Ireland Travel Agents & Reviews

The trip was wonderful. Our Zicasso tour operator was great and really responsive during the trip. I loved the app, which made everything so much easier and clearer, and having everything in one place on our phones was so nice.

The trip was wonderful and the support from the travel agency was unstinting. From the first day, they were quickly responsive and continually exceeded our expectations. We had no hiccups along the way, so we didn't need to call on them during the trip, but I am confident they would have sorted any issue that arose. 

Their reputation was reinforced by our guide in Bath, who said they were a great company to work with and emphasized that anybody who "picked up the phone" would provide the high level of service we'd experienced.

Zicasso’s travel agents were able to meet my budget needs and responded quickly to questions. The hotels they recommended were good to great and the experiences were just enough for us without overbooking our days. Their information on the train travel was lacking, however.

In Brussels, it was not indicated which of the three stations we were to use, the transfer time on one trip was too short to make the connection when our train was only a bit late, and the train info for our last leg was totally inaccurate as to times and connection point. Luckily, other trains were available, so it didn’t cost us anything but a little stress and a $10 Uber.

Words cannot adequately describe how perfect our trip was. My mother's dream was to see Ireland, but my father, at age 78, is not able to walk very far. I wanted her to be able to experience Ireland, but also make sure my father could be included. I contacted several companies with the above desires and Zicasso’s travel agent was the only one who adequately addressed my concerns about my father's abilities. From there, I left it in her, then our guide’s, hands.

Our agent put together the perfect itinerary to provide a history of Ireland and its people, and then to experience the Irish countryside. She was quick with her responses to my questions and easily provided extra amenities like a wheelchair in case my father needed it and a yoga mat on request. After we booked the trip, my father's health declined further and I was very nervous that he wasn't going to be able to participate in the trip. However, our guide and driver made sure he could do almost everything. Our guide felt like part of our family and personalized the trip more than I ever could have imagined.

We had five in our group, my nuclear family, and he learned what each of us was interested in and made stops along the route specifically for each of us, often effortlessly juggling us in different places at the same time. For the times that my father was too tired to participate, our guide kept him company in the van with witty conversation.

The hotels we stayed at were top-notch, with service that was not just professional, but personal. The staff also took care of us like family. I had gone into the trip with some trepidation about making sure both of my parents were taken care of, but our travel agent and guide made it so easy that during the trip I was just able to enjoy what was likely the last trip my family will be able to take together. I cannot thank them enough for creating a trip that was absolutely perfect.

We absolutely loved working with Zicasso’s travel agents. They offered some great experiences and accommodations that I would have never considered, and did it all within our budget. We can't wait to go back to Ireland or make our first trip to Scotland, and I will definitely be calling Zicasso’s company for the next trip!

This is the third time I have used Zicasso to arrange travel. As is usually the case, Zicasso provided two prospective local travel agents for the intended trip. In the other two instances, I had some difficulty in deciding which agency to choose. Not the case with our travel agent. After conferring with her once, she immediately got what we were looking for. She generated a preliminary proposal, which was pretty close to the mark, and our decision was easy.

Following this initial phase, our travel agent put together a lodging proposal based on our input and drew up a proposed itinerary. I say "proposed" as it was very much an outline. We were nearly entirely self-driving, so what we did each day was of our own choosing, based on her suggestions. This worked out perfectly, as we were largely free to alter the itinerary as necessary, such as due to inclement weather.

Our travel agent did, however, book some very judiciously chosen excursions, such as a day trip to Inishmore with a private guide, which was phenomenal, and the Connoisseur Experience at The Guinness Storehouse in Dublin, which, as a non-beer drinker, I found totally enthralling.

The highlight of the hotel choices was definitely the castle. An amazing property!

I found our travel agent easy to work with, very communicative before and during the trip, and would highly recommend working with her.

We took the most amazing trip to Norway to see the Northern Lights. I reached out to Zicasso, who put me in touch with our travel partner and their wonderful travel agent. She put together several options for the trip and we were able to choose the ones that best fit our family’s interests. Once everything was decided, she went to work doing everything. All the bookings, connections, transportation, etc. were handled and I didn't have to worry about any of it.

Before the trip, she confirmed all of the details and included everything on an amazing travel app that we used while we were on the trip. I can't say enough about what an amazing experience we had on our trip and working with Zicasso and our tour operator. I have used both companies before and have never been disappointed.

Our anniversary trip to Scotland and Ireland, planned by Zicasso’s travel company, was unforgettable!

Our travel agent was very easy to work with! She made several adjustments to our itinerary at our request and also to address some of the vendor's changes, such as one of our flights (originally from Inverness to Dublin) and one of our "in a local home, dinner and cooking lessons" (originally in Scotland). She was cognizant of my budget constraints and suggested I do some of the driving myself to reduce the cost of private drivers.

Then, during our trip, little things like a wine and cheese board in our room upon our arrival in Edinburgh were very much appreciated! Also, when things didn't go as planned (flight delay from Aberdeen to Dublin), she was available (at 2am Pacific time) to help smooth out the bumps! Even the way our trip itinerary built up to a subtle crescendo with our stay in a castle made this a trip we will never forget!