The New Zealand travel company planned a once in a lifetime trip for us! My husband and I spent 2 weeks traveling both islands in New Zealand and found adventure at every turn. Our travel agent planned an amazing trip incorporating all of the experiences we were interested in and suggested many more which were even... Read more
Excellent excellent and excellent are three words that describe this agency. Our planning process was very very smooth as the agent had excellent knowledge of the region. Our travel agent was always available in the process. Upon arrival we were greeted by well read guides and experienced drivers. They were... Read more
From beginning of planning phases to the end of our safari vacation, our travel agent and the Africa tour company thoughtfully helped us plan and put in place our amazing safari vacation. I can't sing enough praises. Since she has children, our travel agent was helpful to me in deciding which country to go to... Read more
Our India travel agent did a phenomenal job of planning our family trip to India. We are a family of 5 who has done quite a bit of traveling and likes to indulge in cultural experiences aside from the necessary tourist sites. India is a very large and... Read more
Our trip to Japan was excellent. Other than a bit of unexpected snowy weather, the arrangements were great. Our travel agent was very patient and helpful with all my pre-trip requests and changes. She was VERY responsive, which was very important to me. The only reason I didn't give 5 stars is because there was a... Read more
Sheila did exactly what I wanted- she listened to our interests, picked some excellent options for us, and then worked with me to tailor the 14 day plan to our maximum benefit. She is very knowledgeable about the whole of New Zealand, and I would not hesitate to use their services again.
The family adventure to Costa Rica was fantastic. After a long flight, we were greeted by a pleasant driver. We enjoyed the drive to Arenal, and we were overwhelmed by the beauty of the Springs resort. Everything about the Springs was superb. Our tour company checked in with us to make sure all was going well. ... Read more
Our recent trip to India will always be remembered as the happiest three weeks of our lives thanks to everyone at the India travel company that we used. The professional and personal attention we received from our first contact, during the planning stages and during our entire stay was beyond any hope or... Read more
Overall, the trip that was custom planned our travel agent was nothing short of fantastic! As this was my first Zicasso experience (and a big gamble as it was our honeymoon) I was a bit skeptical, however after receiving the extremely detailed email from our agent, and a long "getting to know you" call, I knew we... Read more
Our trip to Australia was a trip of a lifetime and it exceeded all our expectation thanks to our travel agent from the Australia tour company. Our agent worked with us tirelessly for months to customize a package to fit our needs and our budget. Our trip consisted of 10 airline flights, 8 shuttle transfers, 7... Read more
On November 5th 2013 a team of 16 from “The Pasadena Pacers Running Club” from Southern California arranged by our running tour group, arrived in Spain to do the Behobia-San Sebastian 20K race. The race was spectacular, it was beyond beautiful and even more memorable were the spectators who were so enthusiastic... Read more
Now that we are home from our honeymoon we have reviewed (and reviewed and reviewed) our trip and all of the wonderful things we did on it. I'm absolutely thrilled with the insight that our travel agent had on my wants and needs for our honeymoon. Her selections for the resorts we went to were spot on and... Read more
The travel agent from our Spain tour company exceeded our expectations. She truly listened to what we had in mind and delivered everything and more. We wanted somewhat of an unstructured trip - to stay in small, nice local hotels so that we could get a good feel for the towns/cities and residents and we preferred... Read more
Can not say enough about what a magical trip that our travel agent and her team did for me. If you are looking for customer service, this is your company. I love the detail of speaking with me on the phone to see what really I was looking for on my dream trip to East Africa. The itinerary and each place was... Read more
This was our 3rd trip utilizing the services of Zicasso.
Our Southeast Asia tour company did a superb job of determining our interest and matching our 45 day itinerary to our specific wants. The communication between the travel company and ourselves during the planning of the trip was very clear and well... Read more
Trusted Reviews of Travel Agencies & Tour Operators
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Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.