This Italy travel agency is a top notch, professional travel operation. From the professional proposal (based on their good understanding of what we were looking for) to the welcoming package waiting for us in Turino (that included a cell phone), the entire trip was fantastic. All because of their service, before... Read more
Perfectly organized. Very good program. Top hotels and we had free upgrades in many of them. We really liked the special walks that enriched our trip in many of the places we visited. Guides and drivers were excellent especially our driver we had for most of the trip. We changed the program twice. We were able to... Read more
I am not very good at writing reviews. I just wanted to let you know that we were totally satisfied with out trip and would highly recommend this New Zealand travel agency to our friends. There was not a hitch that occurred. We were always met on time and all of our arrangement were excellent. Read more
Overall, we had a great time in Thailand and Cambodia. The booking and planning process was really great. They worked with me to tailor the itinerary to meet our needs, time-frame and budget. They always responded over email very promptly, usually the following day with answers to all of our questions.
My trip was excellent meeting my expectations to sample a wide cross section of Australia and New Zealand. My travel agency was very good during the initial planning phase. I wasn't overwhelmed with post-purchase follow up. We'll see how refunds for a small number of hitches work out. Read more
My husband and I searched the internet and queried numerous friends looking for the best tour company for our African safari when we finally came across this Africa safari tour operator through Zicasso. We appreciated the personalized correspondence from our agents and the customized itinerary they developed for... Read more
The trip was the Manchester United VIP Tour and Game Day , also a game in Liverpool, plus a few days in London. The travel company was good. I would rate at 3.5 to 4. They delivered what they promised...but I wasn't wow'ed.
Here's the good stuff: This was my love's birthday surprise; A trip to the UK to... Read more
Our trip was wonderful, we really enjoyed all the sights, the accommodations, great trip!
The only comment would be that when there were changes to activities, we were not advised by our travel agency or their delegate in country, but rather the activity provider. Would have liked to hear from the travel... Read more
Andrew was our primary contact at this South America travel agency, and they were thorough and communicated frequently, both before and during the trip. A few minor questions came up during the trip, and Andrew was great about getting back to us promptly. I would highly recommend this agency for anyone planning a... Read more
The trip was almost 7 weeks total and we found all the details to be well organized. Rick spent over an hour on the phone recapping all of the plans and what we could expect as well as what we needed to do with specific itineraries. We had a few issues & changes while travelling and Rick seemed to be... Read more
It was a great experience. Everything went very smoothly. I would say that this Peru travel agency had organized the trip very well; there was always someone to pick us up at the airport or train station to drive us to the hotel. The guides were also very knowledgeable and personable. Read more
Overall I think that they did a decent job, but it was nothing beyond that. A lot of little details were overlooked, a decent amount of the scheduling seemed to be thrown together carelessly and it seemed to me that it was not put together by someone who knows and has frequented the country, but by someone using... Read more
Overall the service was very efficient, professional and satisfying. We are not experienced in custom-planned tours, and this experience will encourage us to try this approach on future trips. A lot of expert help in an area without the downside of large-group tourism. Read more
I was exceedingly pleased with the efficiency and accuracy that my agent booked the perfect vacation for me. From the accommodations to the tours, everything was exactly as I wished my vacation would be. Read more
This travel company did a great job planning our itinerary for our honeymoon in Thailand, and at a reasonable price. The private tour guides were English-speaking and very knowledgeable and personable. We enjoyed all of the experiences we had in Bangkok, Chiang Mai, and Railay Beach (Krabi). The boutique hotels... Read more
Had a fantastic time on our trip to Spain in September 2014. We visited Barcelona, Madrid, Seville and Nerja. The only thing I would have done differently perhaps is spend a bit less time in the cities of Barcelona and Madrid, as there was not as much to see here. I would have opted to take a few days instead and... Read more
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