The trip was fantastic. The level of service and personalized attention at each location met and exceeded expectation, which is a rare thing. The number of problems or issues was very limited and and no time did anything seem out of control or limit our enjoyment.
One bit of feedback is the information... Read more
The trip was awesome! We had a fantastic time! As first timers to Africa and going on safari, we had no idea where to go or what to do, but our agent at this travel company has so much knowledge and experience that he helped us plan the perfect trip! Read more
This travel company is a very professional outfit. Our representative from the agency planned our vacation paying attention to every detail based on our interests and preferences. She was always available to answer any questions we had about any aspect related to the vacation. The result of the meticulous planning... Read more
This was an outstanding experience all the way around. Our agent at this safari travel company was so attentive, professional, and well-versed in all things Africa. Every question we had was answered quickly and honestly. She showed great consideration for what WE were looking for, as opposed to trying to fit us... Read more
This Africa safari travel company did an incredible job. Our trip involved 5 different sleeping venues in three countries, and coordination of transportation, guides, and 4 airline trips in-continent. It is hard to imagine that things could have gone any better; each segment of our trip occurred as planned, and... Read more
Our vacation to Southern Africa was truly the trip of a lifetime! The planning process with this travel company was very easy and smooth. We were assigned a travel consultant who provided us with an initial itinerary. She then made suggestions and gave advice to customize the trip to our personal interests and... Read more
We are group of 3 couple, we travel frequently all over the world at least 2 long trip a year. definitely this was the best trip in terms of planning, executing by the best travel agency in the world. both of our agents did superb job organizing this fantastic trip. Every thing done by them was... Read more
The entire trip was outstanding. Muchenji Safari Lodge was excellent. Our hosts make the visit personal and fun. Loved the room and service. Could not have been any better. Food was excellent. Activities were well planned and we experienced all that Africa is. Excellent.
Our vacation exceeded our expectations in every way possible - the selection of our Safari Camp; accommodations in Cape Town, Franschhoek, and Victoria Falls; and tour guide for Cape Town area. Read more
I couldn't believe it when it was happening how much planning took place and all the separate pieces needed that came together to form this perfect trip. Our travel company and our agent, in particular, did an amazing job. From Joburg airport to the hotel to Zambia to Kadizora Camp in Botswana, Cape Town, a hot air... Read more
This safari travel company gave us a trip of a lifetime. Their attention to detail and the tailoring of the trip to fit our style of travel was superb. We had the most amazing time and it is all thanks to this company! From the moment we were connected with them through Zicasso, we had such a hands-on, personal... Read more
Our safari travel planner was so knowledgeable, friendly, professional and patient when putting together our trip. She was responsive to all of our emails (there were many!) and the outcome was excellent! We loved nearly everything she chose for us and honeymoon celebration was communicated to the lodges, transfers... Read more
Our safari travel company put together a fabulous itinerary for us to visit Southern Africa for two weeks (including travel time). Their preparation plans and kit which arrived before the trip were extremely helpful. The entire trip went flawlessly and was one of our best ever. We explained our major interests... Read more
This travel company organized our first trip to South Africa, in fact, it was our first trip to the continent of Africa. As I tell everyone, together we organized the perfect itinerary for us. We saw the very best that Africa had to offer but also had some very real experiences with the worst of Africa. Our... Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.