The travel company staff and their in-country representatives could not have been more customer service focused. From the first inquiry about travel options to the last person who took us to the airport at the end of our vacation, every contact was there for us. I could not have been happier with their prompt... Read more
We thoroughly enjoyed our trip to France! Wine tasting with a personal guide made for a custom, unique experience that perfectly suited our interests. Also, by getting to know our guides, we got a little more exposure to French culture and values. It was terrific! Read more
Andrea Vucinic of 14You Travel was fabulous. She helped me plan my trip to Croatia and made excellent recommendations on tours, restaurants and hotels. Her knowledge and expertise was unparalleled. She is from Croatia and knows the inside scoop! I would highly recommend this travel agency for your trip to Croatia... Read more
We didn't know what to expect on our trip to the south island in New Zealand, but our travel agent did an amazing job in planning our vacation. We had a few requirements and while we changed our minds a few times along the way, he was always quick to respond - especially given the 17 hour time differential!... Read more
The trip and company were phenomenal. Our travel agent was there for us every step of the way from start to finish. We were in the planning phase of this trip for quite some time but our travel agent was patient and diligent in planning this trip for us. Even when we ran into an issue with the customer service at... Read more
We had excellent service, with good communication with this travel company. All of our connections were handled well, and when our train was delayed on the way to Berlin we were able to communicate with our travel planner and adjust the schedule.
The one thing that was a slight problem involved our flight... Read more
We booked our first trip to Greece with this travel company. Our agent was so easy to work with, was always available for questions, and helped us to create the most perfect trip to Greece! The hotels and activities he recommended were exactly what we wanted. Everything worked out exactly how it was planned and the... Read more
This was wonderful trip for my entire family. Our travel consultant understood from the beginning the type of trip we wanted and did a great job planning it. All of the guides she booked for us were wonderful. The guides were very knowledgeable, kind, and eager to make their tour a wonderful tour. While we were... Read more
I will absolutely use this travel company for any future travel to NZ. The communication before the trip was both courteous and thorough. Our agent made sure to carefully understand what we were looking for each step of the way and communicated clearly through the planning process. From the emailed itinerary... Read more
The trip was very well organized. All went smoothly with the exception of some confusion about where we were to meet for our pasta cooking class. That was quickly and satisfactorily remedied. I think this travel agent did an exceptional job of focusing this trip for our granddaughter, an eleven year old. I... Read more
The preparation and care that this travel agent demonstrated when planning the trip anticipated the quality of the services they would provide. They did not disappoint. Care and quality was delivered in transportation, accommodations, and guides knowledgeable of their subject matter and considerate of their charges... Read more
Every person that we dealt with at our travel agency was attentive and professional. Our arrival was delayed due to airline problems. Even though it was a weekend, we received emails to confirm we would still be met at the airport and all our plans would still be intact when we able to arrive. Read more
The trip to japan exceed my expectations. Everything including transportation was planned out making the most of our short time there. On our tour guide days i learned a lot of Japan’s history and on our free days we took our time. I would definitely book with this travel company for my next trip. Read more
My trip to Portugal was wonderful. The country is all I had heard it would be. Everything went very smoothly and most of it had to do with this travel company and my agent. This travel agent is very organized and friendly. When people I met saw the travel folder she made for me, they were all jealous. One of... Read more
We used Zicasso on a custom trip to Croatia two years ago and thought it was fantastic but our latest trip to Africa by Zicasso and their Safari company was even better. We had the best safari camps with the best accommodations, food, service and game drives. Everything was 5 Star. Our connections, flights, guides... Read more
This travel agency was wonderful to work with right from the start. We were fussy about flights (time of day, non-stop, extra legroom) and he was quick to offer all the alternatives, and do something that I didn't think was possible. In order to avoid back-tracking during a 7-day trip, he was able to have us fly... Read more
Our travel specialist did an exceptional job putting together our itinerary for our trip to Australia. Everything went so smoothly and we had a wonderful time! Our specialist took the time to thoroughly learn about what we were looking for in our trip, made suggestions based on our interests, and was considerate of... Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.