Exceeded our expectations in many ways: quality of the facilities and personnel there, the quality of the food, the execution of all the connections necessary to get us from one place to another. The quality of the guided tours of Pretoria and Johannesburg was outstanding and accommodating to our desires... Read more
We just returned from our amazing trip to Africa. It took me nearly 4 years to plan the trip. It all started to come together when I discovered Zicasso. We didn't want to be "shoe horned" into a packaged tour or trip. Zicasso connected me to this tour company in South Africa. Our trip planner and his team helped... Read more
Kim and I can't say enought wonderful things about your company and especially our trip planner. Not only did she book a fantastic flawless trip for us where we never had to worry about a thing; she also was very available to help with with several last minute changes that had to be made unexpectedly the day we... Read more
Our tour planner was very helpful in the planning process to figure out logistics, ensure we would hit everything we wanted to, and gave insight on things we had not yet thought of. The itinerary was very thorough, including links to each website, tipping guides, and extras like hiking and restaurant... Read more
Most of the trip was great. The tour planner, who organized our trip, did a great job overall. She was attentive, responsive and professional. The lodgings she chose for our first 3 legs of our journey were... Read more
My wife and I reviewed itineraries and quotes from 5 different travel agents before choosing to work with this travel company for our trip to South Africa and Zambia. We're incredibly happy with our decision. Our travel specialist did an exceptional job of listening to what we wanted, staying within our budget, and... Read more
My husband and I knew we wanted to visit Southern Africa for our honeymoon but were not 100% sure where to start. Through Zicasso, we were paired up with this travel agency and it was the perfect match. These travel planners are amazing to work with - they are incredibly knowledgable, pay attention to all of the... Read more
I can’t begin to decide what made my 50th birthday trip, organized by this travel company, our best trip ever. Could it be the personal service? From the very beginning, our travel agent made sure he knew what we wanted and our expectations. He narrowed down each area we wanted to visit with three suggestions of... Read more
I could not possibly thank this safari travel agent and her company enough for the wonderful trip. We had the very best adventure. Not only did I send this agent my wishlist of activities and destinations but I also described the kind of trip I wanted to have: luxurious and celebratory but also active and exciting... Read more
My wife and I recently travelled to South Africa - Capetown & Kruger Park Safari, and then to Victoria Falls (Zambia). It is a trip that I have dreamed about all my life: from the time I was a young child and keen wildlife enthusiast, I longed to go on a safari; as an adult, I very much wanted to see Victoria... Read more
We had an AMAZING trip to South Africa to celebrate the milestone of turning 30!
This safari travel coordinator was definitely the right choice to plan our trip. We gave them a budget, a timeline, and a list of things we wanted to do on our trip and they made it happen. It was almost effortless for us as they... Read more
Absolutely amazing!!! The trip was an absolute dream and a (hopefully more than) once in a lifetime experience. Everything we did was ridiculously awesome. And all of the transportation was seamless. From start to finish, our safari travel company was outstanding. And our travel agent was phenomenal. She took care... Read more
My husband & I along with our 2 teenage boys had an unforgettable 2 weeks in Southern Africa. Our Africa safari travel company's planning & execution of the trip was impeccable, at such short notice too. Our trip coordinator was patient in listening to all our requests & answering all our questions. Her... Read more
From the moment we spoke to our agent, we knew that our trip was in the hands of a professional who knew and loved the people and the countries that we would be visiting in Africa. Our agent, on behalf of this travel company, planned an itinerary with our needs and travel desires in mind, and as our interests... Read more
Nothing but great things to say about our experience with this Africa safari travel planner!! The day after we entered our Zicasso request online, we were contacted by our agent. We clicked immediately. She got right away what we wanted to achieve during our trip and began helping us to develop a workable plan. If... Read more
Our trip to Southern Africa (South Africa, Zambia and Botswana) was the trip of a lifetime. After trying to research our trip by myself, I read about Zicasso and contacted them to help with choosing a travel company. It couldn’t have been better. We were given the names of two travel companies and contacted both.... Read more
The trip was definitely the "trip of a lifetime" for us and we both have enjoyed more international travel than most. Our representative at this Africa safari travel company was amazing in her listening skills and how quickly she gleaned our tastes, trip goals, likes and dislikes. We spent 2 weeks in Africa and... Read more
The following is what we wrote to the travel agency directly:
I am writing this in lieu of the survey and hope that we cover the questions. First of all, THANK YOU!!! Our agent was wonderful and accomodating in reference to the scheduling and the itinerary. She was charming and friendly and was quick to... Read more
This trip was one that I had dreamt about doing for a very long time, and with the incredible assistance of our agents at this Africa safari travel company this truly was a trip of a lifetime. Remarkable in every way. As someone who has travelled a lot, I am always concerned about making connections, having the... Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.