The travel company was great. Very helpful with every detail, constantly checking on us and how our trip was going and checking to see if we needed anything. The drivers were wonderful. Always where they were suppose to be and always early. The vehicles were very neat and clean and comfortable.
This travel company was an exceptional partner to work with. I would recommend them to all of my friends and family. From the very first communication I received from our agent, to each member of the team who made all the arrangements and answered many of my questions, to each guide we had the pleasure of... Read more
I believed that this travel agency try very best to arrange the best schedule for this trip. I appreciate our tour guide and his great service. We are a vegan family and the definition of vegan is not clearly understood by the local people. Our guide spent his own time to google vegan information and help those... Read more
Enjoyed my agent's customization of visit to suit my interests; this travel company was professional and provided real insight into Japan; appreciate his focus on using excellent public transportation system and everything went off without a hitch but would have appreciated a little more detail when using trains as... Read more
Overall this is a good, trustworthy company. As with any operation, though, there is room for improvement. The trip was memorable in many respects. I can't say enough about the guides and the agents. The follow through of the agents picking us up at the airport and taking us to the hotels and then back to the... Read more
Working with this travel agent was a breeze. I had done some research on Vietnam, and she added some suggestions, and we came up with a great itinerary. I felt comfortable picking and choosing what was suggested and never felt any pressure from them. It felt like their goal was to please me and make my life easier... Read more
The service from this travel agency was excellent. We spoke with them directly to set up the trip and they made every effort to meet our requests. They know Costa Rica and how to get things accomplished quickly.
The owners of the company were at the airport to greet us. We we driven safely and sanely to... Read more
We typically travel on our own and don't use an agency or online travel planner for our travels. After using this travel agency, they made it so easy and were so accommodating, we would book again in a heartbeat. Sometimes, when you are trying to cover a lot and see a country or place, you just need someone to... Read more
As this was our second trip using Zicasso for designing a tour, we once again were very pleased and impressed by this travel agency. This was from being met and cared for at the airport to our departure. Our friends, Jim and Katie were also pleased with their first tour by Zicasso and we all wouldd certainly... Read more
We booked a trip to Australia and New Zealand for the first three weeks on January 2017 using this travel agency to coordinate our trip. I spoke with our agent who assured me and made recommendations based on my specific places to visit. She also made suggestions on places that she felt were "must see" venues!. We... Read more
I could not have been more pleased with our travel company. This was our first time using Zicasso as well. We were put in touch with three travel firms, but the communication from this company was the best by far. We have typically booked our own travel in the past, so were hesitant about how this would work out... Read more
My wife and I just returned from a 10-day trip to Costa Rica in early January. This was our first visit to Costa Rica, and we arranged the itinerary with the help of this travel company. The service provided by this company was terrific from start to finish – both during the planning process and the trip itself... Read more
This agent was a pleasure to work with and attended to every detail of our trip. We traveled with four children ranging in ages from 7 to 14 and it was no small task to design an itinerary that appealed to every member of the family. We saw and experienced so many wonderful things during the course of 11 days, ... Read more
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