My trip was perfectly planned, according to my requirements and desires. I cannot thank the travel team enough for their valuable assistance. They acted as if I were their only client and took great care of me before and during the trip. HIGHLY RECOMMENDED! Read more
We planned this trip rather late by our standards, about 2 months before departure (we usually start planning 5-6 months prior). But the recommended agent was very quick to put together something which suited our needs and preferences. They were communicative throughout the process and kept us updated promptly on... Read more
The overall trip was fabulous. Our agent was really good. She always responded to me promptly.
Sometimes we had too many late tours and then we had to wake up very early to get to the airport or for an early morning tour. That part was exhausting and we missed one tour because we were too tired. Read more
The tour planner, with the travel team listened to our requests and planned the trip of a lifetime. My family and I will never forget how amazing it was. We were paired up with, Mustafa, an excellent driver with a great sense of humor, who took us to all our destinations. The souk in Fès was our favorite shopping... Read more
I had high expectations for this trip but the travel team blew us away! Every detail was taken care of. We were met as soon as we got off the plane by our guide and driver. The guide assisted us with our hotel check-in. The hotels in each city, Bangkok, Siem Reap, Luang Prabang and Chiang Mai, were all fabulous.... Read more
Our trip was a customized, specific and personal journey through Germany. I provided the information of where we wanted to go and what we wanted to see. The travel team created an amazing trip for us based on the information I provided, the places we stayed and the local customs/eating... Read more
Overall we had a fantastic trip to Nepal and India. From start to finish the travel team (more specifically the trip planner) took excellent care of us. The accommodations (the hotel group) were superb. At one point in the trip we had a mix up over one of our reservations at one hotel. The trip planner went... Read more
Very nice....helped with a couple issues while on trip...ie: flat tire on rental. Also, they determined they made an error on our billing & gave us a refund we would never have known about. They were very organized with all the info needed at our 1st Hotel with vouchers, brochures, written instructions, etc... Read more
Exceeded my expectations in every way....highly recommend the travel team - simply amazing family vacation. . Traveling with 2 boys (6 and 11) and a multi-stage private itinerary around Egypt we wanted to work with pros who knew the area and had contacts on the ground. After speaking to many firms we choose the... Read more
Our second use of Zicasso travel services was equally successful to the first. Once we identified our country of interest, we were paired with two different travel experts for that area. Each interviewed us for general interests, then each gave us quite varied itinerary examples. We were easily able to narrow... Read more
We are now back in Beijing and wanted to send you a quick note to say thank you for all your help in putting together and organizing our recent trip to South Africa. All of your recommendations were fantastic! Everything was perfect as per itineraries! We enjoyed the Winelands tour and tastings and of course,... Read more
My husband and I went on a three week trip of some highlights of New Zealand and Australia. Our travel planner, after just a few conversations, planned out our amazing customized itinerary of everything we could have wanted to do and more! We went to Auckland, Marlborough, Queenstown, Sydney, Hamilton Island, and... Read more
Recently (November 29 - December 10), we took a fabulous tour with the travel company to Egypt and Jordan. Everything the tour planner set up for us was absolutely first class. The people were so friendly and welcoming that we felt safe everywhere we went. We can’t say enough positive things about the job the tour... Read more
I can NOT rave enough about the tour company. They thought of every single eventuality and planned for it. All of their planning made this trip perfect because all we had to do was show up and have a good time. There was no stress. We could do as little or as much as we wanted. Any time we wanted to change our... Read more
I say this for reference purposes only….I have been to over 40 countries around the world and consequently have spent time in many places. Please believe me when I say, that I have NEVER experienced the absolute splendor and beauty that is Tanzania. The trip designer planned the most magic vacation... Read more
Fantastic! Highly recommend. Our driver Amine took great care of us and ensured each day fully exceeded our expectations.Our guides were knowledgeable and engaging. So glad we booked this trip with Zicasso and the travel company. Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.