We booked our 15-day honeymoon with this European travel agency, and they planned a great trip for us. They coordinated most of the details, including hotel rooms, airline tickets, train tickets, rental cars, and numerous tours. Overall, we were very pleased with the trip and would recommend this company to others... Read more
We have used Zicasso tohelp us plan three extended holiday trips. Our first was to Italy for 5 weeks and we had an amazing experience. Our Italy travel agency and agent were incredible. Our second trip to South Africa was 4 weeks and it was the best trip of our lives. However, we were very dissappointed with our... Read more
I was at first disappointed with this Spain travel agency and their services. They (specifically our agent) recovered nicely and lived up to their word. In this day and age their honesty, candor and follow up was a breath of fresh air.
I never use a travel agency. This was a first because I did not want any... Read more
It's hard to beat the British Isles when the sun shines every day of your trip. We hit the weather of the decade: sunny and warm every day except 2, and we were traveling 5 1/2 weeks! The weather gods did the heavy lifting, but the travel company was not far behind by booking us into some very nice and... Read more
Lindsey and her staff at this travel agency did an outstanding job planning our European trip! We spent one week in London and one week in Paris in September 2014. We requested higher end hotels and both The Milestone in London and the Hotel Vernet in Paris were wonderful experiences. We also wanted a balance of... Read more
The original itinerary was very well planned with all the desired elements. The execution was less than expected .About 70 % of the trip was fine with excellent hotels in St. Ermins and Swan Inn and top notch driver/guides in both Britain and Scotland. The enjoyment was tempered with several nagging events that... Read more
My family just enjoyed the best run piece of travel in our many years of foreign vacations. We owe a worry free, fun-filled trip to this European travel agency's careful planning, well-written itineraries and instant availability. Our experiences... Read more
The trip was spectacular. The travel company was extremely attentive during the planning stages and very accommodating regarding our requests. In addition, they had a couple of surprises waiting for us at each of our destinations! Read more
My travel agent was beyond exceptional with his service throughout and during my trip. Every destination on my list was covered (Athens, Crete, Mykonos, Santorini). I went through 4 other agents before making my final decision to use the Greece travel agency that I chose. Read more
We had a wonderful vacation. However, we felt that there were communication issues with our travel company and that we had to work too hard to get exactly what we wanted. Even with that effort on our part, there were glitches that could and should have been prevented. They don't seem to understand what is needed to... Read more
Lindsey was exciting and energetic with opinions about where we should and should not go and this is why I chose her company. However, she was a bit disorganized losing some papers I sent her and it took months to get the final itinerary together. It seems that she works alone and could use some support staff. Read more
These UK travel specialists not only gave us outstanding service on the big details of our trip, the agency handled all those little, crazy questions that come up.
Lindsey successfully navigated getting us fabulous locations for our lodging, but also made sure each hotel had the little amenities we sought. We had an... Read more
Elsa, the agent was very professional and pleasant.
Unfortunately, she was not accurate in the confirming the number of stays in hotels with the number of days on our vacation and the last two hotel reservations were incorrect. I took the time to compare the itinerary with the calendar and caught the issue before... Read more
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