First of all, the personal touch from our travel agents was much appreciated. Rare these days to find owners that will contact their clients personally both prior to and at the conclusion of their trip.
Our Costa Rica adventure was tailored exactly as we had asked. We were presented many options for... Read more
We used this travel agency to organize our 3 week tour of Tanzania and Rwanda in February of 2018.
They were fantastic. The trip was seamless. The guides were first rate. Our agent knew my wife was a birder. So she teamed us up with our guide who not only was a remarkable person but whose knowledge of birding... Read more
The driver was very good and attentive. He was very flexible and helped take me to places not on the itinerary, such as restaurants and churches I wanted to go to. He was also very good with arranging times for guides to meet up. The guides were OK, the ones in Tanger, Chefchaouen and Rabat were good. Though I... Read more
My 12 year old son and I have traveled extensively all over the world, and we’ve had many incredible trips to many beautiful destinations...but we came back from our trip to Egypt, planned by this travel agent, saying this was the BEST trip we’ve ever been on...hands... Read more
Outstanding service offered by this travel agency from initial contact to the very last day of our trip. We were thoroughly impressed with our representatives and all their affiliates that they used throughout our trip around India. Ground arrangements were meticulous - we were met promptly at all airports, never... Read more
Outstanding trip! Well-crafted! Providers were all timely and professional, offering great service and experiences. The travel agent had to organize the itinerary within a very short timeframe. She was extremely responsive and made every effort to meet our criteria, which she succeeded in doing perfectly. Read more
Our trip was the absolute best trip that one could ever have wished for. This company is the travel company that we went through, however, they subbed it out to a tour company. I would recommend our tour company a million times over. The entire staff is phenomenal and they ensure that your trip is stress free,... Read more
Our travel company made me feel confident that I had made the best decision for my family's travel to Belize, an area I was not overly familiar with. They took the time to get to understand the needs and abilities of my travel party, including my wife and 3 daughters, and helped to design an amazing trip. The... Read more
Our travel agency exceeded all of our expectations, primarily because of the diligence and attention to detail of our travel planner. For many months he was available almost at a moment's notice to answer questions, give advice and adjust our itinerary as the plan developed. The tour company which is this travel... Read more
This was our second trip working with Zicasso and we wondered if it could possibly match our memorable first experience in Vietnam. The answer was an unequivocal yes. Everything about our trip with this travel agency was excellent, and we once again marveled at the well thought out, perfectly planned and timed ... Read more
Although this travel company (and the agent with whom I corresponded) were aways responsive and professional, I had difficulties organizing my trip to Recife, Brazil for Carnaval. I tought Zicasso was putting me in contact with travel specialists that were very familiar with Brazil and Carnaval, but it turned out... Read more
We thoroughly enjoyed the entire trip. Organisation by our travel agency was fantastic, the tour guides were extremely knowledgeable and really added to our enjoyment of the experience. The drivers were great and we had a follow up from the travel agency at every stage of our trip.
Excellent service and communication. Our travel agent was very informative and straight forward. The entire trip went flawless in terms of planning and my wife and I were extremely satisfied. Thank you! Read more
Our trip to Peru and Chile with this company was everything we had hoped for and more. We appreciated the private transfers, drivers always on time, knowledgeable friendly tour guides and their efforts to address any concerns or questions that we might have. We were able to see areas of Peru that many tourists do... Read more
The trip was wonderful. This travel company worked with us to create the itinerary we wanted and then stayed in touch with us throughout the trip to make sure that it was hassle free and stress free. The company being available to us on a moment's notice during the trip was very special and gave us a high degree of... Read more
Our trip to New Zealand and Australia could not have been planned or executed any better. Our travel agent designed a perfect itinerary packed with great activities, great scenery, great transportation and great hotels that generally offered great dinning experiences. Every aspect of the trip went off like... Read more
Our travel agent did a wonderful job of planning our family trip to Costa Rica. We discussed things we would like to do in the time we were going to be there and then she arranged all the activities, hotels, and transfers. We were pleased with how flawlessly everything went and loved every activity she arranged... Read more
Excellent group to work with in planning a customized private tour to Australia and New Zealand. They were very effective in putting together an itinerary which met our preferences and budget and were much more flexible and less expensive then several other private tour groups. All activities, hotels and... Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.