Overall was a fantastic trip and could not have been better from the travel company. Our guide was amazing. Not only very knowledgeable but went over backwards to help with our 2 year old son. Our travel agent was very accommodating to customize the trip to our needs and made the trip one of the most memorable of... Read more
I just happened upon the Zicasso site when we were toying with the idea of a trip to Vietnam. They put me in touch with this travel planner in Ho Chi Ming City. And from there our wonderful adventure to Vietnam started. Our travel planner was extraordinarily helpful, flexible and responsive in creating an... Read more
Before booking an ambitious 3-week trip to four different countries and many different cities in Asia, I did my homework, and this travel company seemed to be the best of the 15+ companies I inquired with. I was able to completely customize my trip down to the restaurants and special meals we received. Many of the... Read more
Our travel agent and his team were very informative and accommodating from the beginning of the trip planning to the end of the trip. Traveler considerations were considered and a dream trip took shape. I would certainly recommend this company to folks wanting a bespoke trip. Read more
Our trip to Vietnam and Cambodia was absolutely amazing. This travel agency did a fantastic job planning our trip. They designed an itinerary that incorporated experiences that everyone in our family (including our 10 y.o. and 14 y.o.) truly enjoyed. In addition, the guides and drivers that met us in both... Read more
First trip to Vietnam and it was a phenomenal and adventurous experience! We highly recommend this travel company and our travel consultant - the planning was seamless and communication was easy! Our travel consultant went above and beyond our expectations to ensure we had an amazing time! Read more
Overall, the service provided by this travel company was exceptional. During the planning phase, our sales contact was very responsive to shaping the itinerary, accommodations, and other details to meet our requests. We received travel documents (e.g., visa letter) and an updated itinerary (mostly filling in tour... Read more
This travel company sent us on an amazing journey to an area that, as Americans, we would have had a great deal of difficulty navigating on our own. The quality of the hotels was fantastic, the guides provided were exceptional, and the experiences we shared as a family will be memories for a lifetime.
All of our trip details were worked out in detail prior to our trip. Our guides and drivers were excellent and were very willing to be flexible with our days adventures. All of our expectations were met. Read more
Outstanding 12 days in Vietnam! We received several emails from Zicasso affiliated travel companies but this travel agency was the only one that followed up with emails to gauge our interest. We asked our agent to send us a basic itinerary and over the next six weeks or so we went back and forth adding a day or two... Read more
It was really great the experience we had with our travel agency. they take care of us so good that we are thinking to go again to vietnam ( and i am not the guy who wants to go again for any country or place that i have already visited ). Thank you very much to the company and thanks to our agent. Read more
My experience with this tour company was outstanding. I was at first nervous to arrange a trip online for our group of 9 people, not to mention in another country, but the service, coordination, and experience was outstanding from the tour company office. Everything was well organized and communication was very... Read more
This travel company did a fabulous job in putting together an itinerary for a once in a lifetime father/ son trip and all of it was done within 2 weeks of departure. The cities we explored, the flights, and more importantly the hotels we stayed at were all first class. The tour guides and drivers at each... Read more
Our gratitude and appreciation to this travel agency for a life-changing trip! We can't begin to thank them for a fun, fabulous, and meaningful experience! Our trip was truly remarkable! The trip exceeded our already very high expectations. If you are going anywhere in in Southeast Asia, you must use this... Read more
Our travel agency did an excellent job of helping us to craft an itinerary that allowed us to make the most of our time in Vietnam. Our trip involved a lot of driving, however, they provided us with comfortable vans and excellent drivers and guides. Read more
Fantastic service and the trip was just as I requested. Very personalized and "just us"...no large tourist group on a big bus. Individual guides along with the drives were excellent. They were all very accommodating, punctual and friendly. Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.