The trip was exceptional, exciting, and very accommodating in all its services, including hotels and activities. This African safari company's staff was of high quality and our experiences with them were top-notch.. They were knowledgeable, caring, sensitive to our needs, gracious, warm and fun. Read more
Our trip was amazing and the travel company was perfect. Every step of the way was very organized and everything proceeded as planned. Plus there were tons of extra little details - we will 100% be using Zicasso again in the future. Read more
Milandi did a great job of listening to what we wanted, and in trying to keep us pretty close to our budget (which was definitely quite tight). We got a great mix of dramatic landscapes, and wildlife, and really enjoyed ourselves. Read more
The travel company agent, Debbie, did an excellent job in setting up a tailored 50th anniversary trip for my wife, sister, brother-in-law and myself. All transfers were handled smoothly even when there was one minor, weather related delay. The guides were helpful and accomodating and the hospitality in each of the... Read more
My husband and I spent close to 5 weeks traveling thruout South Africa, Zimbabwe, Tanzania and ended in the Seychelle islands. Deborah and the team made all this travel so simple! We never had to worry about anything. We were always met as scheduled at airstrips, airports, etc.
The travel company helped us plan a 3 week independent trip to South Africa, Zimbabwe & Chobe National Park. Malani, our agent, was always quick to respond and what was most appreciated is that she listened to our requests and adjusted her recommendations appropriately. This resulted in a fabulous vacation that... Read more
What was most-impressive was the time the people at this Africa safari tour operator took to speak with both my wife and me individually to determine what would be the best trip to meet our needs. It was a tailor-made vacation, which was tweaked along the way to make it exactly what we wanted. Plus they provided a... Read more
Zicasso was great because it gave us the option to choose from 3 different travel companies. We felt that the best company, with the best prices and options, and superb customer service was this South Africa safari company!! The owner of the company, whom is located in the US, replied to me within an hour to tell... Read more
We are glad that we had this South Africa safari tour operator to help us with our plans. Although we arranged our own flights in and out of Vic Falls, all of our transfers were professional and on time. We especially appreciated them when crossing the Botswana/Zimbabwe border, which may have been "tricky" on our own... Read more
Working with our travel planner at this African safari tour operator was a great experience. We started Jan 10 and after numberous emails, phone calls, recommendations, revisions over 2 week period we were very satisfied that our trip would be exactly what we wanted.
However, they did not stop working after... Read more
We took our honeymoon in the Fall of 2018 (after being married for 5.5 years) - we wanted the trip to be perfect and the timing to be right, so we kept pushing it back and back. When we finally got around to planning it, we looked into a few different travel companies to help. After doing some research, we decided to... Read more
Making arrangements for our 2020 trip to Southern Africa was much easier than expected. We were happy to deal with a local organization and local people, after reviewing the websites for the major consolidators and their pre-packaged itineraries. Our travel planner reached out to us - during the awake hours in our... Read more
Wonderful trip, wonderful service in planning the trip! Great recommendations and targeted insights to make the safari experience live up to expectations, appreciated the first hand experience of agency. The logistics organised by them ran like clockwork. Read more
Our two weeks in Zimbabwe and Botswana gave us memory for a lifetime. The trip planner and his team did a terrific job orchestrating a dream vacation and were available before and during the trip to make sure that we had the best time ever. We would not hesitate one second to reach out to them for our next African... Read more
The trip was amazing. The itinerary covered everything we’d want to do and see, lodge selections are awesome, transportation arrangements were flawless. Both travel designers are very responsive to our requests. Read more
This travel team helped my family and friends plan a trip of a lifetime. They were extremely meticulous regarding every little detail and put together the most amazing itinerary. Our trip designers were extremely responsive and even answered questions during our trip. Read more
First, this travel team provided us with an awesome personalized package that perfectly met our needs. All of our exchanges were done by email and they were responsive to our questions. They provided us with hotels that were aligned with our needs. For the trip itself, everything was executed as planned without... Read more
Fantastic trip. Everything was perfectly organized, itinerary was very well-thought through. Great accommodations, great guides. Our travel planners were wonderful to work with, very responsive to our specific needs. Highest recommendation - have already suggested them to a colleague. Read more
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