This travel company helped me plan my honeymoon and it was fantastic. I was relatively high maintenance, changing my mind a lot, jumping between budgets, Kenya, Tanzania, South Africa, etc. and the travel designer was super helpful (and patient) all along the way. She made great recommendations, everything went... Read more
We highly recommend this travel company and especially our travel planner for his excellent customer service. We had a wonderful 2 week holiday organised from start to finish in India and every step of the way was hassle free and exactly as we wanted. Our planner always seemed to know before we did what... Read more
Just completed a wonderful trip to Spain with my wife. All arrangements,(hotels, tours, pickup service ) was outstanding. Our travel consultant was very helpful as we had to make a few changes. Also they were very flexible in switching some of the scheduled tours without any cost to me. I would definitely recommend... Read more
The level of service and ability to modify plan was great. We gave areas we wanted to visit and experiences we wanted to try and the team fully executed on all of these. There was a small challenge at one of the hotels and after a call to Zicasso - all was straightened up. Will use for future overseas travel,... Read more
Really a special trip. The travel company did a great job of providing quality hotels and restaurants. The wineries selected in the Bordeaux were each different and gave us a true flavor of the area. The visit to the Dordogne was a wonderful surprise with the caves and medieval villages. we loved our... Read more
Perfect! This was our first experience using Zicasso, and we were extremely well pleased with the concept, and with the company we selected. Our planning for this trip of 17 days in October began in January, when we first selected them among the companies we were referred to, and... Read more
First and foremost, I think our travel designers did their very best. I may be a tough judge so some of my opinions might need to be taken with a grain of salt. The plus was a planner's responsiveness to my emails, positive reinforcement, and efforts to accommodate our directives. In addition, we had some mishaps... Read more
We had a trip for 14 that was blended with a wedding in South Africa. Our travel specialist at the company was able to accommodate our various schedules when we needed her and also let us self book when that was more appropriate. She also helped when others were going in different directions. She gave us many... Read more
Our travel specialists planned a wonderful 15 day trip of Vietnam, Laos and Cambodia. The places they chose for a first time visit were perfect and the tour guides and drivers were experienced and professional. it was a perfect blend of adventure and relaxation. Would highly recommend a Southeast Asian trip with this... Read more
Its happy to be home. I'm glad I got to fly home on Friday, because typhoon Hagibis came to Tokyo the next day. The itinerary was planned well. After I was dropped off by the taxi at Odwara, I decided to take the bus back to Hakone to do the boat ride, because I didn't have a chance to do the boat ride after I... Read more
The travel company went above and beyond planning the perfect trip to Italy and especially for a last minute trip. Everything was perfect from hotels to transportation and activities such as cooking classes and tours. We were able to relax and not worry at all on our trip. Read more
Our travel designer at this tour company did fantastic! I think there was a good balance between days to freely explore and planned activities. I think maybe providing us a list of other potential things to see or do on our free days could be great. I do wish we had 1 more day to potentially explore rototura or the... Read more
Our trip organized by this travel team was absolutely amazing! We had a wonderful trip and stayed in the greatest spots across Ireland. Our visit included the best private driver who took care of us like we were family! Read more
Guides were amazing, knowledgeable, personable. Enjoyed each of them. Loved hotels we were in. Fabulous trip.
our contact from this travel company was personable but frustrating. We did not have in country flight tickets until 7:30 or so the night before because we would email and ask for them therefore, we... Read more
Our trip was fantastic. Our travel agent did an excellent job of coordinating everything like clockwork. Our guides were knowledgeable and delightful. Our hotels were gorgeous. Her recommendations were for restaurants were perfect. The visits to the wineries and the special lunches and dinner at our guide's home ... Read more
Had a great time in Portugal and great success with our travel designer and this travel company. Hotels were spot on, service was friendly and thorough and our excursions were great. Car Rental was easy. All in all, a fantastic experience. Read more
This tour company provided very good services. Our travel designers responded to all my requests and questions. We were especially impressed with the promptness of all the drivers they arranged for us. Guides were very knowledgeable. Read more
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