outstanding, with a variety of traditional dishes and contemporary cuisine prepared by world-class chefs. As could be expected, distillery visits gave us an opportunity to enjoy a range of whiskey flavors and styles.

Jane, the owner of the travel agency, was accommodating in creating the ideal itinerary, finding superb lodging and dining experiences for us, and helping us through last-minute bookings due to a flight cancellation. 

Our driver/guide was personable, knowledgeable, timely, and professional. He entertained us with amusing Scottish lore, local and regional information, and eagerly adjusted the itinerary as needed to suit our personal tastes and interests.