Overall, the trip by this travel agency was impeccably organized. There were no hitches with the transfers and pickups. The accommodations, with the exception of one, were terrific, and even the one we didn't like in Johannesburg, was totally comfortable. We didn't like how far it was from the airport and since... Read more
Our trip was fantastic. Our travel agent did a fabulous job setting up our transportation (train from Dublin to Galway), hotels and tours (some private, some group). The travel app that she sent to download on my phone worked perfectly and was very detailed, organized and fool-proof. Tons of information and... Read more
Overall, the trip went well. The one thing I found stressful - each time a driver picked me up at the train station or the airport - I did not know specifically where to find the driver. I recommend more details from Zicasso on the driver pick-ups. Read more
My travel designer was informative and interested in what I needed/wanted to do. The tailored itinerary was excellent, really detailed and made it easy to prepare for the trip. The little extras (eg the package awaiting me when I arrived in Venice) was thoughtful and much appreciated (that corkscrew got a good work... Read more
This safari travel company did a great job. All the logistics were smooth. The travel company's grouping of the trip was fantastic. The trip was organized very well with relaxation mixed with adventure at the right times. We did not have to worry about logistics the whole trip. I would totally book again with this... Read more
Our travel agent was amazing throughout the entire process. She was attentive to our needs and created an itinerary that catered to all of our wishes. Once in Greece, we were greeted with incredible customer service, arrival gifts and incredible tour guides, hotels and travel insights for each location we were... Read more
We led a very complicated trip to Central Europe--Prague, Vienna and Warsaw. This was a business trip with 13 people, multiple arrivals and departures, 21 meetings over the course of 10 days (packed into 6 days of meetings). Our travel agent arranged meeting rooms and meals with our business guests at our hotels... Read more
Overall, the trip was excellent and the travel company did an amazing job. Everything was planned perfectly and every detail covered. All of the hotels were very nice and in great locations. All of our tour guides were fun and very knowledgeable. Having a personal tour guide really enhanced our experience of... Read more
A lovely trip experience! We appreciated how quickly the staff responded when issues arose! Of note, we highly recommend that all non-Italian speaking guests who are staying in Vernazza Cinque Terre are informed that they are NOT brought to hotel as there are no cars allowed. We finally found the restaurant where... Read more
Our trip to Greece was incredible! Everything was planned perfectly, from the beautiful hotel accommodations to the specially designed sea and land tours. We spent two weeks on the islands of Sifnos and Milos, a paradise in the blue Aegean! We wouldn't hesitate to plan a trip with you again! Read more
We were thrilled with our travel agency's services and expertise, they helped us plan a fantastic itinerary and we had a great trip. It was well worth paying them to help us design our itinerary and activities and manage the logistics for us, rather than trying to do it on our own. They managed all details which... Read more
Stepping into the Medina of Fez, feels like a journey through time... narrow, winding alleyways, overrun by every imaginable merchant. Locals haggling over one of a half-dozen live chickens, bunched together, secured in the animated vendor's hands, as they hammer out a price. Makeshift manufacturing hovels,... Read more
I planned this trip as a gift for my daughter. I planned it with this travel agent and his company. This travel agent went out of his way to make this trip amazing for my daughter. I was worried because she would be traveling alone. Our agent made sure she always had very confident drivers. She wanted to learn... Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.