We loved our Vietnam adventure. Our travel agency took all of our wishes into account to craft a custom holiday for us. The guides, drivers, accommodations, and food were all outstanding and every aspect worked like clockwork. We especially appreciated the sincere efforts of the guides to help us understand the... Read more
We enjoyed our trip very much. We thought with each city we visited, we had a great itinerary set up for us. We learned a lot with each activity and about the cities themselves. We found our guides to be very knowledgeable and happy to be with us and show us around.
We really appreciated the dedicated service... Read more
We enjoyed a truly amazing trip, visiting incredible cultural sites, witnessing breathtaking scenery, and meeting beautiful and inspiring people. Our agent arranged our tour to perfection, and all went off without the smallest hitch. Our guides were knowledge bale, courteous, and fun! Read more
Laos was much better than we expected, the hotel was nice and the staff friendly, we had some issues with the water on one of the rooms, because water was very hot most of the time and taking a shower was a challenge, but the breakfast was outstanding and the view from... Read more
We have only good things to say about Zicasso. It was a great option for planning our trip! We were matched with a wonderful travel agent and off we went. Our tour guides in each city in SE Asia were more attentive than we could have imagined. The experience was one we'll never forget. Read more
The staff's assistance in handling the planning was exceptional. We were able to modify the original itinerary to accommodate our desire to visit places where we served during the war. They went out of their way, including interviewing local residents to ensure that our requests were met.
The team at this travel agency was prompt and on top of their game before and throughout the trip. They thought of small details like birthday cakes and flower for my daughter's and wife's birthday. They even thought of details in the itinerary, like requesting a late check out at the hotel for our evening flight... Read more
I highly recommend this company to future travelers to Vietnam and the surrounding area. We were a group of 11 friends who spent a total of 4 weeks in SE Asia and could not have asked for a better agency to plan and execute our trip. I give them 5 stars on all counts - communication, planning, execution and... Read more
We had a great trip.............quite interesting. Our travel agency did a superb accommodating job. For the most part the guides chosen were outstanding. Our hotels were superb with exception of the hotel in Bagan. This place is in need of an update. The only other negative was in a couple of cases were held... Read more
Hello, this is Paul G. Recently went on a trip with this travel agency. First day went to the Cu Chi tunnels north of Saigon, the Mekong Delta, then north to Hanoi where I explored rural town of Mai Chau. Then travelled back to Hanoi and then out to Ha Long Bay Read more
The tour was excellent. Our agent provided us with a very interesting and exciting tour. All connections were made easily with flights, drivers and guides. Our hotels were very nice, clean and in central locations with easy access to places of interest and shopping. Some of the highlights on our tour include:... Read more
The trip went smoothly and the women who organized the trip, was extremely responsive by email and was able to make numerous changes to the proposed itinerary without issue. Overall the trip was moderately priced and there were no major snags. I have two main complaints. First was that we spent two nights sleeping... Read more
The trip was outstanding and the service was exceptional. Everything ran smoothly, guides were helpful and informative and easy to spend time with. When we had to change our trip following floods and a flight cancellation our tour organiser booked new flights an accommodation without hassles or delay. They provided... Read more
We travelled to Siem Reap, Hanoi, Halong Bay, Hoi An and Ho Chi Minh City. At each stop our guide was there to meet us and each one was very knowledgable about the area,culture and history, able to provide very personal perspective on the areas. The hotels we stayed at were boutique style hotels all centrally... Read more
We recently took a trip to S.E. Asia using Zicasso Travel and their local agent. Zicasso had also asked another company to bid on our vacation and based on our interaction with that company, they would have done an excellent job. Our choice of our travel agency came down to personal preference of some of the tour... Read more
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