The service they provided was magnificent, they solved every doubt we had and the itinerary they prepared for us was what we wanted and more. Our trip was amazing thanks to the hard work and effort made by the guys in this travel agency. Undoubtedly, we would like to work with them in the future. Read more
We planned this trip for 5 weeks and it was truly a trip of a lifetime. Our travel specialist and the company were a pleasure to work with and they really planned perfectly according to our discussions about what we liked when it comes to travel. Our travel specialists were very accessible and very communicative at... Read more
This company was an amazing company to work with. They were genuinely excited to be helping us, almost as if planning a trip for themselves. the trip itself was fantastic, not just because of the destination, but a huge boost came from recommendations and decisions of mandy who helped us in it. The... Read more
Knowledgeable, responsive, receptive to input/feedback. They put together a once-in-a-lifetime experience for us with comfortable accomodations, mind-blowing wildlife viewing and smooth transfers between locations. Read more
Working with our travel consultants to plan our trip to Uganda, Kenya, and Zanzibar was a great experience. They are true professionals with great advice from their experiences visiting these countries. The accommodations they suggested and booked for us were all phenomenal! During the planning process they were... Read more
Designed the perfect trip to fit with the preferences we had expressed. Our travel planners were very knowledgeable accessible and helpful in the lead up and throughout our holiday of a lifetime.I have not experienced better service and they went far beyond any expectations. Read more
Absolutely fantastic! The trip went so smoothly due to the great planning and arrangements. We had a small hiccup on the trip due to miscommunication between the hotel and the transportation people, but our travel specialist saw my email to her immediately (it was 10pm at her location), and had all parties contacted... Read more
The expert travel planning by our tour planners was flawless. They gave us details and planning directions that were always helpful and on time. I never felt like I needed to do extra planning and when I had a concern, they always responded immediately. Even as we were in the middle of the trip and I had some... Read more
If you’re looking for the next generation of East African tourism, you’ve found it in this travel company. The owner and guide sets the bar high in luxury travel. My husband and I just returned from our 14 day adventure with this travel planner as our tour guide with driver. While we went in search of gorillas and... Read more
We had an incredible trip. The staff at the travel company was wonderful to work with. They were very informative and gave us excellent service. Everything worked out beautifully for the trip. We appreciated the fact that they were available whenever we need them. I would definitely recommend them to other people... Read more
Wonderful trip, good communication, very well planned with great facilities and guides. we had many concerns prior to the trip, and our travel company was always very quick to get back to us and answer our questions. Read more
This travel agent made our trip planning process fun and easy. We were interested in Gorilla trekking in Uganda and Rwanda. He has very significant expertise in Africa, and after listening to our ideas, he had many outstanding suggestions. We were traveling a long way, and wanted to make the most of our 2 weeks.... Read more
Our experience with this Africa safari travel company was excellent. They provided an initial estimate and itinerary along with another company. After checking the lodging reviews on TripAdvisor, we verified that all the accommodations were 4.5 to 5 stars. Based on a slightly better itinerary we selected this... Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.