Outstanding experience on both the trip and this travel company. Particularly impressive is their network of knowledgeable guides...they were all very experienced and sensitive to our needs and preferences. They were great about modifying things on the spot for us, and wonderful at sharing both their deep... Read more
We have just returned from a fabulous trip in Vietnam that was organized by this travel agency. We started our trip in Hanoi, went to Ha Long Bay, Hue, Hoi An and ended the trip in HCMC. Our travel agent worked out a very great itinerary for us, which catered to what we like to do. The private guides and drivers... Read more
Working with this travel agent was a breeze. I let him know the certain things I wanted to see and do, and let him fill in the rest of the itinerary with activities he thought I'd enjoy according to my interests... and it turned out great! Definitely the trip of a lifetime. Enough can't be said how nice it is to go... Read more
Our travel agent and his team planned and executed a flawless Vietnam 26 day trip for my wife and I. The sites were first rate, the guides were professional and very knowledgeable, the drivers courteous and always on time, and all travel logistics were handled smoothly from start to finish. We highly recommend... Read more
Our trip was amazing. Our travel agent put together a perfect itinerary and we loved every country we saw. The trip was so seamless and well prepared, we did not even have to think about anything while on our honeymoon, Zicasso had it all taken care of. The tour guides were very helpful and intelligent, the drivers... Read more
From start to finish we were well taken care of with this travel company. Our travel agent was superb. Based on our interests, she presented us with a concise and thoughtful itinerary of must see/do excursions and local tours for a 13 day trip throughout Vietnam and Cambodia. Everything was tailored to our... Read more
The trip was excellent overall. The company met & exceeded all of my expectations. I usually prefer to plan things myself so this was the first time I used a travel agency to set up my trip. The travel company was there every step of the way and pretty much told me exactly what I had to do. Everything was easy... Read more
I want to recognize the outstanding service that our Vietnamese travel agent provided throughout this trip. Every aspect of the trip was exactly as we wanted it, and our travel agent went beyond the call in rearranging our trip on the fly when a typhoon hit Hue the day before we were scheduled to land there. ... Read more
Fantastic trip with great customer service. Right from the start the tour company was easy to communicate with. I gave them a brief idea of the kind of vacation we wanted and they nailed it. There were a few changes to the itinerary that we wanted and the company had no issues accommodating. They even coordinate... Read more
We spent an excellent 2 weeks in Vietnam, organized by this travel company. I outlined a general itinerary of where I thought we wanted to go and what we wanted to see/do and they filled in the gaps...offering excellent suggestions for activities in each location and alternative places to visit based on expected... Read more
There aren't enough good things that I could say about working with this company! My husband and I contracted to work with this travel company for our honeymoon in Vietnam, and they absolutely delivered for a fantastic vacation that we'll remember with great fondness for the rest of our lives.
This travel agent was a pleasure to work with. I would definitely recommend the travel company. Our agent made adjustments as needed due to the weather and followed-up with us to ensure we were happy with the outcome. Every detail was well thought out and we felt very well cared for. We loved our trip! Read more
This travel agency was the first company to respond to my request. They were prompt in asking for my ideas and goals for my trip to Vietnam, Cambodia and Thailand. We must have reworked my itinerary a dozen times. All of the hotels and eco-lodges they suggested were well reviewed by trip adviser. I changed a few of... Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.