I have to compliment my travel agent on every aspect of my trip. She immediately made contact with me, phoned me in South Africa to enquire about my preferred way of communication. Thereafter every email was answered absolutely promptly and every promise fulfilled. I sometime wrote her an email at 01:00 in the... Read more
I cannot speak highly enough about our 3 week trip to Spain and the services provided by this travel company. Everything was seamless. The private guides were interesting and knowledgable. We felt that they were more than just guides. It was like we had a friend in each city. They gave us restaurant tips as... Read more
Our travel agency did a fantastic job planning our trip! We hired a travel agent to plan and manage the minor details of the trip, so we could focus on the main sites/experiences we wanted to see while there (and focus on our wedding before leaving). After a couple of consultations we were able to decide on an... Read more
I knew that planning the type of honeymoon trip I wanted would be time consuming and complicated. I wanted to go to multiple places, see a lot and do a lot but also have a relaxing trip. We talked to three travel agencies who all said the type of trip we wanted was impossible and one even said flat out they would... Read more
When I started the process of planning our trip to Croatia, Slvoenia and Montenegro, I challenged the President of this travel agency with the fact that all of their reviews had 5 stars. I couldn't believe that any normal person/agency had not made a mistake/accident along the way and had someone reflect that in... Read more
My fiance and I had never been to Europe, but wanted to plan a unique elopement trip to Spain. We had no idea where to start, and turned to some internet research to find the services of Zicasso and eventually connect with the team at this travel agency. From the first email exchange, we knew that our travel... Read more
The most beautiful vacation was created for my husband and me by this agent, partner of Zicasso. At our initial contact with Zicasso, we advised them of our dream vacation which we wanted in the Tuscany and Umbria regions of Italy. Very soon thereafter we... Read more
Absolutely amazing!!! The trip was an absolute dream and a (hopefully more than) once in a lifetime experience. Everything we did was ridiculously awesome. And all of the transportation was seamless. From start to finish, our safari travel company was outstanding. And our travel agent was phenomenal. She took care... Read more
I had been to Italy many times before, but had never had a trip as enjoyable as the one that our travel agency planned for us! Our agent made it so easy - learned about what we liked to do, where we wanted to go and what our budget was. Based on this, she was able to design the perfect trip! She made terrific... Read more
We had an amazing trip in Italy all thanks to the awesome itinerary created by our travel agents at this company. From the time of initial contact through Zicasso and all the way to when we returned home, they were available and in communication with us. Every detail of our trip was planned for us according to... Read more
I am half Croatian and I've always wanted to visit my ancestral land again with my wife and other relatives(5 total). (I briefly worked in Croatia 17 yrs ago for the US Govt.) I never hired a tour agency because I didn't want to be bussed around with a crowd. I did my research and discovered this agency on the... Read more
My fiancee and I chose this safari travel agency after placing inquiries on several different web sites asking for help planning a honeymoon safari. What stuck out to me about this company is that I didn't just receive a quick response with a full itinerary based on my paragraph long request (as I did from several... Read more
Our travel agency did a great job at organizing the trip. First, the travel plan was very well balanced and really tailored to my interests. This company knows India insight out. People I met on the road said that I had seen the best of India, i.e. not just the classic Delhi and Agra that most tourists visit but... Read more
This was truly a trip of a lifetime! I normally don't write reviews but I felt that I had to share what a wonderful trip this travel agency planned. Our representative was amazing- he was always very responsive and would answer any questions that we had (day or night) prior to our trip. He made sure that our... Read more
This trip was booked as a last minute vacation during a very busy season in Venice. Our travel company and this agent did a wonderful job of arranging our stay at a convenient, lovely botique hotel and arranging efficient, reliable and courteous-even luxurious airport transfers. We visited Venice for a week,... Read more
The trip was planned by this travel company for my brother’s family and my family to Venice, Florence and Rome was excellent. Our agent took time to understand our requirements and worked diligently on our itinerary. She was flexible, creative, resourceful and responsive. She came up with a comprehensive plan... Read more
We are 200% please with our experience. This is the way to travel!
Our travel agent is extremely well-informed and choreographed our entire trip to Italy perfectly. She took care of everything for us -- hotels, transportations, guides, train tickets, excursion tickets -- down to the finest details. The... Read more
We had a wonderful time traveling through Indochina for 3 weeks in July. The guides were superb, the properties exquisite, and everything went smoothly every day of our journey. I've been back for over 6 weeks now, yet I'm still more or less unpacking and mentally sorting the hundreds of incredible memories and... Read more
This agent was the architect of our dream holiday in Italy. We came to her with an ambitious itinerary, which she shaped it into something far more realistic, reducing travel time and building in more activities and free time. We visited Stressa, Turin, and Tuscany, a pretty unusual itinerary intended to combine... Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.