This travel company was very easy to communicate with, and provided us with an outstanding tour. All arrangements went smoothly, and the accommodations were great! We would definitely use them again! Read more
My husband and I are seasoned travelers, speak Spanish and in our 80s. For a trip from Barcelona to Andorra to visit relatives and across northern Spain, we did not want the hassle of renting a car, figuring out routes, parking or making hotel reservations for 2 nights at mulit-destinations. What if I get the date... Read more
This travel agent and her company did a fantastic job planning our trip to Italy. We are a family of five with three teenagers, and were taking our first trip to Italy. Our agent listened to our requests to experience history, art, and local culture and planned a perfect itinerary in Rome, Florence, and Milan. ... Read more
Our trip with this travel agency totally exceeded our expectations! We felt safe, very well taken care of from the moment we booked our tour throughout the entire 9 days. However the most important part were our guides, especially our guide who was brilliant in his description of the major sightings of the world... Read more
My four rating reflects some disconnect between the agreed itinerary we set up with our travel company and what happened on the ground in India and Nepal. I'm not sure if that was the travel company problem or that of its partner and its subcontractors. That said, any issues we raised were addressed quickly and... Read more
I really enjoyed working with this travel agent for our trip to South Africa. I did have one phone call with another representative, but the rest was all with our agent. She did a great job planning the vacation I described! I do wish I had asked a few more questions along the way about logistics, but for the most... Read more
The trip was wonderful, albeit exhausting! Zicasso remained flexible and was able to accommodate my schedule. There was one snafu, however. I was told the wrong time for one of my tours and so I missed the tour entirely. I was given a refund at least and the company made an effort to make up for lost time. Read more
I knew nothing about this travel company when I first started thinking of using a travel agent to help us book our trip to Chile. I wasn't expecting the first class service and great suggestions that our agent provided. She always returned emails in a timely manner and if I wasn't sure of something she either... Read more
Our trip was amazing. Our travel agent put together a perfect itinerary and we loved every country we saw. The trip was so seamless and well prepared, we did not even have to think about anything while on our honeymoon, Zicasso had it all taken care of. The tour guides were very helpful and intelligent, the drivers... Read more
We started looking for an Africa Safari trip last year when we returned from Italy, another trip booked through Zicasso. Booking the trip and getting everything in order went very smoothly and this safari travel company was a great partner through the entire process. We did everything we wanted to while in Africa... Read more
I've been to Japan five times over the last 15 years for business so this trip was for a purely personal adventure.
Traveling to countries where english is not a first language, I've relied on travel tours. Although no one in my social circle had used (you) Zicasso, I found their process, reviews and speed... Read more
We just got home from our 2 week trip to South Africa and Mozambique and were so grateful we used this travel company to plan our vacation. These travel agents were amazing to work with. We started our planning a year in advance and they were helping us every step of the way. Everything from the private airport... Read more
The trip and travel company were incredible. Our travel agent set herself apart from the competition by truly listening to what we were looking for and providing great recommendations that were well within our budget. Read more
This travel agent planned a customized and wonderful Myanmar/Laos experience. The trip was well thought out from beginning to end and all the activities were paced well with so many little unexpected personal touches throughout the trip. I gave them my availability dates and the countries I wanted to visit and they... Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.