Vietnam Travel Agents & Tour Reviews

4.83008
4.83 out of 5 stars
4.83 stars based on 512 reviews

Real customer reviews for Zicasso’s Vietnam Tours referral service.

We match travelers with top travel agents and tour companies.

Travel Review: Southeast Asia Vacation, Vietnam, Cambodia, Hue, Ho Chi Minh City, Siem Reap, Mekong Delta, Phnom Penh

4

by traveler 

Heidi B.

This agency is a very classy and professional travel company. They are willing to work with you to individualize your trip activities and hotels. Every part of our itinerary was covered and the guides and drivers were not only competent at their job and totally reliable but  they were also exceptional people with... Read more

Travel Review: Southeast Asia, Halong Bay, Luang Prabang, Angkor Wat

5

by traveler 

Mary Jo G.

Itineraries were well-planned with a good mix of private time and time spent with a guide. Connections were seamless and stress-free. Fabulous! Read more

Travel Review: Vietnam, Hanoi, Hoi An, Halong Bay Cruise, Cycle Tours, Farm-Fishing Eco Tour, Cuisine

5

by traveler 

Barbara K.

From our first contact, our travel company and our agent, in particular, were a pleasure to deal with. Within a few emails she had encapsulated exactly what we were looking for, all her suggestions were excellent and she gave us great options of various activities in different areas. 

Our agent's organisation... Read more

Review: Luxury Southeast Asia Tour, Cambodia, Thailand, Vietnam, Siem Reap, Hoi An, Hanoi, Buddhist Culture, Cuisine, Wildlife

4

by traveler 

Judith E.

The original planning was difficult, and at times the agent we dealt with seemed impatient with our request for information or changes.
However, the sister company who actually provided our guides anf drivers was fantastic.
I can't say enough about the quality of the guides. Each one was special in his... Read more

Travel Review: Luxury Tour of Vietnam, Laos & Cambodia, Sapa, Saigon, Siem Reap, Luang Prabang

3

by traveler 

Robin and Bob R.

The service we received from this travel agency was good, not great.  It did not compare to the service we received the two other times we used a Zicasso recommended travel agency.  There should have been more attention to detail and we should not have felt the need to oversee and double check flight and other... Read more

Travel Review: Luxury Tour of Vietnam & Cambodia, Ho Chi Minh City, Hue, Hoi An Bike Tour, Angkor Wat, Mekong Delta

5

by traveler 

sofi r.

What a wonderful trip!

We contacted this travel agency from Europe with a rough outline of what we wanted to see and experience - they helped us plan a great itinerary. We emailed to and fro and came up together with a great schedule - they listened to our comments, amended the plan a number of times and... Read more

Review: Southeast Asia Tour, Thailand, Cambodia, Vietnam, Bangkok, Chiang Mai, Hanoi, Koh Samui, Halong Bay Cruise, Mekong River

5

by traveler 

Malla B.

Excellent tour package and itinerary for a month long Southeast Asia trip visiting Cambodia, Vietnam and Thailand.

Our travel agent did a super job to ensure that we had an amazing travel adventure.

Transportation arrangements for pick-up and tours were efficient and well organized.  

Drivers were... Read more

Travel Review: Vietnam Tour, Saigon Vespa Tour, Halong Bay Cruise, Hoi An, Mekong Delta

5

by traveler 

Julia G.

Outstanding service, start to finish. We were a little uncertain whether we could take "on faith" that our travel agency would handle everything smoothly -- or even be there when we arrived! -- and we could not be more pleased with their service. We went through four drafts of our itinerary via email with our agent... Read more

Vietnam Tour Review: Halong Bay Cruise, Hanoi Food Tour

5

by traveler 

Celine L.

Very well organized trip: everything came together perfectly, driver was always there on time to pick us up, guides were knowledgeable and fun. The contact person at the tour agency that we were matched with was also very helpful and approachable. Read more

Travel Review: Tour of Vietnam & Cambodia, Hanoi, Hoi An, Halong Bay, Mekong Delta, Angkor Wat, Boating, Motor Scooter Tour

4

by traveler 

Judy F.

They were very flexible about arranging the trip and came up with good ideas. Airport pickups and drop offs were excellent.  All the selected hotels were delightful.  Our guides except one all spoke excellent English and were very well informed. They were receptive to our needs and made alterations if we requested... Read more

Southeast Asia Travel Review: Thailand, Vietnam, Bangkok, Can Tho, Ho Chi Minh City Boat Tour, Mekong Delta, Cu Chi Tunnels

5

by traveler 

Richard G.

Our travel agency was great.  Some of the things that stick out in our minds:

- Our agent was very flexible in arranging the itinerary.  We are typically independent travelers so wanted to book some of the flights and hotels on our own, and she was fine with that. 

- When she did pick hotels for us,... Read more

Travel Review: Vietnam Tour, Hanoi, Ho Chi Minh City, China Beach, Bicycle Tour

5

by traveler 

scott m.

The entire trip was well planned out and communication with our travel company throughout all stages of planning was courteous and quickly answered. The choices of cities and tours gave us a good overall view of this beautiful country, although much more time could easily be spent to discover Vietnam to the fullest... Read more

Travel Review: Luxury Solo Southeast Asia Tour, Vietnam, Cambodia, Thailand, Bangkok, Mekong Delta, Floating City Tour

4

by traveler 

Janie P.

They were very good at arranging all my accomodations and the guide and driver and recommending good excursions based on my input of what I wanted to do. Read more

Travel Review: Luxury Vietnam Tour, Nha Trang, Food & Wine, Culture & History, Nightlife, Cooking Courses

5

by traveler 

Dawn K.

To whom it may concern,

This company and our travel agent were excellent.  Everything went like clockwork.  I can full endorsement this comapany and will be recommending them to friends that are heading to Vietnam.

Sincerely,

Dawn K Read more

Travel Review: Southeast Asia Vacation, Vietnam, Cambodia, Hoi An, Ho Chi Minh, Angkor Wat

5

by traveler 

Shelley L.

Thank you Zicasso for putting us onto this travel agency

They helped us put together our 23 day journey of Vietnam with a quick 3 day trip to Cambodia. The journey exceeded our expectations from the up-front itinerary planning, transparent costing, to the on the ground support. Our agent suggested changes... Read more

Travel Review: Vietnam Tour, Hoi An, Saigon, Can Tho Floating Markets, Culture & Photography

5

by traveler 

Ronald W.

Excellent trip and outstanding service from this travel agency.  Their guides in Hoi An and Saigon were excellent - knowledgeable, personable and very helpful.  Fully delivered on their commitment. Read more

Travel Review: Luxury Southeast Asia Family Tour, Ho Chi Minh City Vespa Tour, Mekong Delta & Halong Bay Boat Tours, Bike Tours

5

by traveler 

Valerie B.

The trip was wonderful! This was my first time in Vietnam and Cambodia, and I would love to come back again as it was way too short a time. The accommodations were great (nice hotels in central locations), and our guides were exceptional. We learned so much from them. Our itinerary was a nice mix of city sights and... Read more

Review: Tour of Vietnam, Hanoi, Hue, Ha Giang, Halong Bay Cruise

3

by traveler 

Kyra K.

This company is the same price as a US/UK based company but does not have the same level of service or organization. The payment process was unsettling (it involved sending sensitive credit card information over email), and some of the guides were not very good. I sent an email to our travel agent after the first... Read more

Review: Family Vacation in Cambodia & Vietnam, Siem Reap Cooking Class, Saigon Vespa Tour, Halong Bay Overnight Cruise

5

by traveler 

Monique B.

Our travel agency prepared a flawless last-minute private  12-day tour of  Vietnam and Cambodia for our family of 6. All of our tour guides spoke very good English and we're always waiting for us at airports with signs; the hotels were top notch and centrally located, and we had unique experiences in each location... Read more

Travel Review: Luxury Family Tour of Vietnam, Mekong Delta, Hanoi Street Food Tour, Cai Be Floating Markets, Cooking Class

4

by traveler 

Jason W.

Overall a great trip!  We were provided excellent, knowledgable, native tour guides with a strong grasp of English.  They volunteered insights into the values of the Vietnamese people which added a dimension of understanding to the excursions that contributed to the depth of the trip. Our satisfaction was a high... Read more

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