Adam's Travel Agency
Based on 101 reviews
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The trip was wonderful. Our Zicasso tour operator was great and really responsive during the trip. I loved the app, which made everything so much easier and clearer, and having everything in one place on our phones was so nice.
Mario's Travel Agency
Based on 484 reviews
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Zicasso’s travel agents were able to meet my budget needs and responded quickly to questions. The hotels they recommended were good to great and the experiences were just enough for us without overbooking our days. Their information on the train travel was lacking, however.
In Brussels, it was not indicated which of the three stations we were to use, the transfer time on one trip was too short to make the connection when our train was only a bit late, and the train info for our last leg was totally inaccurate as to times and connection point. Luckily, other trains were available, so it didn’t cost us anything but a little stress and a $10 Uber.
Neil's Travel Agency
Based on 50 reviews
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The trip was wonderful and the support from the travel agency was unstinting. From the first day, they were quickly responsive and continually exceeded our expectations. We had no hiccups along the way, so we didn't need to call on them during the trip, but I am confident they would have sorted any issue that arose.
Their reputation was reinforced by our guide in Bath, who said they were a great company to work with and emphasized that anybody who "picked up the phone" would provide the high level of service we'd experienced.
Tom's Travel Agency
Based on 140 reviews
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We absolutely loved working with Zicasso’s travel agents. They offered some great experiences and accommodations that I would have never considered, and did it all within our budget. We can't wait to go back to Ireland or make our first trip to Scotland, and I will definitely be calling Zicasso’s company for the next trip!
Lindsey's Travel Agency
Based on 359 reviews
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We took the most amazing trip to Norway to see the Northern Lights. I reached out to Zicasso, who put me in touch with our travel partner and their wonderful travel agent. She put together several options for the trip and we were able to choose the ones that best fit our family’s interests. Once everything was decided, she went to work doing everything. All the bookings, connections, transportation, etc. were handled and I didn't have to worry about any of it.
Before the trip, she confirmed all of the details and included everything on an amazing travel app that we used while we were on the trip. I can't say enough about what an amazing experience we had on our trip and working with Zicasso and our tour operator. I have used both companies before and have never been disappointed.
Anne Marie's Travel Agency
Based on 131 reviews
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Our anniversary trip to Scotland and Ireland, planned by Zicasso’s travel company, was unforgettable!
Our travel agent was very easy to work with! She made several adjustments to our itinerary at our request and also to address some of the vendor's changes, such as one of our flights (originally from Inverness to Dublin) and one of our "in a local home, dinner and cooking lessons" (originally in Scotland). She was cognizant of my budget constraints and suggested I do some of the driving myself to reduce the cost of private drivers.
Then, during our trip, little things like a wine and cheese board in our room upon our arrival in Edinburgh were very much appreciated! Also, when things didn't go as planned (flight delay from Aberdeen to Dublin), she was available (at 2am Pacific time) to help smooth out the bumps! Even the way our trip itinerary built up to a subtle crescendo with our stay in a castle made this a trip we will never forget!