We had some difficulties in the beginning communicating and making changes in the original suggested itinerary. I think telephone conversations would have made this less problamatic. The emails don't give you or the other party an opportunity to discuss ideas and the pros and cons of the ideas.
The trip went smoothly; the itinerary was well organized and the places we visited, per our request or the agency's recommendations, were fabulous. Also, the instructions we received were extremely helpful. Laura, at this Japan travel agency was professional and thorough when I had questions. However, once we... Read more
We really enjoyed our trip to Argentina (Buenos Aires and Mendoza area wine country) and Chile (Santiago, Valparaiso and nearby wine country). Great boutique hotels, mostly very good local tours. Our agent at this South American travel company was very responsive and helpful in planning our trip. Her suggestions... Read more
The overall experience was great; with the exception of our first ferry (was not provided the correct ferry tickets to our first venue, so had purchase alternative tickets to arrive on time). After that all went very smoothly. My only other compliant would be not being told about the difficulty of receiving free... Read more
My husband and I went on this incredible trip for our honeymoon. We did Zimbabwe for Victoria Falls, Botswana for a safari, and ended our amazing trip with Cape Town, South Africa. This safari tour operator did a great job in listening to what my husband and I wanted/did not want in our trip, our interests, etc. ... Read more
We took a 10 day trip to Croatia. Our travel agency was very helpful in setting everything up. Their client portal is very handy and gave us great tips, the overseas contacts were so nice and helpful. Read more
Tremendous trip. Perfect itinerary and great working with this Africa safari travel company. My agent personalized my trip and her recommendations were great. Once there, local representatives were in touch to be sure all was going well and check if we needed anything. Read more
We visited 6 different places. In Argentina, Buenos Aires, Bariloche in Patagonia, then Mendoza including a day trip to Aconcagua. Then Iguazu falls, both the Argentinian and Brazilian side of the Falls. In Brazil, Rio and a jungle lodge on the Rio Negro (Amazon) 3 hours outside of Manaus. Our travel specialist... Read more
Our agent and her staff planned a wonderful vacation for us on very short notice (4 weeks ahead)! we enjoyed everything and it was very helpful to have responsive contacts in Turkey when we needed anything. Read more
Our agent at this Greece travel company did a spectacular job consulting upon, and finally implementing, plans for a complicated 6-week trip through much of Greece. She was easy to work with, very helpful in terms of advice, very patient in terms of our mistaken notions about what we could and couldn't do. We'd go... Read more
This Peru travel agency was amazing in every way-- The guides they provided were professional, knowledgeable and enjoyable in their presentations. All our contact people were helpful and resolved any problems we encountered. It was extremely helpful to have numbers of local people to deal with. I would definitely... Read more
Our trip to France and London was wonderful, the accommodations we all so very different and our hosts were very cordial. Would have liked the accommodations in Montefat were closer to Arles or Avignon, we had dinner at the villa and the meals were fabulous, the personnel were extremely helpful, friendly, and... Read more
Wonderful experience. Tour guides friendly and on time. The company provided everything I needed for the china visa and Christina in the office was always quick in responding to questions. Thank you! Read more
Our trip to Switzerland, Austria and a bit of Italy with the help of our agent from this European travel company was planned out quite nicely. Worry free. This is the second time with this company and with this agent. I would definitely use her again. Hopefully in 2016 for a return to Switzerland and Germany and... Read more
Our travel specialists from this Italy travel agency planned a trip to Venice, Rome, Sorrento and Florence, just for us, that was complete with train tickets, transfers, hotels, and small group tours. We liked the balance of planned tours and some time on our own to explore. We had everything we needed laid out... Read more
Karen at this Australia travel agency was terrific to work with. Her local knowledge of Australia was fantastic. She was able to book us into activities that we would never have found on our own. Karen made sure that we always received the best treatment everywhere we went. All of the hotels that she booked for us... Read more
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