Latin America Travel Agents & Reviews

Our Zicasso travel agent listened to our wish list and made our trip happen just as we had asked. She asked the right questions and got to know us and what kind of experience we were looking for. We appreciated her partnership with the tour operator in Peru who put everything together and made our trip exceptional. The guides and staff were great – very informative and helpful. Our guide for five days in the Sacred Valley, Cusco, Machu Picchu, and Rainbow Mountain was a delight and we enjoyed his stories about growing up in the area. Overall, the trip was a great experience.

We had a wonderful time in Costa Rica and spent our time in La Fortuna and Manuel Antonio.

We were welcomed at the airport by a driver and tour guide, and transferred to La Paz, where we had a great tour of the gardens, waterfall, and wonderful wildlife (including sloths), then continued our drive to the resort near La Fortuna. The hotel was beautiful, with magnificent rooms, volcano views, and a spectacular, expansive buffet each morning with an omelet station, fresh fruits, and an extended selection of local, delicious foods, including a smoothie station. The hotel staff were friendly and provided great service. On the first night, we ate at a restaurant at the hotel which had a limited menu for our family.

We had a wonderful guide on day two who brought us to the Arenal rainforest, with hanging bridges, an aerial tramway, and a zipline which was beyond a spectacular, adventurous experience that we will not forget. We enjoyed the hotel’s thermal pools and excellent dinner in La Fortuna (varied menu and open to substitutions).

On day three, we had another day of adventure on the Balsa River for whitewater rafting. Our family of six had a spectacular guide who kept us exhilarated and safe! It was a blast and perhaps the best family activity! We enjoyed dinner at a restaurant in La Fortuna (good food, but pricey).

We had another great guide for our hike in the Arenal Volcano National Park on our fourth day and dinner at a local place with a very limited atmosphere, but a spectacular meal brought out on grills to continue the cooking of steak, chicken, shrimp, and fresh fish, with delicious sauces on the side. It was plentiful, wonderfully displayed, and delicious.

Day five was supposed to be a five-hour transfer to Manuel Antonio to include a crocodile encounter and lunch. Due to the Easter holiday week, it took 10 hours, but our driver was kind and patient, and we enjoyed our time together. We learned a good deal of Spanish on the way. We arrived where rainforest and beach meet at the hotel. The hotel was beautiful, but rustic, overlooking the water, and we had dinner. The staff were all great and helpful, getting our luggage handled at 5am and transportation as needed for restaurants.

On day six, we enjoyed the morning at the adult pool. There were monkeys all around us in the canopies and trees. It was exciting to watch and take photos! We had lunch at the hotel and then the guide picked us up on time and took us for a fun adventure on Damas Island: an estuary and mangrove kayaking tour. We enjoyed the dinner provided with the kayak tour, then had a late-night BBQ at the hotel!

Day seven was action-packed, with a transfer and spectacular, passionate tour guide for our outing to Manual Antonio National Park. We had lunch at the hotel and then another very exciting ATV adventure! We had a fabulous dinner at a café with a beautiful atmosphere.

On our last day, we were transferred very early to the airport and said goodbye to an amazing, adventurous family vacation.

We want to thank Zicasso’s travel agents for all their help in planning this vacation. They were patient, attentive, and accommodating of our relentless changes to the plans and restaurants. They were with us all the way from planning to arrival, and always available for any questions or guidance. All the plans were executed seamlessly and on time, with quality recommendations and team support. Thank you for all the great moments and memories!

My husband, four adult children, and I had such a wonderful family trip! We worked with our Zicasso tour operator and she was extremely proactive, thorough, and responsive. Within a day or so after our initial introductory conversation, she sent a proposed itinerary, which was a great jumping-off point for planning. Even though we were extremely slow to book and the busy travel season was upon us, she never pressured us, and instead made suggestions to plan the best trip possible.

Once in Colombia, the travel team stayed in touch with us every step of the way through WhatsApp, including sending us boarding passes for our in-country flights. They even left us a wonderful gift at the hotel as a memento of our trip. I would highly recommend our travel company to plan any Colombia trip!

This was the best Zicasso travel company I have worked with! From the moment our agent and I spoke about our trip to Peru, she listened, guided, and offered the best suggestions and recommendations to plan an unforgettable and memorable family vacation.

She went above and beyond to ensure our trip was seamless, smooth, safe, and without any worries or hassles. She was always available to answer any questions we had and thought of everything, from emailing our boarding passes to the hotel (when we didn't have Wi-Fi service) to adding a last-minute museum tour and following up immediately to see if we liked our tours, hotels, etc.

The itinerary she planned for us was perfect, all of the hotels were beautifully equipped and in the best locations, and the guides/drivers were attentive, knowledgeable, and super-friendly. I highly recommend our travel agent and her company, who provided personal, top-notch service with the most excellent guides.

Zicasso’s travel partners were amazing to work with, from the beginning of planning our nine-night trip until the end. When I first contacted our travel agent, I was totally overwhelmed by the planning of our trip. We had limited time and there was so much I wanted our family to experience. After countless emails and phone calls, she put together a trip of a lifetime. I would highly recommend Zicasso’s travel company to anyone who is interested in a trip to Belize.

My family and I had a flawless trip and we fit a ton into our nine-night itinerary. We went from Hopkins to the jungle to San Pedro, with tours on our transfer days so we could fit in as much as we could. The itinerary was perfectly planned. I went from knowing very little about Belize before planning our trip to now knowing more about Belize than I thought I ever would. What an amazing trip and country. I highly recommend Belize being on anyone’s bucket list. I can’t recommend these travel planners enough to help you plan your trip of a lifetime!

Overall, I believe the travel agency did a good job of setting everything up. All the guides showed up on time and ensured we reached our scheduled destinations. The hotels were clean and comfortable. Overall, it was a positive trip and I would recommend using this travel company.

Zicasso’s tour operator arranged an amazing trip to Costa Rica for our anniversary. He listened to our initial ideas, put together a fabulous itinerary, and helped us make a few mid-trip adjustments.

We spent a full day in San José, then three days on the Osa Peninsula, and another four days in the Monteverde Cloud Forest. All the accommodations, activities, drivers, guides – everything was wonderful.

We also felt like we got to know some interesting people and places in different parts of Costa Rica, despite not speaking Spanish. We couldn't have done it without our agent’s help. We absolutely recommend him!

Our Zicasso tour company arranged a truly exceptional trip for us, enabling us to enjoy the bustle of Buenos Aires and the spectacular beauty of Patagonia in less than two weeks.

Our requests were accommodated as best as possible in the context of a busy travel season there. The hotels were great, the guides professional and knowledgeable, and all the private adventures exceeded our expectations.

Communication was somewhat of a challenge. Our travel agent was very responsive throughout the trip, but I never heard directly from drivers or guides, despite assurance they would contact me. I raised this every day, but none of them connected with me. Rather, they chose to communicate with one of the men traveling in our group. I suppose it's a gender bias thing, but it was annoying. Nonetheless, everything went as planned and without a hitch. The drivers and guides showed up exactly when scheduled and the whole itinerary was fulfilled to the letter.