Japan Travel Agents & Reviews

We had a fabulous time. It was one of our all-time favorite trips. The places recommended and chosen by Zicasso’s planner and her company were perfect for us and covered well the varied interests of three people. She did an outstanding job and was very knowledgeable, sensitive to what we wanted, and responsive. She was also a genuinely friendly, warm, and wise person.

Japan was utterly fascinating and wonderful to experience. It is a perfect travel destination for Americans. It is just like here – busy, modern, technologically advanced, affluent, sophisticated, except everything is different.

Our guides were just wonderful and we learned so much from listening to and talking with them. They were very charming, very intelligent people who were very sweet to us. They, in their personalities, kindness, and knowledge, were a major part of the trip. I really could spend the rest of the review telling you about how wonderful they were and how they extended themselves for us – perfect guides who became friends.

The trip was unforgettable and very well organized by Zicasso's travel partner. Other than one or two very small issues, which could be improved and are not necessary to mention here, everything was great.

Our trip to Japan can be summed up in one word… perfect. We saw the things we wanted to see and were introduced to things we had no idea existed, all because of the careful planning by Zicasso’s travel company and the guides they use.

We highly recommend this travel agency that Zicasso connected us with. The level of service we received from the agency was exceptional from the very start, all the way to the end of our trip. This is the third trip we have booked with Zicasso, and like all the others, it did not disappoint.

We really liked the fact that our agent was based in Japan. We felt like it would be nice to be able to contact an agency in the same time zone in case of any issues. After discussing what we were interested in, they crafted a wonderful itinerary that gave us a great introduction to this beautiful country and the culture. All the details were well thought of, like getting us seats on the Shinkansen where we could put our luggage behind us and on the side, where we were able to see Mount Fuji. It made our travel stress-free!

All of the accommodations and transportation were well appointed. It was nice to have transportation ready for us to be picked up instead of waiting at a taxi line.

Everything was on time and seamless. We loved every single one of our guides, who patiently explained traditions and provided the history of every place we visited. They were also very accommodating with our requests. We loved all the places they took us for lunch. It gave us a taste of each of the regions we visited.

Our agent also booked my birthday dinner at a fantastic restaurant in Kyoto. We had an amazing view of the pagoda at the nearby temple.

We felt very well taken care of throughout our entire trip! Don’t hesitate to book!

The trip was fantastic, and Zicasso’s travel company did a great job setting up all of the tours and arrangements, including the transit cards, train tickets, and Wi-Fi device.

Zicasso’s travel agent designed a unique and unforgettably fantastic trip for us to Japan. Her attention to detail was amazing. She completely listened to our wants and needs, and arranged for us to stay in great hotels, with superb guides in every city. And she actively followed up with our tour guides daily to see how we were doing and to give personalized instructions to the next tour guide. Somehow, she even got us a personal audience with a geisha-in-training (“maiko”), something our experienced tour guide had never had the privilege to do before.

We had a bunch of questions as we prepared for the trip and during the trip, and she always responded with impressive speed and great answers. We could not be happier with the service and value provided by Zicasso’s travel company. Thank you to our agent!

Our travel agent at Zicasso’s tour company was top-notch! The extraordinary trip itinerary developed by him was exactly what we dreamed about. We visited Tokyo, Hiroshima, Miyajima Island, Okayama City, Shodoshima, Osaka, Arima Onsen Village, and Kyoto in a whirlwind two weeks.

After taking a 40-person group tour in Japan years ago, we opted for private guides this time and it was wonderful. The guides were knowledgeable, caring, spoke English, and best of all, were flexible about the daily schedule. Our agent worked out a balanced itinerary with mostly busy days, but also a few free, more relaxing days.

The “green” train tickets were purchased in advance, so we didn’t have to deal with the ticket machines – we just showed up at the train station on the right platform at the right time!

Our agent worked with us to tailor the trip. We had not been to Hiroshima or Miyajima on our prior trip and wanted to see particular sights in Kyoto, visit Shodoshima Island, and stay in a ryokan, which was a luxurious treat! He was very responsive, as we talked over the phone once and emailed back and forth to fine-tune the itinerary.

Over the years, we’ve learned it’s best to use a travel agent located in the country, and that’s one of the reasons we favor Zicasso. Our agent has lived in Kyoto for 20+ years and knows Japan, but he is originally from New Zealand, so English is his native language. It was so nice to meet him in person – he took us through Toji Temple in Kyoto.

The entire two-week trip went off without a hitch! All the tour guides and assistants were there to meet us at the specified times and the cherry blossoms even delayed their appearance to greet us. We highly recommend Zicasso’s travel company. You will be in good hands.

Right from the start, communication was prompt and helpful. Once we selected our Zicasso partner, they were fantastic at offering options to suit our requirements. They guided our decision-making in where best to spend the precious few days we had in Japan and were mindful of the fact that we were traveling with a 14-year-old, like returning to Tokyo after Kyoto for a final day of shopping!

We were provided with comprehensive documentation and a summarized version to support our trip. This included general location guidance, as well as insightful history, but also very practical tips, especially on using the rail system!

The hotel locations at each stage were perfect for where we wanted to be and what we wanted to explore, and both guides were superb. They were kind and caring, yet practical, and did their absolute utmost to ensure we had a great time and amazing experiences.

Without a doubt, this was a holiday to remember and cherish.