When we first started to explore a safari in Africa we had no idea of what destination would give us the best safari experience. We made inquiries of several travel companies and discussed different possibilities. Because our agent, the president of this African travel company lived not too far from us we met... Read more
This travel company and specifically our agent did an outstanding job in personalizing our trip to Italy. All of our accommodations were amazing. A few hotels really stuck out. In Florence, Hotel Albion was absolutely wonderful. Same goes for Villa Scacciapensieri in Siena, Tuscany. We were recommended his villa... Read more
it was a wonderful trip. amazing hotels, timely arrivals of drivers. This Italy travel agency is committed to providing clients with the absolutely best travel experience possible. the customer service provided by our agent was beyond expectation. The entire trip was beyond expectation Read more
I am pleased to be able to say that our experience with this Japan travel agency met or exceeded our expectations on every level. We had visited Japan five times in the last 25 years and it is a place we love. We had previously made all our own arrangements but this trip we wanted to explore some areas that were a... Read more
This safari tour operator and our travel specialist put together a most EXCELLENT African trip for us, paying close attention to our requests and expectations. Had numersous consultations and it was a pleasure to deal with this company. The accomadations were high quality with great food and service. The safaris... Read more
All of the services were very good, but there were a few good and bad points. The rental car looked like it had been bumped up quite a bit and ran a little rugged. However, we made it to the hotel and appreciated that the car was picked up there. We purchased a map to drive, but there was not a detailed map of... Read more
My husband and I were wonderfully impressed with the vacation package that our Italy travel agency planned for us. It demonstrated that our travel agent, Laura, really listened to what experiences my husband and I wanted to enjoy while traveling in Italy. Everyday was organized with a variety of tours and down... Read more
From the hills of Rome and Positano to the tranquil waters of Venice, our travel company designed our trip to Italy that we will remember for many years. The itinerary that was organized, the hotels selected, and most importantly, the contacts and resources identified in Italy made for a flawless vacation. I was... Read more
I received 2 Zicasso recommendations - all of them were very professional, prompt and comparable in price. I decided to go with this South American travel company because they seemed to be more accommodating to my peculiar/customized/last minute needs. Rather than tell me what was good for me, they listened , and I... Read more
We had a trip of our lifetime in South Africa. This safari tour operator did a fantastic job planning, booking and guiding us through our trip. Our agents went out of their way to make our planning and travel so seamless and and worry free that we had an incredible time from the time we landed in JNB to the time we... Read more
Our South East Asia travel agent did an incredible job planning our honeymoon. We were really busy planning our wedding and had no time to plan the trip, so we placed our entire faith in her to do all the hardwork and plan us the perfect honeymoon and she delivered.
Going into the trip, we barely knew the... Read more
We have used Zicasso tohelp us plan three extended holiday trips. Our first was to Italy for 5 weeks and we had an amazing experience. Our Italy travel agency and agent were incredible. Our second trip to South Africa was 4 weeks and it was the best trip of our lives. However, we were very dissappointed with our... Read more
Our travel agency did an absolutely fantastic trip planning my honeymoon to Croatia.
This was my first time using a travel agent, and things could not have been smoother. Our agent and his team gave me great recommendations from the start, communication was a breeze, and they tailored the trip to fit exactly... Read more
I was at first disappointed with this Spain travel agency and their services. They (specifically our agent) recovered nicely and lived up to their word. In this day and age their honesty, candor and follow up was a breath of fresh air.
I never use a travel agency. This was a first because I did not want any... Read more
Our trip to Peru was amazing. During the planning stages, communication was prompt and helpful. Once we arrived in Lima, someone held our hand from the moment we got off the plane until we were checked in 8 days later. But, we did have time to ourselves, of course, once we had arrived at each destination. We... Read more
Wow! We first started planning our trip with a phone call from our Turkey travel agent, we discussed our expectations and experiences, and the trip we enjoyed was crafted just for us. Every detail, including where we had lunch, was well thought out. The staff in Turkey have a great relationship with her also,... Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.