The trip planner at the tour company was very responsive to help us plan and select accommodation and activities for an incredible Christmas in Paris, ideally suited to our needs and budget. I had not been to France before and my wife had not visited since 1966, so we were a bit overwhelmed by choices and unknowns... Read more
We had a once in a lifetime trip to Costa Rica. Our travel agent gave us everything we asked for and respected our rather tight budget and timeline. We wouldn't have been able to do it without our travel agent! Read more
We made with the travel company a fantastic family trip to Patagonia, Chile & Argentina, from Dec 21st to Jan 3d, the 6 of us. Torres del Paine, El Calafate, Ushuaia, Buenos Aires ... a dream turned true thanks to the travel company.
Based on the contacts offered through Zicasso, we choosed quickly the... Read more
Wow...talk about the ultimate in customer service! This travel company is an amazing travel agency, and we are so grateful to the trip planner's for an outstanding trip to Costa Rica! The itinerary prepared for us was perfect...great activities each day...the tour guides all showed up as scheduled, according to... Read more
The tour planners put together a wonderful trip, getting us to all of the locations we wanted to go to, plus ones we did not even know about. They also booked things so we did not have to rise early each day, as requested and we also stayed in most places for 2 nights, also as requested. I was a little nervous... Read more
I wanted to thank the travel company for the experience and vacation If a lifetime, starting with the Owner and our guide. The travel company delivered on every promise that was made, even when we had issues beyond our control they were able to pivot and come up with excellent solutions. They were 1st class all the... Read more
We had a wonderful experience from start to finish and I recommend them highly. The tour designer from the tour company provided us with a fantastic itinerary that hit everything we were hoping to see and do - from guided tours through Tokyo and Kyoto, to views of Mt. Fuji and hot springs in Hakone, to fabulous... Read more
The travel planner, did a great job of working with us to put together what turned out to be a wonderful itinerary for the amount of time we had. Her planning and handling of the details also worked perfectly. Our local guide was very knowledgeable, spoke good English, and was easily adaptable to last minute... Read more
The tour company planned the perfect trip for us. Our agent went above and beyond to check on us during the trip and he spent a lot of time walking is through the planning stages. He planned activities with guides that matched what we were looking for. I would recommend the tour company to anyone who is going to... Read more
The travel company and guide were amazing! The travel planner worked with us throughout the planning process to get us exactly what we wanted and the trip was amazing. The guide was our driver, translator, and wildlife expert... and I mean EXPERT! Having him made our trip exponentially better. My wife and I can... Read more
We just returned from a 9 day trip to Thailand and I cannot say enough positive things about this travel company! We have used Zicasso several times in the past and the travel company was by far the best travel company yet. The owner's attention to detail from the very beginning was great. We were traveling with... Read more
We had the most wonderful experience with the tour company and especially with the tour planner for our tour of Spain. The tour company ensured we did not have to worry about anything from the time we landed in Barcelona until our departure from Madrid. The tour company booked everything; our hotels, trains,... Read more
This past October my wife and I took a comprehensive three-week guided tour of Portugal, starting out in the Algarve, traveling north through the interior as far as the Douro valley and Geres National Park, then heading south down the coast, ending in Lisbon. When we initially chose Portugal as our... Read more
I requested a busy, active trip; and got exactly that. Many stops along the way with every mode of transportation you could think of, and it all went off without a hitch. A half dozen different guides and drivers, and they were all friendly, helpful and knowledgeable. The guides were very keen to suggesting... Read more
The trip was great! All of the tour guides and drivers that our travel company arranged were great and knowledgeable and punctual. The one problem we had was there seemed to be a communication problem at times explaining what we wanted. A week or 2 before we left for Italy we still had not gotten a final schedule... Read more
Amazing trip, it was a dream come true. Everything went as planned all the tours were excellent and not crowded. At some points it was only two of us. Transportation was top notch and timely. The trip to Tuscany was divine (specially the food). Read more
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