Everything was fabulous. I was very happy about the detail of things we needed to know. Everything played out like clock work. We had one problem with a time that was incorrect on the agenda, but not on the coupons. It turned out fine. I really appreciated that they were looking out for us even as we were on the... Read more
Can not say enough good thing about our trip. Catalina from our Costa Rica tour operator, was excellent in setting up our entire ittanary. We were impressed with our accommodations. Tranquilo Lodge in Drake Bay was our favorite because of their pool and views. Every place we stayed was memorable. We would consider... Read more
This Argentina and Chile travel agency is excellent, I must say the best experience I've EVER had working with an agent and to give that some context I've been to 60+ countries. They listened to what we wanted to achieve and came up with perfect suggestions within our budget. All arrangements were flawless and... Read more
Well done! Our flight connections worked perfectly. Our luggage arrived when we did (both to and from Kenya). We were met at 2:30a.m. and taken directly to our hotel. Our driver/guide, Christopher, was an excellent and worthy companion during our nine days in Kenya. All of our arrangements came off without a hitch... Read more
Our Australia tour operator and especially this travel agent, were absolutely fantastic! I don't even know words to explain how her efforts and time spent made our trip. We did not want a tour, just the two of us and with few requirements. She brought it all together, even though we went thru many itineraries (our... Read more
From the moment that I received my first e-mail from Roberta, our Italy tour operator, I was excited. We spoke very soon after that and discussed what kind of trip and what we wanted to do. We wanted to see the small, quaint and friendly villiages. Roberta was able to put us in the right places to see what we... Read more
We had a wonderful trip. Patricia, our Turkey travel agent, did a fabulous job coordinating everything. She arranged for us to see almost everything we asked for squeezed into a weeks time. She went out of her way to search and provide for some special requests of our group. The timing was great, as were the hotels... Read more
The trip was marvelous. But what we really want to comment about is our Kiwi expat travel agent, the founder of our New Zealand and Australia tour operator, and the joy we experienced working with her. Five stars aren't enough to capture our enthusiasm. We have used bespoke high-end travel planners in the past (... Read more
This was our honeymoon trip and it was better than I imagined. Our New Zealand travel agent was a pleasure to work with and accommodated all of our requests. She helped us create a itinerary that was perfectly suited to our personalities/travel style/etc. I would highly recommend using this New Zealand travel... Read more
This Argentina and Chile travel agency was terrific. The itinerary planned clearly showed they listened to our desires. All hotels were top class.
Our agent was fantastic as he called us several times during the trip to ensure all was ok. This shows quality of the personnel. Read more
This was the trip of a lifetime! We live in Seattle and had never been south of Mexico (Argentina is ten times better than Mexico!). I had the idea that it might be fun to do something different and go to Argentina. I contacted Analia and Cecilia of this Argentina travel agency via the Zicasso website. Analia... Read more
First, this Australia travel agency did a wonderful job of helping me plan our trip. They were extremely informative about Australia and understood our desires for the trip. Throughout our travels through Melbourne, Cairns, Port Douglas, and Sydney, the Australia travel agency teamed with local representatives to... Read more
Zicasso and our Thailand travel company hooked us up with the best hotels at a pittance of their web-site prices. Plus, the historical tour was thorough and enjoyable mixed up with excellent meals in beautiful gardens. Pom, our guide, was flexible and amusing. For instance; we wanted to rent a bicycle in Sukathi... Read more
I had the best experience with this group. From the outset, Andres' responses were quick and he really was a pro. While on the trip, unfortunately there was a death in my family, and Andres helped us connect with the local travel agent who quickly and efficiently changed our entire trip schedule so that we could get... Read more
A truly once in a lifetime (hopefully many more times for us now) trip. They were always immediately available to tend to our needs from traveling ideas, to visa suggestions, land travel, air travel, the works.. I would do it all over again with Elizabeth and her crew. Read more
Just so readers can gauge the relevance of my comments, I have been an avid traveler for over 30 years visiting more than 45+ countries and numerous cities/villages. I usually plan my own trips with lots of research and friends/friends-of-friends recommendations, etc. I have done backpacking trips, guided tours,... Read more
The travel company is a direct reflection of the people that are employed by them. all the people from this Vietnam and Cambodia tour operator that i came in contact with were professional, courteous, conscientious, and always made sure that i was getting what i had paid for. Read more
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